Really happy with my new office chair! I was able to come to the showroom and try a few different chairs, and the staff were friendly and explained the features clearly. This helped me to make the rig... See more
Company replied
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Really happy with my new office chair! I was able to come to the showroom and try a few different chairs, and the staff were friendly and explained the features clearly. This helped me to make the rig... See more
Company replied
I've bought my first split keyboard - Kinesis Freestyle 2 VIP3. The delivery was satisfactory. The product was brand new. I've been using it for about a week now. All good. Thanks a lot!
Company replied
I recently bought the Upstaa Stand XL. Very nice computer stand and simple to set up. Delivery was quick. Happy with service. Would be even better if there was some way to attach or hang the slabs... See more
question rapmidement repondu site internet clair produits superbs
Company replied
Ergo2Work is een webwinkel met een ruim assortiment aan ergonomische producten voor de computerwerkplek ter verbetering van uw werkhouding. Deze producten maken het mogelijk om comfortabel, efficiënt, en gezond te werken.
Nieuwe Dukenburgseweg 9, 6534 AD, Nijmegen, Netherlands
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question rapmidement repondu
site internet clair
produits superbs

Reply from Ergo2Work B.V.

Reply from Ergo2Work B.V.
Dreadful experience, apart from the communication with customer service, which did their best to help.
The item I ordered was indicated as immediately available but it took 6 weeks to arrive. It arrived damaged so I sent the damaged part back. I had to wait for 6 weeks again to received the spare part, which arrived incomplete. I would have had to wait for another 6 weeks to receive a replacement so I canceled the order. The Finance department still sent me an invoice for the replacement part (even though it is not an item I should have had to pay for if I had kept it).
Customer service was very competent, however, hence two stars instead of one.

Reply from Ergo2Work B.V.
Excelent service. Product high quality, Quick Delivery and good customer care.

Reply from Ergo2Work B.V.

Reply from Ergo2Work B.V.
accurate, how unproblematic. Payment processing was ok, gladly again. Best regards

Reply from Ergo2Work B.V.
I've bought my first split keyboard - Kinesis Freestyle 2 VIP3. The delivery was satisfactory. The product was brand new. I've been using it for about a week now. All good. Thanks a lot!

Reply from Ergo2Work B.V.
Really happy with my new office chair! I was able to come to the showroom and try a few different chairs, and the staff were friendly and explained the features clearly. This helped me to make the right choice and after many years of searching, i now have an extremely comfortable and adjustable office chair that has solved my lower back pain issues.

Reply from Ergo2Work B.V.
Everything was great, fast, responsive, as business should be! Recommended!

Reply from Ergo2Work B.V.
Ordered from ergo2work.co.uk, their website uses a UK web address to make you think it's based in the UK. No mention on their website anywhere that it is NL based. After waiting over a month for my item I asked ergo2work what was happening to my item and they revealed that as they were sending from the EU there was a custom charge to pay before my item could be released. After contacting the delivery company I found I had to pay an extra £40 on top of my delivery charge for the customs cost. ergo2work knew i would have to pay this cost but made no mention of it at any time. A very dishonest company.

Reply from Ergo2Work B.V.
The experience from Ergo2Work was good. The product seems to be good.
However, you really need to change your delivery partner GLS. They are highly unprofessional and unreliable. During a time when most people are working from home, they said I was not at home. Then I asked them to deliver a pick up point where the guy in the pick up point had trouble finding my parcel because the name of the person who was going to pick it up was mentioned incorrectly. It was a name which I didn't recognise. Tried giving them a feedback on the phone and the guy on the phone seemed uninterested. I was asked to fill in a form and I haven't yet received an email from them saying they have received the feedback or not.
In short, change your delivery partner and the experience with you will be a lot better.
I recently bought the Upstaa Stand XL. Very nice computer stand and simple to set up. Delivery was quick. Happy with service.
Would be even better if there was some way to attach or hang the slabs to the main stand when not using so it's easier to carry.
I ordered a Hippus Mouse from this company for £113,however when I received the item it was not suitable for me. I paid £12.60 to return using Royal Mail Track and Sign who verified that the item had been delivered and signed for. But instead of a refund this company sent the item back to me.
When I asked them why they had returned the item back to me they were very rude and unprofessional and refused to give me any advice on what I should do.
They refused to send me a prepaid return label and would not say that the item wouldn't be returned to me again if I re-sent it.
Thus I am stuck with a mouse costing £113 which is of no use to me.....a complete waste of my money.
Don't buy from Ergo2work if there is a chance that you might want a refund because you won't get one.
snelle levering en collega is er super blij mee !
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