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Ergoflex Reviews 

1,913
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, reviewers overwhelmingly had a great experience with this company. Buyers consistently highlight that the product is exceptionally comfortable, highly supportive, and has dramatically improved their overall quality of sleep after years of discomfort. Consumers frequently express deep satisfaction with the affordable prices, easy online ordering process, and remarkably prompt delivery times overall. However, some customers also noted that the delivery couriers left the extremely heavy packages outside on the doorstep rather than bringing them inside the house. A few reviewers additionally mentioned that the mattress produced a noticeable chemical odor which took several days to fade away completely.

What people talk about most

Product

Clients share positive opinions on product, highlighting exceptional comfort and support that significantly... See more

Quality

Customers had positive experiences with quality, highlighting that the mattresses are extremely comfortable,... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting quick, prompt shipping that arrives... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with the affordable and... See more

Order

Reviewers mention positive feedback about order processes, highlighting that it is simple, quick, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent, both delivery & product. Firm mattress with no side give, which as an “edge sleeper” is a rarity. It is quite heavy but manageable, took only 4-6 hours to fully expand & no “new”... See more

Rated 5 out of 5 stars

Replaced our old ergoflex, also bought one for our spare bed too. I can’t recommend them enough, so comfortable, worth every penny, have recommended to everyone who will listen. Excellent service, tha... See more

Rated 5 out of 5 stars

We bought this mattress 5 weeks ago after 10 years on the old one. Myself and my husband are pensioners and both agree that we are having the best night's sleep ever. Although we were expecting to... See more

Rated 5 out of 5 stars

We had an old Ergoflex mattress that we inherited and used for 7 years and found it very comfortable. We changed to a conventional mattress when we moved and found it to be uncomfortable and when on... See more


Company details

  1. Mattress Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Bedroom Furniture Store

About Ergoflex

Written by the company

Ergoflex - The UK's Original Mattress-in-a-Box - Highest Rated TrustScore

Ergoflex introduced the mattress-in-a-box category in the UK back in 2006 - a full decade before the competition caught on. The Ergoflex 5G is the product of everything we've learned since; premium materials, enduring comfort and an industry-leading 4.8 Trustscore from thousands of independent reviews.

Our signature true high-density disco elastic memory foam contours precisely to your body to relieve joint pressure and ease back pain. The Cool-Sleep airflow system keeps air circulating throughout, ensuring a comfortable temperature. Beneath it all, a high-resilience base layer gives the Ergoflex 5G its legendary durability - no sagging, no compromise in comfort, year after year. With a naturally breathable TENCEL cover that's removable and washable, we've created the perfect sleeping solution - and our customers agree.

As well as class-leading products, Ergoflex® also offers first rate customer service and aftercare. No chat-bots, no automated responses and no extensive wait times on email. Our phone line and email system is staffed by our friendly professional expert team, who are ready to answer any questions or queries you might have.

Check out our reviews then compare to other mattress-in-a-box brands - the difference is clear.

Loved by Customers. Loved by Experts.

Written by the company

Ergoflex® is a 2025 Which? Best Buy Mattress
Our mattress has earned another prestigious Best Buy accreditation from leading consumer group Which?, with particular praise for durability, breathability and long-term performance. As the UK's original mattress-in-a-box company, established in 2006, we know that our customers agree.
Ergoflex® is Recommended by Expert Reviews
It’s not just our customers who love the Ergoflex® mattress, the team at Expert Reviews do too. Their specialists put our mattress through its paces over an intensive test and found it to be a supportive, back-friendly choice, awarding a much sought-after “Recommended” accreditation.

A Tried-and-Trusted 10 Year Warranty

Promises Kept Since 2006

As the longest-established mattress-in-a-box brand, in business since 2006, we know our mattresses last the distance in the real world. That's why you can trust our ten year warranty - it's not a marketing gimmick, a copycat claim or guesswork - it's the real deal.

Contact info

Promotion box for Ergoflex

Save up to 61% against competitors

Premium performance & value, saving up to £752 v direct competitor

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,913)

177 reviews in the last 12 months

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Rated 5 out of 5 stars

We were replacing an old foam mattress…

We were replacing an old foam mattress from another manufacturer and were not sure about buying online. We read the Ergoflex reviews and decided to order the kingsize.
It is just what we were hoping for. It has a good depth of memory foam. The mattress feel is not too soft and the support is excellent. The delivery man even brought the mattress into the house and carried it upstairs. Our previous mattress took ages for the smell to go away but the smell was not so strong with this mattress and disappeared in a couple of days. We can definitely recommend this company.

June 1, 2026
Rated 5 out of 5 stars

I’m a repeat customer with Ergoflex

I’m a repeat customer with Ergoflex, and once again they’ve been absolutely excellent. The quality of the mattresses is outstanding, incredibly comfortable, supportive, and built to last. I’ve tried more expensive rival brands in the past, and honestly, Ergoflex is right up there with them for comfort and quality, but at a much better price.

What also really stands out is the delivery service and professionalism of this company. My order arrived super quick, and everything was well packaged and hassle free from start to finish.

It’s rare to find a company that consistently delivers such high standards in both product quality and customer service. I wouldn’t hesitate to recommend Ergoflex to anyone looking for a premium mattress without paying inflated prices.

May 13, 2026
Rated 5 out of 5 stars

I got my double mattress 5 years ago

I got my double mattress 5 years ago. It's really working well for me. There's no dip or any noticeable deteriorations. We flipped it 3-4 times since purchasing. I'm mostly sleeping on my back, and a bit on the side.
It's not that comfortable for my partner who mainly sleeps on side.
All in all it's great quality, would buy it again.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent mattress

Bought the 5G mattress and received it a couple of days ago. Quick and easy from ordering to delivery.
I've woken up for the last two mornings with no back or hip pain for the first time in years. Really impressed.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Bought an Ergoflex King size a few…

Bought an Ergoflex King size a few years back for the guest room,it's the most comfortable mattress we have had, so decided to switch out our Super King mattress for a new Ergoflex. Super pleased with it as I knew we would be. Highly recommend them, best foam mattress on the market.

April 30, 2026
Rated 5 out of 5 stars

Excellent company, wonderful mattress

Excellent company to deal with. I had a couple of queries as I have fibromyalgia so a good mattress is really important to me, and I had purchased one elsewhere that had made my symptoms worse so I was really anxious.
I called and spoke to a really helpful person who was more than happy to help me and answer my probably crazy sounding questions!
It was also refreshing to be able to call and speak to a human rather than the usual never ending doom loop of automated options!
The mattress itself is beyond amazing! 🤩 it’s like a marshmallow, it feels firm to the touch, but it’s not, it supports you where you need it, not to hard not to soft and very pressure reliving. I sleep on my side and it’s perfect!
I’m now sleeping through the night, and waking up without pain, which for me is amazing!
The only negative is it’s ruining my social life as I just can’t wait to get to bed!
Can’t recommend highly enough!

April 30, 2026
Rated 5 out of 5 stars

Still like new

Love our Ergoflex 5G because it feels just as good today as the day we first got it (back in 2021). I like that I don't worry about tossing and turning, without worrying about my partner feeling a thing. Even five years later, the quality hasn't dropped at all, and I’m confident it’ll stay this way for the next five. It’s been such a great buy for us.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable nights.

Hi, after 25 years sleeping on 2 Tempur mattresses the switch to an Ergoflex was seamless. My wife and I are very happy with our purchase and continue to sleep very well on this new Ergoflex mattress.

April 17, 2026
Rated 5 out of 5 stars

New one for old.

I bought a mattress from Ergoflex in 2010and this new one is to replace the original. I can only hope it is as good as the first one.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Really comfortable bed

We are very pleased with our Ergoflex mattress. It is really comfortable. Warm and deep firm mattress. As a light sleeper I am no longer disturbed as I do not feel my partner moving in the night. Great ordering experience and delivery.

March 25, 2026

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