Espoir London Reviews 

75
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

CHEAP RIP OFF. Photo and desription lifted from original. No orthopedic properties, no elastic lace, small size. No refund. Send back to Asia at your cost,15% processing fee will need to be paid to... See more

Rated 1 out of 5 stars

Absolute rip off. No returns other than to a dodgy sounding Chinese address. I don’t expect to to see any money back although I will try to return just for the hell of it. Wondering whether reversin... See more

Rated 1 out of 5 stars

Still waiting for my product, they won't tell you its coming from China when you shop. Ages ago. Expecting an inferior product when I eventually receive something - can't believe I've fallen for this... See more

Rated 1 out of 5 stars

Do not order anything from this company. It is a complete scam. Product arrived with no labels in which is against trading standards in the UK. And they refuse to refund. This company is based in... See more

Company details

  1. Jewelry Store

Written by the company

At Espoir, we're dedicated to providing women all around the world with jewellery that gives them that golden feeling, without the ridiculous prices. Timeless, elegant pieces that are guaranteed have you feeling special.


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You should know

1.3

Bad

TrustScore 1.5 out of 5

75 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(75)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

All of their Jewelry pieces are great…

All of their Jewelry pieces are great so far. The employees we’re really sweet and kind. Didn’t feel pressured to buy anything that I didn’t want to. So when they offered me an ambassador job I went for it because it’s a step into the modeling direction path I want to be on.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

love itt

i found out about Espoir London when they reached out to be about becoming an ambassador. i ordered some pieces and the quality is so nice and they’re so so pretty. They’ve turned into some pieces I wear almost everyday. They also delivered to me way faster than I expected ! ❤️

October 18, 2021
Unprompted review
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Rated 5 out of 5 stars

I was introduced to Espoir when they…

I was introduced to Espoir when they commented on one of my posts to be their ambassador. They subsequently sent me some jewelry and I fell in love with it! I'm very eager to share how cute their pieces are with the public.

October 2, 2021
Unprompted review
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Rated 1 out of 5 stars

This is a scam

This is a scam, they bought all there product on Ali express, it's not real silver or gold like they sey.

You have to be careful many people are doing this on social media. You can do it yourself to if you like. Always check the facts before you buy something.

September 20, 2021
Unprompted review
Rated 1 out of 5 stars

It's basically a scam. If you have to buy the product, it's usually you who is the customer. .

**They claim they never contacted me, but it was all done via Instagram. When they said I'd only get free product if I purchased something, I stopped pursuing it.**

It's basically a scam.

They prey on people who want to be "ambassadors" and send bots out to "collab."

The biggest tip off was the fact that I barely have any followers; why would they want to "collab" with me and my non-audience?

In a real "collaboration", they'd either pay you to model their product OR offer the product for free. It's a mutual benefit.

In this case, they're asking you to purchase from them in return for marked up merchandise. This stuff they get for cheap en masse. If you see their page, you'll notice that it's mostly them posting their "ambassadors". There's no engagement because they've bought accounts.

In short, if they're asking you to buy their product, YOU are the customer.

Do not fall for it. Your money can be spent elsewhere; unless you legitimately like the product. If you want the jewellery, though, it's probably on somewhere cheap to buy, like WISH.

September 9, 2021
Espoir London logo

Reply from Espoir London

Hello Rayna,

We're shocked to hear of this review as we provide ourselves in providing a flawless experience for all our customers. We have a closeknit community of ambassadors that help promote our brand in exchange for numerous benefits.

All our pieces our designed in London and produced through our Distribution centers worldwide, with all orders shipped with priority insured shipping. Upon checking our records, you have never bought from our brand or been contacted by a member of our team, maybe you have us confused with another brand?

We would love for you to reach out to us personally to see if there is anything we can do to help to ease your mind.

Kind Regards,
Cristene

Rated 5 out of 5 stars

Gorgeous pieces and great selection

Gorgeous pieces and great selection! It’s my first purchase and it will not be my last. Love the earrings and bracelet I got and looking forward to adding to my collection. Shipping was a little slow but it’s expected since it’s international.

September 5, 2021
Unprompted review
Espoir London logo

Reply from Espoir London

Hey JL!

This review made our day :) Were so thankful that your experience with Espoir was a positive one. Thanks for understanding the shipping situation (it's something we're working on fixing this week too!)

Don't hesitate to reach out to us anytime with any questions or queries!

Kind Regards,
Cristene

Rated 5 out of 5 stars

Love It!

This was my first time buying from Espoir London and I’m glad I did. The pieces I received were so beautiful. I love them!!

September 2, 2021
Unprompted review
Espoir London logo

Reply from Espoir London

Hey Jamaya!

So excited to have you as part of the family! Please don't hesitate tor each out to us anytime you need help with anything!

Kind Regards,
Cristene

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