Esprit De Corp. Danmark A/S Reviews 256

2 months later and I am still waiting for my refund. Despite being promised a refund for a pair of faulty paints back in December, I still have not seen a refund yet (I have gotten the confirmation), despite Esprit promising a refund within 14 working days. I have contacted customer support more than 20 times, but every time I get a new excuse. Excuses are so inconsistent contradictory that it is very clear to me how they are lying to cover a refund that has never been issued and probably hopes that I will eventually just give up on getting my refund.

Big fan of their basic apparel, which often is on sale, and good quality. The children's clothes is a bit more hit and miss...but thankfully far more hits than misses. Pulls it down to a 4...even though it is my go to for basic apparel.

I have used Esprit for almost 8 years and their customer service is great. The quality of the clothes has gone downhill recently and the sizes can be a bit hit and miss, but fingers crossed they will improve this

Really bad customer service. I e-mailed twice regarding an item bought online that was broken after 2 weeks of use / 4 times of wearing the item. 3 weeks later I still have not received an answer from Esprit.

I will never buy from their webshop again.

I have been using esprit for well over 8 years and I have never encountered issues with their customer service. Their sizing is a bit hit and miss but that is the only bad thing I have to say about them

Wonderful products, good discounts, fast delivery and nice customer service. What else do I need? 🙂

Ignore the EDC line of products which is not that great, the rest is very good. I always buy my clothes from Esprit.

Improvement suggestions:
Send the voucher to people's emails instead of mail boxes.
Both save money and the trees.
Also, why won't you apply the voucher automatically when people are using the app and are logged in?

Always excellent service - items are shipped quickly and return policy works.

Easy and fast delivery/return process. Sizes not always true but you can easily order different sizes and keep the most suitable one.

I think the most interesting thing is good sale and free shipping/return.

Hurtig Levring og man kan handle på kredit, super service man for pakke retur label med som man kan sende det man ikke skal have retur gratis.