Essential Travel Reviews 

1,665
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Awful and slow service. Not worth the money. Avoid and pay for a better rated insurance policy and save yourself months of hassle waiting for them to settle your clam.

Rated 1 out of 5 stars

We parked our car in July at Gatwick in via meet & greet plus when we returned our carit was damaged we spoke to the Manager he took photos and agreed there was damage he said they would be able to... See more

Rated 1 out of 5 stars

Holiday booked to Italy with father. Father has heart attack day before trip. They wouldn't cover the cost of the flights. Complaints procedure nonexistent. Premium phone line. Totally unethical. No o... See more

Rated 1 out of 5 stars

Dropping the car off was relatively straight forward. The collection was terrible, we were left waiting in the pick area for 40 mins with 2 small children at 1:15am. The staff at the collection poin... See more

Company details

  1. Hotel
  2. also in
  3. Insurance Agency
  4. Parking Lot

Information provided by various external sources

Your online home for great Travel Essentials. Get cheap Travel Insurance, Ski Insurance, Airport Parking, Hotels, Lounges and Car Hire from EssentialTravel.co.uk


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1.1

Bad

TrustScore 1 out of 5

2K reviews

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Rated 5 out of 5 stars

Feedback

My call was answered quickly and Customer service agent was helpful and explained everything really well. Policy arrived within minutes of ending call.

February 4, 2018
Unprompted review
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Rated 5 out of 5 stars

Very fast

Very fast, especially if you have no health problems to declare, also very affordable cover. I always use Essential Travel.

November 22, 2017
Unprompted review
Rated 4 out of 5 stars

Hotel was OK for an overnighter

Hotel was OK for an overnighter. Very cramped and no lift to the lower floor where we stayed. Apparently the only twin rooms though. It would have been nice to have had that information prior however. Had I brought my mum she would not have coped without a lift. It should be stated on the booking... Stairs only access 😊 otherwise clean and comfortable but cramped.

September 19, 2017
Unprompted review
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Rated 5 out of 5 stars

Great service - top marks all round

Great service. All went really well. We especially liked the pick up - our flight had been delayed & we were very pleased we didn't have to lug luggage on & off buses. Will certainly use this company again.

September 18, 2017
Unprompted review
Rated 4 out of 5 stars

Mostly fine but experienced a issue on return. Still happy with the service.

Booking was straightforward from what I recall. . Entry machine recognised number plate and issued individualised ticket. Parking was easy. The ticket had a space to write down the Zone and Row number. I suggest you write down the bus stop number as well, as some zones have more than one bus stop so useful to know for your return.
Everywhere in the airport you scan your boarding pass face down but the exit machine requires the ticket to be face up! In the past, the number plate was recognised and the barrier opened. This time, the machine asked for the entry ticket which I was not prepared for. When I found it, I was asked for a £165 payment although I had already prepaid. Luckily there was no one behind me and I was able to reverse out and park up to enable me to see the cashier. The issue was quickly sorted out and seems to have been caused by 'the system' not linking my car to the booking at the outset. LESSON : WHEN BOOKING ENSURE YOU HAVE INPUT YOUR CAR REG BEFORE ACCEPTING THE BOOKING.
Despite this problem I am happy to give four stars as usually everything is hassle free and I know the car will be safe. Will happily use again.

September 17, 2017
Unprompted review
Rated 5 out of 5 stars

Only 1 critisism

Only 1 critisism, your form does not have the facility of recording the expiery date of previous insurance / or policy no.

September 16, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, great price including full English breakfast. Downside is needing a taxi to get to the airport. Would stay again.

September 16, 2017
Unprompted review
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