Essexleathersolutions Reviews 

34
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Recently purchased DB9. Slight wear on driver's seat piping. Leather interior generally needed enlivening. Rob arrived on time and prepared for the task ahead. He approached it wi... See more

Rated 5 out of 5 stars

Our two expensive armchairs were well worn and we were considering replacing them until I came across Essex Leather Solutions. Rob came and used his magic and the chairs now look fabulous. He worked q... See more

Rated 5 out of 5 stars

Oct 2024: From my first call with Rob I was assured with his 20 plus years of exprience he could restore our sofas and most importantly in our home. Due to traffic he was running late but a curtsy c... See more

Rated 2 out of 5 stars

Rob cleaned and replaced 3 cushion pads in our leather suite towards the end of last year. It soon became apparent that one of the seat pads that had been replaced made the chair uncomfortable to sit... See more

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Company details

  1. Leather Repair Service

Written by the company

Essex Leather Solutions is a small Essex based specialist company with over 15 years experience. We can restore your leather suite back to the day it was delivered at a quarter of the cost of buying new. Our Service is a hassle-free, in-home mobile service, that is fully Insured. We offer all leather repairs from leather cleaning, furniture reupholstery, repairs, recolour and restore to ensure for all leather care. We are the perfect solution to any leather restoration."


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

34 reviews

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4.4

All reviews

(34)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Just Awesome!


Recently purchased DB9. Slight wear on driver's seat piping.

Leather interior generally needed enlivening.

Rob arrived on time and prepared for the task ahead.

He approached it with the calm professional confidence you would expect when entrusting your vehicle to someone.

Within a matter of a few hours, Rob took the look of the interior from pretty good to 'unmarked showroom' condition.

Fantastic service and at an investment level that was less than anticipated.

Outstanding!
Thank you, Rob.

June 15, 2026
Unprompted review
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Rated 5 out of 5 stars

I had lost hope until....

I was at a loss and thought that my beloved armchair was no good as everyone else said there was nothing they could do. Then like a super hero ESSEX LEATHER SOLUTIONS said it was not a problem (Mind blown! 🤯). I can't explain the confidence of a positive result this guy has in his ability. With over 2 decades of experience under his belt there is no problem that he could come across that he hadn't resolved before. So was I happy with the results? I think he's actually made it look better somehow. All this and he's a lovely guy too. You can tell that this is a passion, not just a job to him. He ensured that I was happy along the way and I felt as though I was in good hands for the the job required. If you own leather anything you'll save the phone number of ESSEX LEATHER SOLUTIONS for the day that may never come, but you'll be happy to know you have.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

well done Robb

well done Robb, one seat on our leather sofa was damadge by advocate dog flee liquid Robb done a brilliant job on the repair

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Rob padded our 3-seater sofa and…

Rob padded our 3-seater sofa and applied colour; he also cleaned 2-seater. Both pieces of furniture look fab, it’s great to have seating areas plumped up after months of uncomfortable sittingExcellent service- highly recommend. Hope renovation would last for a few years.

May 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Good work.

Had my sofa repaired and am very happy with the work. Robs a very friendly fella and explained exactly what needed doing, should get another 20 years out of my sofa now.

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

garbage

Garbage company ran by a nob of a person

May 3, 2024
Unprompted review
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Reply from Essexleathersolutions

Fake review 😔 I’m reporting this to trust pilot ..

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Rated 5 out of 5 stars

What a transformation

Our two expensive armchairs were well worn and we were considering replacing them until I came across Essex Leather Solutions. Rob came and used his magic and the chairs now look fabulous. He worked quickly and efficiently at a very reasonable cost. What we thought was irreparable now have a new lease of life. Highly recommended.

April 26, 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed

Rob cleaned and replaced 3 cushion pads in our leather suite towards the end of last year. It soon became apparent that one of the seat pads that had been replaced made the chair uncomfortable to sit on. Lived with it for a few months hoping it would bed down but it didn’t. Contacted Rob a couple of months ago to explain the situation and he said no problem, he would come and replace the cushion pad with a thinner one and asked us to text him through our address. He did receive that text but has since ignored any follow up text reminder messages. Having read other reviews we see others have been ignored. Very disappointed.

November 14, 2023
Unprompted review
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Reply from Essexleathersolutions

In reply to this review I have been on holiday for 2 weeks and today I have replaced one foam on the armchair with a super soft filling at my expense. I couldn’t attend to this matter until I returned home from holiday and all seats were padded with exactly the same thickness and density of foam . This was an individual rectification to one seat so the customer was satisfied but in my opinion as an upholsterer for over 20 years my previous work to repad the seat was completely satisfactory and within tolerance .. this customer is totally satisfied with the job now 😊

Rated 5 out of 5 stars

Great job thanks

Wow! What a great find this was. Rob transformed my aging sofa with a brilliant renovation. So nice to deal with an honest, friendly and trustworthy business, thanks Rob for your hard work - it looks absolutely fabulous. Five starts understates the feeling of satisfaction I have with the result. Highly recommended!!

March 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Absolutely terrible company!!

Absolutely terrible company!!! We had our sofa restored by Robert last year within 2 months the colour started to peel off and the sofa was flat again. We have tried relentless times to contact him at first we had replied then nothing my wife is now wanting a new sofa! This cost us over £1000 to have restored. I would avoid this company and seek someone else who is more reputable I wish I had looked at all the bad reviews previously on here and Google. I will be reporting him to trading standards it seems this is not the first time he has done this to someone

September 12, 2023
Unprompted review
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Reply from Essexleathersolutions

*** This is a fake bad review***** which I have reported to trustpilot !!! I have checked my diary and there’s no one in there on the date you supplied … No one has repeatedly been contacting me about a bad job ? And this is v damaging to my good local reputation.. submit some evidence of the failed restoration work or actually contact me directly ..

Rated 5 out of 5 stars

Leather sofas like new again

We had Rob around yesterday to refurbish our two leather sofas. His work was excellent and they look new again. No mess anywhere and prompt work. Would have no difficulty in recommending him.

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

I originally gave Rob a 5 star review…

I originally gave Rob a 5 star review on google as he asked for before leaving, however like other clients, several weeks later the leather started to peel. I sent Rob photos and he said he would come and repair. It has been almost a year and he has still not been to sort it and it is getting worse.

January 15, 2023
Unprompted review
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Rated 5 out of 5 stars

Oct 2024 - A tough Job in our Home.

Oct 2024: From my first call with Rob I was assured with his 20 plus years of exprience he could restore our sofas and most importantly in our home.
Due to traffic he was running late but a curtsy call to let us know what was happening was fine.
His expertise was obvious as he explained what he was doing and then dismatled our sofas in a way that I thought wasn't possible, he then repadded the base cushions and the backs, then finished with a leather clean and seal. A fist class job by a true professional with a friendly attitude. I would have no hesitation in recommending Rob.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Remarkable and great value

I had both services of refilling and refurbishing/treating undertaken by Rob. In advance specifications and expectations were discussed and agreed. Rob is extremely knowledgeable and his experience meant he had dealt with all types of sofa/filling/access so nothing was a surprise.
Throughout the refilling he checked with me as to my comfort expectations and he was flexible to ensure I was happy. When it came to touching up worn areas and treating the leather, he was meticulous to create the best and treated it as if it was his own. Rob was a pleasure to deal with and very happy to refer and use again.

October 20, 2023
Unprompted review

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