Essteele Reviews 

I strongly advise anyone considering Essteele cookware to think very carefully before purchasing, as my experience has been extremely disappointing in both product durability and customer service. I bought a full set in 2018, marketed as premium, diamond reinforced, induction ready and supported by a lifetime warranty, yet the medium skillet deteriorated quickly despite normal household use, warping and losing its non stick coating, and the other pans in the set are now beginning to show similar early signs of failure. When I contacted Essteele, they immediately blamed misuse without any technical evidence, relied on scripted responses, ignored the inconsistent performance across the set, and dismissed the issue entirely despite clear indications of a product specific fault. For a brand that positions itself as premium, the lack of durability, accountability and genuine support was extremely disappointing, and I would strongly encourage others to be wary and consider brands that actually stand behind their products.

Bought my set only a few years ago, only handwashing and taking care with liners for stacking, and have found the quality seriously lacking for the price outlay. The Customer Service representatives I dealt with, trying to get a failing pan replaced, were contradictory and insulting. I found that the small pot doesn't work on induction as the base is too small for the cooktop to recognise and the Sauté & Frying pans won't cook properly on the "recommended" low-medium heat that the company insists upon (and I have an entertaining email from them saying that I should be cooking with room-temperature food too! Salmonella anyone?)
Cooking on anything higher than medium causes the non-stick to eventually fail, bubble and peel. Oh, and it also voids the 'Lifetime Warranty' according to them. They will come up with any excuse to not replace a faulty item, laying blame at your feet for wanting to cook a steak or fry an onion. It's their reasoning to not honour a warranty of any kind. I tested their excuse: that food will cook at 'low-medium' - and it's just rubbish. Meat will not caramelise at that heat, and nothing comes to the boil. So Essteele are essentially dictating to us what food we should cook on their products before they'll guarantee it. Anything that needs a decent heat? -: forget it. Really think hard about what you want to cook before buying anything from this company.

Lovely cookware. Not as nice as Fissler Profi and Luno, which would be my dream to own, but still very nice cookware indeed. I am a bit of a cookware nerd and this stuff has been very satisfying so far. Have heard of a few customers complaining of handles falling off after a number of years which hopefully isn't a concern for me, but I am very happy to recommend them based on what I have used of theirs so far. Their Per Sempre pots are lovely and easier to clean than cheaper stainless steel, and their per salute non stick range is excellent. Better than the best Tefal I have used, which was no slouch either.