Went in with an issue as couldn't get the dust cap off drivers rear tyre and needed to due to tyre inflation warning light on dash All resolved in no time and 2 new tyres fitted , great price along... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
ETB Autocentres are your local tyre provider. All our tyres are supplied and fitted by experts and we can offer same day fitting. We stock all of the major tyre manufacturers including Bridgestone, Firestone, Michelin, Goodyear, Landsail, Pirelli, Continental, Dunlop, Avon and more. As well as being experts in the tyre industry we can also offer MOTs. ETB are a family run business, established in 1980, with 40 centres from Tamworth to Plymouth. Same day tyre fitting Tyres fitted while you wait Reserve now pay later No cancellation fees Price match promise Free wheel alignment check Free vehicle tyre safety check All major tyre brands Trusted by over 10,000 customers a month
Contact info
Solihull Parkway, B37 7YN, Birmingham, United Kingdom
- www.etbtyres.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from the Llanelli…
Excellent service from the Llanelli branch,
all work carried out quick and efficiently.

Reply from ETB TYRES
Fantastic service in Derby!!!
Great service from the Siddals Road branch in Derby. Even on a bank holiday, they managed to get my tyre replaced same-day and within about an hour of me turning up. I have been to this garage on several occasions for tyres and other work back when they were Britannia Tyres, and I've never had a bad word to say about them.
After being made to feel like an inconvenience to the local Halfords auto-centre for even asking about replacing a tyre, I am really appreciative of the staff at ETB Tyres for looking after me and my car so well.

Reply from ETB TYRES
Fantastic Service from russ and the…
Fantastic Service from russ and the team at the Worcester branch. 2nd time in a matter of weeks they have helped me out

Reply from ETB TYRES
Fantastic wheel alignments
Fantastic service from ETB tyres Leamington who did a wheel alignment and corrected a steering issue that I have had for some time, which no other shop has managed to fix. I had just been let down by another shop in Warwick, and ETB were kind enough to accommodate me, talk me through the issue, and then fix it, all within 30 mins.

Reply from ETB TYRES
Just as well burnt £600 thanks to ETB
Just as well burnt £600 thanks to ETB, four new tires ruined! Either was not tracked, or poorly tracked when we had Four new tires fitted Only a year ago, went back to ETB in September 2024 as our MOT test flagged up advisories on both front tires, ETB said “they are fine” they did not offer to check the tracking, and would not give it in writing that they were ok, so we could at least go back to the MOT station.
They also stated recently that 12,000 miles was good for a car that tows? Even though we have done less than 8,000
Beware of using the Tewkesbury branch!
Should have guessed who i was dealing with when arriving for fitting as very quiet and staff were milling about.
Great Customer Service
Visited ETB Plymouth after Halfords wanted to charge me a extortionate price to have four wheels tracked.
I visited on the day, car was done quickly by a helpful technician in 30 minutes. Also charged me for front only as the rear tracking did not need realignment, which I great appreciated. I visited a second time more recently for a punctured tyre, to which again, they were helpful, honest and super quick at sorting.
Will be getting my tyres done at ETB from now. Greatly appreciated.

Reply from ETB TYRES
Great service from the staff at…
Great service from the staff at Malvern as always.
I’ve been using them for years to carry out my car mot and service when needed. They are consistently very polite and cheerful to deal with and will always take the time to ensure you understand any information provided. Fully recommend

Reply from ETB TYRES
Excellent service today good company…
Excellent service today good company competitive pricing too
Helpful customer service @ llansamlet

Reply from ETB TYRES
Mercedes Vito’s are hard to get right…
Mercedes Vito’s are hard to get right on tracking and alignment as merc data not correct
The front tyres are terrible for wear on the edges
But ETB Daniel lane in cheltenham, took time to get it spot on so it drives straight with min tyre wear
Well done for a proper customer service

Reply from ETB TYRES
Amazing swift service
Amazing swift service, sorted my tyre without question, Jack was brilliant!

Reply from ETB TYRES
Great service today at the Plymouth…
Great service today at the Plymouth branch.. friendly, helpful staff. Speedy service. Manageed to.repair the tyre, saving me a small fortune..very grateful for your help, thank you.

Reply from ETB TYRES
An outstanding company
An outstanding company. I always use the Kidderminster branch and invariably get good old fashioned excellent service. Nothing is too much trouble. Prices are always keen as well.

Reply from ETB TYRES
I called into ETB on Friday to seek…
I called into ETB on Friday to seek advice on what I thought was a leaking engine exhaust manifold.
I was greeted by two very polite gentleman behind the counter.
I explained that I thought I may need a new front end on my exhaust pipe.
They informed me that they were busy, right into next week.
One of the gentleman offered to have a look at it for me, the second gentleman followed.
I lifted the bonnet and started the engine.
Immediately they both said, " That's the injector".
One of the gentleman brought out his socket wrench set and tightened the offending injector bolts.
He then tightened all of the others.
I am SO grateful to these decent, compassionate and honest gentleman for not only rectifying my problem but, also for not conning me into work that didn't need doing.
THANK YOU GUYS and I hope that the rest of the staff at your establishment are as decent as you two!.
WELL DONE 🎖🏆🏅👏👏👏.
Very best wishes and kind regards,
Terry and Jane Mack.

Reply from ETB TYRES
Fantastic Customer Service
Fantastic customer service from Ben and the team at ETB Exeter. Went in with an urgent tyre valves issue and Ben did his utmost to get me booked in asap and get the issue resolved, which they did with the minimum of fuss and the maximum urgency.
Would thoroughly recommend ETB Exeter based on my experiences today.

Reply from ETB TYRES
Took my Alfa Spider in to have tyres…
Took my Alfa Spider in to have tyres changed and swapped around, also had allinment checked, they are very fair and honest and looked out for me to find the best cost effective solution.
Will now use this company for all my MOT'S as I can trust them, thank you

Reply from ETB TYRES
Great service
Great service - always quick, always friendly and prices reasonable.

Reply from ETB TYRES
I have used ETB tyres in Caerphilly a…
I have used ETB tyres in Caerphilly a number of times over the last 12 months due to being let down by another garage. I can honestly say I wouldn't even consider using another garage now. The customer service is second to none, availability has never been an issue and the staff seem genuinely interested in th vehicles brought in, often providing useful information on ways to benefit the car in the long run. No nasty surprises, good communication before and during any work carried out and a welcoming environment. I've recommended this garage to friends and family who have also had nothing but good things to say.

Reply from ETB TYRES
Two Thumbs Up for the Cheltenham branch
Review for the Cheltenham branch. Called in on Tuesday (11/02/25) as the brakes on my van were making a sort of grinding noise. In the branch at around 8:45, fault diagnosed, parts ordered and repair done by 11:25. Very pleased with the service.

Reply from ETB TYRES
Very efficient and friendly service
Very efficient and friendly service. Phoned with tyre problem and was asked to bring car asap. Tyre fixed within 20 mins and not expensive

Reply from ETB TYRES
What servicRepacing battery
What service! I live 100 yds from frome ETB and needed a new battery for my fiat.Within minutes, two young men walked down to the car and with smiles and total efficiency replaced the old with new. Thank you Riley and your other workmate.(Hope I spelt your name correctly)

Reply from ETB TYRES
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







