Altijd goede ervaringen met ETQ. Uitstekende website, makkelijke checkout, altijd snelle levering en mooie/comfy sneakers. Enige suggestie is om halve maten te overwegen.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good quality products, bought the LT 01 Court Lite, nice style, nice materials, and very nice fitting: it is rare on the market. The only downside is that the laces unravel very badly, very... See more
Company replied
I’ve been really impressed with the overall quality of ETQ products. The materials feel premium—solid, durable, and clearly chosen with care. Everything from the stitching to the finish has a refine... See more
Company replied
After mutipile change, finally the good size. Products are really good. Logistics good be bit more sharp. I received the box with 45 but the shoe was 47. Nothing to do with the quality. This is perfec... See more
Company replied
Company details
Written by the company
We design wardrobe essentials with a strong silhouette, in tonal colorways. Our style never changes. It evolves. Continuously.
Contact info
Duinkerkenstraat 40, 9723BT, Groningen, Netherlands
- 085 40 13 553
- service@etq-amsterdam.com
- www.etq-amsterdam.com
4.3
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Reply from ETQ Amsterdam
Thank you for the 5 stars, Mike. Great to hear that you are happy with both the clothes and our customer service. That combination is exactly what we strive for every day. We appreciate you taking the time to share your experience.
Groet,
Team ETQ 👟
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STOLE MY MONEY
They secretly added "order protection" to my order automatically that I did not realise until the order had gone through. I contacted support immediately and was told this is always added to orders and not possible to have refunded. So watch out, I have reported them to my credit card company and UK trading standards.
February 8, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for your review and for the 1 star, Harry. We are sorry to hear that your experience was not satisfactory. Order protection is clearly displayed during the checkout process and forms part of the order overview before payment is completed.
We regret that this has caused frustration and appreciate you sharing your concerns.
Groet,
Team ETQ 👟
Great service love the clothes and…
Great service love the clothes and trainers
February 1, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Tom. Great to hear you love both the clothes and the trainers, and that the service matched your expectations. That combination is exactly what we aim for. We appreciate you sharing your experience.
Groet,
Team ETQ 👟
The trainers are amazing
The trainers are amazing, I’ve always struggled with size and style but these are perfect plus they came next day!
Amazing, have bought 2 pairs now.
January 23, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Olly. Great to hear that you finally found the right size and style and that the trainers feel perfect for you. Even better that they arrived the next day and that you have already added a second pair. We really appreciate your enthusiasm.
Groet,
Team ETQ 👟
ETQ's proactiveness is a mirage
ETQ are proactive at replying to negative reviews here, appearing to be proactive but in actuality do not progress the topic beyond the public response. I provided all necessary details at ETQ's request when responding to my review 2 weeks ago and have heard nothing since.
January 22, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for your review and for the 1 star, Martin. We are sorry to hear that your experience was not satisfactory. We take this feedback seriously, especially when it concerns follow up communication after a public response. That is not the experience we aim to provide.
We stand by our intention to handle cases thoroughly and will internally review how this has been handled to ensure our communication is consistent and complete.
Groet,
Team ETQ 👟
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Impossible to return
Impossible to return: Beware
We have paid for a return label and it does not even work. We attempted to contact ETQ assistance but had not received any correspondence from them.
I am now stuck with an item which is not needed.
February 1, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for taking the time to leave review, Zaid.
We are sorry to hear that returning your order felt difficult. We have checked our system and did not receive any direct contact from you prior to this review, but we have now located your order and confirmed that the return label was correctly created and active. We have sent the return label to you again by email so you can proceed with the return as intended.
If you have any questions or need further assistance, you can reply directly to that email and we will be happy to help.
Take Care,
Team ETQ 👟
Quality products and great service
Quality products and great service
February 2, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, RF. Great to hear that you are happy with the quality of our products and our service. We really appreciate you taking the time to share this. Hope to see you again soon.
Groet,
Team ETQ 👟
Great quality sweaters pants and shoes
Great quality sweaters pants and shoes. Pants are very neat and still very comfortable. Will buy again. The return process is a bit opaque though.
January 20, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Max. Great to hear that you are happy with the quality of the sweaters, pants and shoes, and that the pants feel neat while still being comfortable. Thanks as well for sharing your feedback about the return process, we appreciate you pointing that out and will take it into account. We are glad to hear you would buy again and hope to see you back soon.
Groet,
Team ETQ 👟
The loafers LS01 Suede and LS02 Suede
The loafers that I bought, 4 pairs of different colors, look premium, they are comfortable to wear and they are light, in the summer the foot breathes in the loafers ☺️ and they completely fit my foot. Thank you for your creation. Sincerely, Anton
January 15, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Anton. Wonderful to hear that the loafers look premium, feel comfortable and light, and that they breathe well during summer while fitting your foot perfectly. It means a lot that you chose multiple colors and appreciate the design and comfort so much. Thank you for your kind words and trust in ETQ.
Groet,
Team ETQ 👟
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Very good quality products
Very good quality products, bought the LT 01 Court Lite, nice style, nice materials, and very nice fitting: it is rare on the market.
The only downside is that the laces unravel very badly, very annoying. Bought them in September 2024.
Convinced by the brand I will follow them for a long time I think !
January 29, 2025
Unprompted review
Reply from ETQ Amsterdam
Thank you for the positive review and the 4 stars, Kevin. Great to hear that you are happy with the quality, style, materials and the fit of the LT 01 Court Lite, especially since a good fit can be hard to find. Thanks as well for sharing your feedback about the laces, we appreciate you pointing that out. We are glad to hear you are convinced by the brand and hope to see you with ETQ for a long time to come.
Groet,
Team ETQ 👟
Excellent footwear will buy time and…
Excellent footwear will buy time and time again !
January 28, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Drew. Great to hear that you are so happy with the footwear and that you would buy again time and time again. We really appreciate your trust and look forward to welcoming you back.
Groet,
Team ETQ 👟
The quality? ⭐️⭐️⭐️⭐️⭐️
The quality of the shoes I have bought, which in the meantime are about 12 pairs of low tops, is very -very high. They last for several years and than they still look nice. The most recent buy of a pant was again satisfying. Though a button was loose, I got it fixed and I love it: the fit, the fabric and the looks.
January 16, 2026
Unprompted review
Reply from ETQ Amsterdam
Bedankt voor de 5 sterren, Cees. Wat geweldig om te horen dat je inmiddels zo’n uitgebreide ETQ collectie hebt opgebouwd en dat de kwaliteit van onze low tops je al jarenlang blijft bevallen. Fijn ook dat de broek ondanks de losse knoop helemaal naar wens is en dat je tevreden bent over de fit, de stof en de uitstraling. Dank je wel voor je vertrouwen en je loyaliteit, dat waarderen we enorm.
Groet,
Team ETQ 👟
Reply from ETQ Amsterdam
Thank you for the 5 stars. Great to hear that you are happy with the quality and the fit, that combination is exactly what we aim for. We appreciate you taking the time to share your experience.
Groet,
Team ETQ 👟
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I bought a pair of grey suade sneakers…
I bought a pair of grey suade sneakers 👟 from ETQ for the first time and can’t fault them. Amazing quality, they look great and arrived promptly. Will definitely be back.
January 24, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Andrew. Great to hear that your first pair of grey suede sneakers made such a strong impression, from the quality and look to the fast delivery. We love knowing they hit the mark on all fronts. Looking forward to welcoming you back.
Groet,
Team ETQ 👟
Fantastic company!
Fantastic company! Brilliant customer service, fast delivery and quality and fit are second to none! Please introduce more colours in your trouser range.
December 12, 2025
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Mr alan hunter! Great to hear that you are so happy with the customer service, fast delivery and the quality and fit of our products. We also appreciate your suggestion about adding more colours to the trouser range and will be sure to pass this on to the team. We hope to welcome you back again soon.
Groet,
Team ETQ 👟
One of the best pair of shoes I own
One of the best pair of shoes I own. Stumbled upon them a few years ago and didn’t know what to expect. Since then got two more! Really happy how they hold on.
January 22, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Dmitrii Malyshev! Great to hear that the shoes have become some of the best you own and that they have held up so well over time. It is always nice to read that your first experience led to coming back for more. We hope you continue to enjoy them for many years to come.
Groet,
Team ETQ 👟
Fantastic quality and extremely fast…
Fantastic quality and extremely fast delivery service.
January 12, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Zachary Lewin! Great to hear that you are happy with the quality and that the delivery was extremely fast. That is exactly the experience we aim to deliver. We hope to see you again soon.
Groet,
Team ETQ 👟
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Item delivered later than expected so…
Item delivered later than expected so didnt get its use for when I needed it. A few days later the item dropped in price. I have emailed twice and tried their contact number several times without any success. As a returning customer, as the product is good, I feel let down by lack of customer service. my order number is #219432, feel free to contact me to fix the current issue I have.
January 9, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for taking the time to leave a review and for sharing your order number, RomP. We are sorry to hear that your experience was not satisfactory, especially with the delayed delivery and the lack of response afterwards. We understand how disappointing it is when an item arrives later than needed and then drops in price shortly after, particularly as a returning customer.
We would like to investigate this further and help you as best we can. With order number #219432, we can review your case together with our team and look for a suitable solution. Thank you for bringing this to our attention and for your patience while we look into this.
Groet,
Team ETQ 👟
Excellent service an great quality…
Excellent service an great quality shoes ;DS1)
January 14, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Joseph Shead! Great to hear that you are happy with both the service and the quality of the shoes. That is exactly what we aim to deliver every time. We hope you enjoy wearing them and look forward to welcoming you back.
Groet,
Team ETQ 👟
Excellent quality products with a…
Excellent quality products with a minimal aesthetic at reasonable prices. Purchased some white nappa leather sneakers which look and feel premium, as well as some smart bamboo socks for work that are great for any climate but work particularly well in the heat. Highly recommended!
January 17, 2026
Unprompted review
Reply from ETQ Amsterdam
Thank you for the 5 stars, Naweed Darr! Great to hear that you appreciate the minimal aesthetic and feel of the white nappa leather sneakers, and that the bamboo socks work so well for you too. Nice to know the quality and comfort come through across different products. We really appreciate the recommendation and hope to welcome you back again soon.
Groet,
Team ETQ 👟
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