Eurosport Reviews 

2,681
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

This is a complaint aginst Eurosport Snooker commentary. WHo is the idiot who keeps talking scores on other matches apart from the fact that he knows nothing about snooker. He was partnering Dominic D... See more

Rated 1 out of 5 stars

Is Kelvin Tatum watching the same race as me, it would appear not. The constant sycophantic rear kissing this man does is beyond belief Speedway has lost it's characters such as Thomas Gollop & N... See more

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Rated 1 out of 5 stars

I have lost count of how many times a recording, or live view for that matter when the programme finishes before the end of a race or match. I don’t particularly follow snooker but my wife does. Last... See more

Rated 1 out of 5 stars

absolute rubbish,Osaka v Swiatek ends transmission just at the end !!! picks it up again with four games missed unforgivable !! don't say you're covering the French open if you're not going to do it... See more

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1.6

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TrustScore 1.5 out of 5

3K reviews

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1.6

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(2,681)

250 reviews in the last 12 months

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Rated 5 out of 5 stars

Great company

Great response to my app to tv problems. Refund made after terrific efforts made to support. Great company

June 17, 2022
Unprompted review
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Reply from Eurosport

Greetings Geoff! Thank you for your review! I'm happy to hear that you're satisfied with our services. We remain available for any further assistance you may need. Wishing you a pleasant day!

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Rated 5 out of 5 stars

very helpful and quick settlement

quick response and helpful settlement of my problem

June 15, 2022
Unprompted review
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Reply from Eurosport

Hello Erwin, thanks for sharing your feedback with us. I'm pleased to hear that the issue you were facing was resolved. Please let us know if you need any further assistance we will be more than happy to help. Have a beautiful day!

Rated 5 out of 5 stars

New viewer happy with Eurosport

Very happy with Eurosport. There seems to be a good choice of sport. The cycling in Italy was my first taste and I enjoyed , except for the studio work. I thought the lady presenting was under dressed most of the time. Perhaps I am out of touch ,but it spoiled it for me. Also technical talk about the bikes would be good. Maybe a forum to ask questions? Excellent value for money.

June 8, 2022
Unprompted review
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Reply from Eurosport

Hi Roger, thank you for contacting the Eurosport team. We appreciate you sharing your feedback with us, which will be recorded and taken into consideration. If you require any assistance, please get in touch with us here: https://help.eurosport.com we will be happy to help. I wish you a pleasant day.

Rated 1 out of 5 stars

Avoid

Poor. They cancelled my eurosport pass without consultation and are now trying to force me to buy the far more expensive Discovery+ service (with "entertainment"!) instead. Avoid.

June 5, 2022
Unprompted review
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Reply from Eurosport

Hi Callum. Sorry to hear that you have been having issues with the subscription, please reach out to us at : https://help.eurosport.com/hc/en so we can check. Thanks

Rated 5 out of 5 stars

I had a problem with payments but I had…

I had a problem with payments but I had forgot that I subscribed trough website and not trough Apple.
I got the answer.
I like Eurosport player because it’s easy to buy it just for month.

June 3, 2022
Unprompted review
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Reply from Eurosport

Hi Flo, thanks for reaching out to the Eurosport team!
We appreciate you sharing your feedback with us, which will be recorded and shared internally. Have a lovely day!

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Rated 1 out of 5 stars

Watching Swiatek semi

Watching Swiatek semi. Why oh why do the commentators think that what they have to say has more importance than the tennis ? Constantly talking over the service and even the rallies. If you are so Important why dont you do radio or Web commentary so you can talk all the time ?

June 2, 2022
Unprompted review
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Reply from Eurosport

Hi there, thank you for contacting the Eurosport team! I would like to let you know that your feedback will be passed on internally. Have a beautiful day!

Rated 1 out of 5 stars

Rubbish WSBK coverage as usual

I watch Eurosport via my very expensive Sky subscription on my TV. I may be a dying breed but I don’t watch on my phone on an app and not do I want to pay for yet another subscription channel. The coverage of WSBK is erratic and irritating. Yesterday 21st May they showed all the action. Today when there should be 2 races there’s no live coverage because Tennis is on. How do you expect people to follow a sport when they can’t guarantee watching it. BT sport smooth a fantastic job on MotoGP and I pay for that! There is little wonder the following on WSBK is waning with this rubbish coverage. DORNA need to review their broadcast contract to a company that actually broadcasts it!!! Eurosport are the worst!

May 22, 2022
Unprompted review
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Reply from Eurosport

Hi Jon. Sorry to hear that our app is not to your liking. We will pass your feedback to our team to improve your experience. Thanks.

Rated 2 out of 5 stars

Eurosport seem to think it’s ok to show…

Eurosport seem to think it’s ok to show tennis 24/7 even if it means taking off other sports. It’s the same with snooker.

Not everybody in the uk likes tennis, snooker or cycling, so now about giving us coverage.

I like Biathlon and Cross Country Skiing, Ski Jumping and Nordic Combined. But given as soon as one of the other sports mentioned in the first paragraph above, they disappear.

Discovery+ is even worse, I’m not going to pay for a 12th class service, which is what it is.

Eurosport need to be removed from sky until they represent in the uk who like other sports

May 9, 2022
Unprompted review
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Reply from Eurosport

Hi Vaughan, thank you for contacting us. I understand and I can assure you that your feedback and comments concerning our broadcasts were communicated to the relevant team for review. However, kindly note that we do broadcast your favourite sports events on both platforms, and I'll gladly provide you with more information if you reach back to us via email. I wish you a beautiful day!

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Rated 1 out of 5 stars

If you want to watch sport there is… NOTHING°

If you want to watch sport there is nothing in here. Just Results. I JUST WASTE MY MONEY AND I AM VERY DISSAPOINTED. IT IS NOT SAID CLEAR WHAT YOU ARE OFFERING. I MEAN WHO WANTS TO PAY FOR CHECKING RESULTS IF YOU CAN DO EVERYWHERE FOR FREE: I JUST WISH I COULD GET MY MONEY BACK. ONLY THING I CAN DO IS SPREAD THE NEWS HOW BAD THIS IS:

THANKS FOR NOTHING!!!

May 5, 2022
Unprompted review
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Reply from Eurosport

Hi Marika. Sorry to hear that you have been having issues with the app and you can't find the contents, please reach out to us at : https://help.eurosport.com/hc/en so we can get these issues resolved for you. Thanks

Rated 4 out of 5 stars

Quick response to my request.

Quick response to my request.
Personal commitment of the agent.

May 4, 2022
Unprompted review
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Reply from Eurosport

Hey Ivan, thanks for the feedback. Glad to know that our customer service was effective and helpful.

Rated 5 out of 5 stars

I have given the above rating to…

I have given the above rating to Customer Service at Eurosport. It was an excellent service, the information provided to me resolved the issue that I had.
All emails were promptly answered to good effect.
Anyone looking for a good sports app, it has to be Eurosport.

April 27, 2022
Unprompted review
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Reply from Eurosport

Hey Barbara, thanks for the feedback. Happy to know that our customer service was effective and helpful.

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support, response to my request was quick and solved my problem.

April 27, 2022
Unprompted review
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Reply from Eurosport

Thanks for the feedback, Roland. Happy to know that our customer service was effective and helpful.

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Rated 2 out of 5 stars

Does the director of WSB actually know…

Does the director of WSB actually know about motorcycle racing? The significant crash at turn one between Rea and Toprack was missed by the cameras ( only onboard footage). Subsequently, while the race was still in progress, we are treated to watching Rea and Toprack trudge up the stairs to their team offices. Great viewing, watching two men walk up some stairs, truly rivetting stuff, WHILE THE RACE WAS STILL IN PROGRESS !!
I can only assume the director is more used to directing TV dramas and not LIVE SPORT.
Come on, you can and should do better than this

April 24, 2022
Unprompted review
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Reply from Eurosport

Thanks for the feedback, Ian. We'll pass it to our team to try to make Eurosport a better experience.

Rated 1 out of 5 stars

The worst platform I’ve ever seen

I payed my anual suscription in order to see the boulder finals and I spent 30 minuts to found it. The worst platform I’ve ever seen. Why is so dificult to find climbing semyfinals in this platform?

April 11, 2022
Unprompted review
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Reply from Eurosport

Hi Mireia. Sorry to hear that you have been having issues to find the content, please reach out to us at : https://help.eurosport.com/hc/en so we can help you. Thanks

Rated 3 out of 5 stars

HD streaming quality a bit low

One thing I wish they would improve is that the HD streaming quality is a bit low - I guess they compress it a lot to save money.

Edit: thanks for the reply with the suggestion to contact your support desk. I have done this now, and they were unable to help. I have also done some more investigation, and discovered that if I watch one of the free cycling highlights videos on Eurosport.co.uk then it truly does display in HD/UHD quality – everything is sharp and clear. But then if I watch the same cycling race on the EurosportPlayer website (in fact the same parts of the race from the free video) then the quality does indeed drop - just look at the white Eurosport logo in the top right of the videos. So the paid videos must be being throttled on the Player which is disappointing (and verging on false advertising etc). Such a shame ...

April 10, 2022
Unprompted review
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Reply from Eurosport

Hi Mark. Sorry to hear that you have been having issues with the app, please reach out to us at : https://help.eurosport.com/hc/en-gb so we can get these issues resolved for you. Thanks.

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Rated 5 out of 5 stars

I was really satisfied with the help I…

I was really satisfied with the help I got, very quick response to my emails.

March 31, 2022
Unprompted review
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Reply from Eurosport

Hi Daryl, we're really glad to know that our team was helpful and quick. Thanks for the feedback and the rating.

Rated 1 out of 5 stars

Eurosport has a very poor sound…

Eurosport has a very poor sound editting. Every commercial block when Dutch commentators stop talking for the break you get about 3 second of English and then 3 second silence and then the commercials start.
That is when you actually get Dutch commentators because quite often you get a different language on TV while there is a Dutch commentary team doing comms.
Also commentators rarely are told when they are live or not especially in the races where there is only a livestream.

Secondly Support teams are unresponsive on socials. Best I got from them was a reply "How can we help you" kind of message.

March 12, 2022
Unprompted review
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Reply from Eurosport

Hello there, thank you for your comment and rating. Please reach out to our customer support team following this link for further assistance: https://help.eurosport.com/hc/en-gb
I wish you a lovely day!

Rated 1 out of 5 stars

I was very unhappy that without notice…

I was very unhappy that without notice I was charged £39.99 for subscription renewal. I wrote to ask for a refund and to cancel my subscription. An email arrived offering me a subscription for £9.99 instead (or so I thought) . I then discover that I have now paid £39.99 and will pay another £9.99 next year . 'Tricking' customers is not what I expected from Eurosport :(

March 11, 2022
Unprompted review
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Reply from Eurosport

Thank you for your ratting Shirley, I'm sorry for the unpleasant experience, I'm sure it's a misunderstanding. We'll get back to you by email to clarify things further :)
I wish you a lovely day!

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