Such an amazing experience from start to finish, I'm in love with my new car. Suf went above and beyond to make sure everything was perfect for me. Thanks again to the whole team at BYD I definitely w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Such an amazing experience from start to finish, I'm in love with my new car. Suf went above and beyond to make sure everything was perfect for me. Thanks again to the whole team at BYD I definitely w... See more
Company replied
Had a fantastic experience in choosing our new car at Evans Walsham BYD, we had the pleasure of meeting tommy, very professional and friendly and answered any questions we asked, overall its been an a... See more
Company replied
Tommy was friendly,helpful nothing too much trouble. Explained everything and helped with accessing the digital aspects. Can not praise Tommy and the service enough.
We thought we had found our new car at Evans Halshaw, Mansfield but it required a few things, such as a new radiator and scuffs etc. We were the ones chasing them! They didn't phone back or keep us... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Written by the company
Every Day Low Prices
Oaktree Lane, Mansfield, NG184LF, Nottingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tommy was friendly,helpful nothing too much trouble. Explained everything and helped with accessing the digital aspects. Can not praise Tommy and the service enough.
Had a fantastic experience in choosing our new car at Evans Walsham BYD, we had the pleasure of meeting tommy, very professional and friendly and answered any questions we asked, overall its been an absolute pleasure with the whole time in dealing with Tommy and BYD. Thankyou.

Reply from Evans Halshaw - BYD Mansfield
Such an amazing experience from start to finish, I'm in love with my new car. Suf went above and beyond to make sure everything was perfect for me. Thanks again to the whole team at BYD I definitely will not be shopping anywhere else for my future cars xx

Reply from Evans Halshaw - BYD Mansfield
I would recommend this Garage and 'Tommy' for their kindness, consideration and professionalism whilst dealing with my Motability Vehicle purchase. They have been thorough, assisted in the appropriate vehicle choice and ensured the journey was as best as it could be. Thank you for excellent customer service.

Reply from Evans Halshaw - BYD Mansfield
Tommy was helpful and swift to sort out the sale of our new car. He was friendly and approachable and made the process painless. Altogether an enjoyable experience

Reply from Evans Halshaw - BYD Mansfield
Selling my car to Evans halshaw was so easy, decent price given, and smooth transition.
Tommy was very friendly and professional to boot.
Used you guys before and will again in the future..
10/10

Reply from Evans Halshaw - BYD Mansfield
Tommy at byd was fantastic very helpful and very polite

Reply from Evans Halshaw - BYD Mansfield
Nathan has been so helpful, knowledgeable, patient and friendly.

Reply from Evans Halshaw - BYD Mansfield
I had Nathaniel as a salesman and from taking the car for a test drive to driving it off the forecourt as my own, he could not have been more helpful. Always available to answer any questions or concerns. I would highly recommend not only BYD but would suggest dealing with Nathaniel. Totally happy with my experience and my new car.

Reply from Evans Halshaw - BYD Mansfield
Welcoming and professional team. Answer all queries and treat you like a person not a sales target.
Went for work on my alloys and they worked around my schedule and needs.
Alex especially is a credit to BYD.

Reply from Evans Halshaw - BYD Mansfield
They sorted an issue out that I had purchased from another branch.
Helpful and supportive and well very much recommend.

Reply from Evans Halshaw - BYD Mansfield
Tommy Carlin was absolutely fab! He made the experience enjoyable, and even though they didn’t have the right car for me this time, I will absolutely come back to these guys.

Reply from Evans Halshaw - BYD Mansfield
Tommy was excellent. I saw this car a week ago and he has helped and kept me updated with the progress of the car. Highly reccomend

Reply from Evans Halshaw - BYD Mansfield
I can’t thank Alex and his team enough at BYD Mansfield for everything they’ve done to help me purchase my new vehicle, especially Nathaniel who has been absolutely amazing from start to finish and made the whole process so enjoyable, easy and stress free!! I truly appreciate all his hard work to make sure everything went through on the sale for me without issue! BYD Mansfield, top class in every area, thank you!

Reply from Evans Halshaw - BYD Mansfield
Excellent service, very friendly and helpful.
Love my new car thank you BYD team Mansfield.

Reply from Evans Halshaw - BYD Mansfield
Second time dealing with the service team and again a top class experience

Reply from Evans Halshaw - BYD Mansfield
They where amazing, and supper helpful, they are no nonsense.

Reply from Evans Halshaw - BYD Mansfield
I wanted to leave a review to recognise the exceptional service we received from Nathaniel Wilson (Nathan) at BYD Mansfield.
My partner recently took delivery of a BYD Sealion 5 through the Motability Scheme, and Nathan was outstanding throughout the entire process. From our first enquiry through to collecting the vehicle, he was professional, knowledgeable, friendly and incredibly helpful.
Nathan went above and beyond to help us. He assisted with the Motability cancellation fee, held a vehicle for us when he didn’t have to, and was always available to answer any questions we had. At the time, my partner was going through a PIP review, which naturally brought some uncertainty and stress, but Nathan was always reassuring, patient and understanding.
Every time we contacted him, he took the time to help and nothing ever felt like too much trouble. His communication was excellent, and he made what could have been a stressful process feel straightforward and enjoyable.
We absolutely love our new BYD Sealion 5 and are extremely grateful for all the support Nathan provided along the way.
Customer service like this deserves recognition. Nathan is a real credit to BYD Mansfield, Evans Halshaw and the Motability Scheme. I would not hesitate to recommend him to anyone looking for a new vehicle.
Thank you, Nathan.
Kian & Shanice

Reply from Evans Halshaw - BYD Mansfield
Brilliant experience with Tommy. Answered all my questions for my new car purchase. Absolutely nothing was a problem and he helped me get set up with everything. Definitely an asset to the business and Evans Halshaw.
I'll definitely recommend Tommy's services and be back for my next car purchase! I would recommend anyone looking to buy a new or used car to ask for Tommy and the BYD Mansfield dealership.

Reply from Evans Halshaw - BYD Mansfield
We collected our new car today from the Mansfield Byd Evans Halshaw garage .Tom dealt with us . He was very helpful and nothing was too much trouble for him. He is a credit to your organisation. A special mention to Alex the manager who expedited the delivery of the car and to Emily and Nathan who were very helpful and informative . We would highly recommend Byd Mansfield to anyone wishing to buy a vehicle .

Reply from Evans Halshaw - BYD Mansfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.