I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited. Excellent customer service fr... See more
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Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
Company replied
The service centre staff are always helpful and polite. My car was dealt with in a timely and professional manner.
Service was seamless from start to finish. Taz went out of his way to personally pick my new car up from a different dealer to ensure a smoother transition, then kept me updated throughout while the... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Whitehall Road, LS12 4RJ, Leeds, United Kingdom
- 0113 387 4400
4.4
Excellent
559 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
I had my car serviced here and the…
I had my car serviced here and the staff were extremely helpful and welcoming. Everything was perfectly organised, and the service was completed promptly while I waited.
Excellent customer service from start to finish. I would happily return and highly recommend them to everyone!
August 28, 2026
Unprompted review
The service centre staff are always…
The service centre staff are always helpful and polite.
My car was dealt with in a timely and professional manner.
August 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had my car serviced 2 months ago and…
I had my car serviced 2 months ago and was charged for a full oil change, yet a month later the oil light started flashing. I took it somewhere else and they had clearly not changed the oil as the level was very low and the oil that was there was dirty.
June 29, 2026
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Luke,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
We just waited in their showroom whilst…
We just waited in their showroom whilst the vehicle was checked over and the tyre repaired
August 25, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Smith,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Julie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
They provide a very good professional…
They provide a very good professional service.
August 25, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Sean,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Fake report (after 12h since changing…
Fake report (after 12h since changing brake disc and pads they reported disc slight lip and 10% worn brake pads) Engine oil does not need changing after 11 months and nearly 10000miles.
August 21, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Brand Customer Services
Had a great experience buying a used…
Had a great experience buying a used car from this dealership. The salesman John was really helpful and efficient. Car is brilliant. Thank you.
August 9, 2026
Unprompted review
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi,
Thank you for taking the time to leave us a review.
We’re pleased to hear that the team at Evans Halshaw Brand look after you and that your experience was positive overall.
If you have any further feedback on what we could do to make your next visit a five-star experience, please share your feedback with our Customer Services team via help@evanshalshaw.com. We’d really like to hear your thoughts.
Thank you
Evans Halshaw Brand – Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Michaela,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Citroen ring road is good team always…
Citroen ring road is good team always service good and looks after our vans properly.
August 6, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Terence,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Making us feel welcome and looking…
Making us feel welcome and looking after us during our visit
August 5, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Hayward,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello Brooke,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The hire car was ready and waiting for…
The hire car was ready and waiting for me Ash fully explained everything in detail and contacted be as soon as my van was ready to collect
July 29, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello John,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Motability customer
Motability customer
Ignorant staff, poor communication, staff not knowledgeable about procedures or who does what in the showroom. Left waiting after being told to stand at an empty desk, no chairs available. Someone eventually relunctantly deals with me after im rudely told i should have made an appointment - maybe someone should have said that during the previous week you had the car in, instead of just saying come in anytime!
July 26, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hi Melissa,
Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services
I was seen within minutes of arriving
I was seen within minutes of arriving ! Very friendly and helpful
July 21, 2026
Reply from Evans Halshaw - Citroen/Leapmotor Leeds
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
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