Avoid! I've found Evans Halshaw to be deceitful, incompetent and difficult. Bought a car from them with ~22k miles, the gearbox failed within 4 months. The repair which was carried out then failed ag... See more
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Buying my first car in the UK was a big step, and Sam made the whole experience smooth and stress free from start to finish. As I live several hours away from Gateshead, almost everything was ha... See more
Company replied
Great communication- timely and as promised arrangements and updates. Car treated with care with full works report. Staff friendly and helpful. Front desk phone line dependable for getting answered co... See more
Company replied
How great it has been to have a young man with both the knowledge and helpful attitude to guide us through the experience of purchasing a new vehicle. Josh Heatlie has made this purchase straightfor... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Shearlegs Road, Felling-By-Pass, NE8 3EJ, Gateshead, United Kingdom
- 0191 477 0066
4.4
Excellent
468 reviews
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Great experience
Great experience - pleasure to be supported by Jemma snape in a male dominated role - very polite and nothing a problem well done Jemma
June 2, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello Craig,
Jemma will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
People pleasant but comms awful
People pleasant to deal with but comms after dropping off non existent. App showed it was being worked on from 9 am but never updated.
May 22, 2026
Reply from Evans Halshaw - Hyundai Gateshead
Hello Anthony,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at help@evanshalshaw.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Evans Halshaw Brand Customer Services
Really good staff at this dealership
Really good staff at this dealership. Michael has been great sorting out our new EV and advising us the best car to go with. Great experience in store, always warm and friendly. OH loves the new wheels thank you.
May 22, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello Linda,
Thanks for sharing your recent experience!
It sounds like Michael has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services
Exceptional service cannot fault the…
Exceptional service cannot fault the service and help in this dealership. 10 stars ✨
May 20, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello Raymond,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Gemma Snape made this a breeze
Gemma Snape made this a breeze. Highly recommend her!
May 19, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello Cheryl,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Jemma was great to deal with when…
Jemma was great to deal with when buying a used car. Good communication and customer service. Thank you.
May 15, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello,
Jemma will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Gateshead Customer Services
Jemma was really informative and…
Jemma was really informative and helpful polite and patient.
She didn’t come over with the hard sell and nothing was a bother for her. She delivered everything she said when we first seen the car.
Handover went really smooth. Credit to the company. Thank you for your help 😊
May 15, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello,
Jemma will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Gateshead Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hello,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services
Bought a car from Evan’s Halshaw…
Bought a car from Evan’s Halshaw Gateshead, Jemma had been brilliant from start to finish making a purchase of a used Renault a pleasure. She couldn’t have been more helpful and answered all our questions, thanks so much Jemma!
May 12, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello Jo,
Thanks for sharing your recent experience!
It sounds like Jemma has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services
Jemma was fantastic
Jemma was fantastic, really helpful and patient while finding the best car for us.
May 8, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello Amy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hello Joy,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Great service from friendly helpful staff
Great communication- timely and as promised arrangements and updates. Car treated with care with full works report. Staff friendly and helpful. Front desk phone line dependable for getting answered compared to Service department phone line. When my Genesis EV is required to next visit a garage I’ll be looking to send it here.
April 22, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hello,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Evans Halshaw Brand Customer Services
Reply from Evans Halshaw - Hyundai Gateshead
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Hyundai Gateshead Customer Services
Jemma was great throughout the process…
Jemma was great throughout the process of buying my car.
Fantastic communication and very patient with my indecisiveness.
Very thorough and knowledgeable with all of the information needed and required.
Great process and I would highly recommend, thank you
April 25, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello Jemma,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at dealership.
Have a lovely day!
Evans Halshaw Hyundai Gateshead Customer Services
Jemma was brilliant with giving a…
Jemma was brilliant with giving a honest sales pitch.
She supported me with the purchase and put up with my computer skills or rather lack of.
She was always pleasant and positive.
Happy with my whole experience
April 23, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Gayle,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jemma at dealership.
Have a lovely day!
Evans Halshaw Hyundai Gateshead Customer Services
Very pleased with the company.
April 16, 2026
Reply from Evans Halshaw - Hyundai Gateshead
Hello Roxana,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
The worst company ever
Revised version as it hurt the dealerships feelings...
The worst company ever. Strongly advise you purchase your vehicle elsewhere, unless you know with 100% certainty that you will not have any issues. Ive been waiting nearly a month for someone to confirm the mileage. Thats it. They can't even do that. Pathetic. Thats just the tip of the iceberg of what ive been dealing with. This comedy show has been going on since Jan 27th. They need a new manager and ideally someone who knows what they are doing...
April 14, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hello Simon,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Hyundai Gateshead Customer Services
Great Service
My 5 star review reflects the professionalism, expertise and friendliness of Mr Daneshvar (Kash). He was honest, patient, kind and extremely helpful. If only all car salesman were like him!
April 9, 2026
Unprompted review
Reply from Evans Halshaw - Hyundai Gateshead
Hi Gary,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Daneshvar at the dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Stress free and a great service experience
Recently had my car serviced at Evan Halshaw Hyundai Gateshead and I'm really pleased with the whole experience.
My service representative (Ashley W.) was friendly and welcoming, making the drop-off process straightforward and stress-free. The workshop engineer (Luke A.) did a great job with the walkaround video, covering all the essential items and giving me a clear picture of my car's condition.
While my car was being serviced, I was provided with a brand new Hyundai Inster as a courtesy loan car, which was a fantastic touch and meant I wasn't left without transport for the day.
The service report provided afterwards was very detailed and easy to follow, giving me a thorough understanding of the state of my vehicle.
Overall, a really positive experience from start to finish. I'll definitely be booking my next service here. Highly recommended!
Edit: Added employee names.
April 1, 2026
Reply from Evans Halshaw - Hyundai Gateshead
Hello Jerome,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Hyundai Gateshead Customer Services
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