Evans Halshaw - Vauxhall Wakefield Reviews 

Got a car January 2026 fault on the car less than a month after having it, booked in to get it fixed now refusing to pay for the fault to be rectified!! Absolutely shocking service! Would never use evans halshaw again! Wish I had never gone through with the car now as the service is got wasn't the best eaither

We have a service contract and the car went in for a service and MOT, my partner got a call saying extra work is required and they wanted a further £300, the work in my eyes was service work but according to them not covered by the service contract!! ( spark plugs, brake fluid etc dont know what the £300 plus I pay annually does cover?!) the girl on the phone was very forceful & pushy insisting that the work was essential, a very unpleasant experience, I asked her if the work was needed why didn’t the contract cover it, she said that we had the wrong contract, this contract was sold by them!!?? I told her not to do the work out of principle to her attitude, we had also asked for a new window washer reservoir cap that we had lost, on the bill the cap was £1.82 with a fitting charge of £28, a job anyone could do in 2 minutes, we are now considering changing the car away from a Vauxhall so we don’t have to use this place ever again, we used to use the garage at Castleford but this place changed dealership away from Vauxhall, I would recommend not using this rip-off place to anyone

Went for my mobility car servicing the ladie that served me was polite and very helpful thank you

I bought a car from evans halshaw WALSALL, sadly the car is a bit of a lemon.constant problems.
Evans halshaw WAKEFIELD has been helping me through it 👍there staff have been brilliant, very professional. I will be buying my next car from evans halshaw wakefield.

My van was in for a recall, Keira Burns met me at reception, she was very helpful and explained what I needed to know. She is a credit to your company. Also thank you to the kind person who washed my van and floor mats.
Gavin Peugeot Partner van.

Everything went well, no problems.All kind and friendly. Regards. Chris. Cowton.

I miss the old site at Batley, which was so close to home (10 minute drive), and it came as a shock driving past it last year and seeing it empty! No notification given of its closure! Now takes me longer to drive to the Wakefield branch, and I had no idea where to park as it was extremely busy on a Monday morning. (TBH I don't like driving through busy areas, but it was fairly easy to find)

Car booked in for 10:00 for service and was ready by 13:30, having been washed and only requiring a brake fluid change.

Nice to see some of the old staff from Batley working at Wakefield, and Julie W remembering me and popping over to ask how I was (touch cold in the waiting area; luckily theres a vendor machine).

I presumed my car would be where I'd originally parked it, but Keira chased after me and told me it would be at the front of the building. However it wasn't there, and so she kindly tracked it down and delivered it to straight to me. How's that for service. Thank you.

Great friendly service from all the staff at Evans Halshaw Vauxhall Peugeot, Wakefield.

Fast efficient and friendly, spot on service.

Booked my car in for annual service. Time slot was 13:30 - 15:30. The lovely girl on the desk (seated 2nd in from the right) immediately assisted me. So cheerful, friendly and polite. Asked if I wanted a wash n vac while they had the car, which I did. Then said she would call when it was ready. Dropped the car off around 12:30 and she called me back at 13:45 saying she'd managed to get it in straight away so it was ready to collect. As soon as I went back to collect, she immediately recognised me, gave me any feedback from the service and walked me to my car. Handed me the keys and said she would call in a few days to catch up. Absolute professional and such a pleasure to talk to. Looking forward to next year's annual service!

Really friendly fast and efficient service
No hassle they kept me upto date and the car was even cleaned inside and out when I picked it up. The best experience I've had in a long time with Vauxhall 😊

Great friendly service from all the staff at Evans Halshaw
2nd years Service on car done no problems very professional!

I can't remember the name of the lady I dealt with when I took my car for its first service but she couldn't have been more helpful! She resolved an admin error, offered to make me a drink, and provided me with a space to work (She was seated second across from the right). Absolutely lovely and believe me, I was having a tough morning so it was greatly appreciated.

Prompt service, everything explained ahead of time and ran to schedule. Julie was very helpful.

Only gripe is that I was asked if I would like my car cleaning, responded yes, and found my car hadn't been cleaned. Otherwise no issues

Standard yearly car service was due. I was greeted with polite staff members. Nothing seemed to be an issue, time was given to me to discuss anything that was on my mind to do with the car. The I.T system was down so I was unable to be provided with a video report so the manager of the branch sat with me and went through everything that the mechanic did and found allowing me time to ask additional questions.
Excellent service, never had an issue from this branch at all.

Rather disappointed to find when I took my car home it needed a service and I’m quite sure the Gardx that I paid for either hadn’t been done or not done properly. Also gardx pack not supplied. However Amy in service came to the rescue made me an appointment and after waiting four hours all rectified . She did offer me a car for the weekend if I wanted but preferred to wait so it got done on the day. WELL DONE AMY GOLD STAR
thank you

On my recent visit to Evans Halshaw to pick up my new car, i was greeted by Liam Starkey he was very polite and well dressed. He offered me a hot drink and asked me to have a seat, we discussed all the paper work for my new vehicle and told me everything that I needed to know about it. Despite having to wait a long time for the car to be taxed and all the paperwork to go through the system before I could take it home. He showed me round the car and explained everything to me and asked me if I had any questions, I had a few and he did answer all of them. Liam went above and beyond to get me sorted out as soon as possible so I could get home with my new car. Liam is an asset to your company and has gone above and beyond. Thank you 😊

I took my car in for an annual service from start to finish i couldn't fault the customer service. Once arrived i was kindly directed to the desk to take my details and drop off my car key. The service was completed in a timely manner and even washed and vacumed. Which wasn't expecting to be included. Kiera who i had seen initialy was available when collecting and did a professional handover. Giving me all the information of the service and walking with me to show me where the car was and to check over. Would recommend and use again

The experience I had was friendly, helpful and professional. Chris Hudson answered each of my questions with patience and understanding and made the whole transaction stress free. The car was delivered by Jay on the day and at the time they advised and his assistance was much appreciated.

If the car matches the performance of these two gentlemen, I will be well pleased.

One of the best Car purchasing experiences I have ever had. Just wanted to say thanks to John Moore for making the whole process painless. 👍

Had my car serviced just before Christmas.
There were a number of issues that basically mean I will not be using Evans Halshaw again and would definitely NOT recommend taking out a service plan.
Bought a Puma 4 years ago and took out a plan at the time. One of the main factors was call and collect so I don’t miss any work time.
This has now been scrapped along with Saturday servicing. Which basically means you now have to take your car on a work day.
It’s a 45 min journey across Wakefield for me. This was after they shut down a branch forcing me to go there.
Next, there were issues. I haven’t had a single problem in 4 years. I’m told it was spark plugs and an engine coil so really not sure what they did.
End result was me having to go back. The following day. It was still an issue so had to go again the next day. So, all in all day lost with travel and waiting around.
That’s why I want call and collect!