While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered from Aevrae in March and still haven’t received my items. I was told there were delays due to a high volume of orders, but there has been no delivery or update since. When I tried to contact... See more

Company replied

Rated 1 out of 5 stars

I have had a very negative experience with this company. Half my order finally arrived after 4 weeks but the remaining part of the order hasn’t arrived. The most frustrating part of this whole process... See more

Company replied

Rated 5 out of 5 stars

The most divine iconic swimwear brand. Thank you Evarae for making me feel and look gorgeous. The quality and signature pieces are refined and so elegant I can’t get enough!!! Obsessed!!!! Ps gre... See more

Company replied

Rated 1 out of 5 stars

“I bought a swimsuit, but it didn’t fit and couldn’t be exchanged. I feel it’s such a waste. As a customer, I hope businesses don’t just focus on making money but also consider customers’ needs. I rea... See more

Company details


Contact info

1.7

Bad

TrustScore 1.5 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

I ordered from Aevrae in March and…

I ordered from Aevrae in March and still haven’t received my items. I was told there were delays due to a high volume of orders, but there has been no delivery or update since. When I tried to contact them, my emails bounced back as undeliverable. This has been very frustrating and disappointing. I would advise others to be cautious. I am now contacting my bank to request a refund.

March 16, 2026
Unprompted review
Evarae logo

Reply from Evarae

We’re really sorry to hear about your experience, however this review appears to be intended for a different company.

We are EVARAE, and we have not received an order under the details described. It seems there may be confusion with a similarly named brand, “Aevara.”

We completely understand how frustrating this situation must be and would recommend contacting the correct retailer or your payment provider to resolve this quickly.

If you believe this review was left in error, we would really appreciate it if you could update or remove it.

Rated 1 out of 5 stars

Negative experience -avoid!

I have had a very negative experience with this company. Half my order finally arrived after 4 weeks but the remaining part of the order hasn’t arrived. The most frustrating part of this whole process is the so called customer support. They state replies should be received within 4 hours. I’ve now sent 6 emails chasing the order and have not had a single reply. It’s honestly a joke and I would strongly recommend avoiding using tris company, because it appears if you have an issue, you’re on your own!

March 18, 2026
Unprompted review
Evarae logo

Reply from Evarae

We’re really sorry to hear about your experience, however this review appears to be intended for a different company.

We are EVARAE, and we have not received an order under the details described. It seems there may be confusion with a similarly named brand, “Aevara.”

We completely understand how frustrating this situation must be and would recommend contacting the correct retailer or your payment provider to resolve this quickly.

If you believe this review was left in error, we would really appreciate it if you could update or remove it.

Rated 1 out of 5 stars

Scam

I paid 175€ for a swimsuit, which I still haven't received after 3 months. I wanted to contact the company: the email bounces, the website is not online anymore.

November 14, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

“I bought a swimsuit

“I bought a swimsuit, but it didn’t fit and couldn’t be exchanged. I feel it’s such a waste. As a customer, I hope businesses don’t just focus on making money but also consider customers’ needs. I really hope they improve their return and exchange policy in the future to provide a better shopping experience!”

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Order cancelled and no refund!

I ordered a dress with Evarae during the Black Friday sale. Just over a week later they cancelled my order and now 10 days later I still have not received a refund or any further communication/ responses. No one gets back to you. Absolutely unacceptable. I would stay well clear if you are considering buying from them.

December 6, 2024
Unprompted review
Rated 3 out of 5 stars

Slow return and poor communication

It took this company 2 weeks to process my return. I had to chase and chase. The customer care team has no contact number so it had to be done via email - very frustrating! The refund has finally been issued but is still pending in my PayPal so in total it will be three weeks from the date of returning the item to receiving my money back which is totally unacceptable in this day and age. I would be reluctant to order from here again.

June 14, 2024
Unprompted review
Evarae logo

Reply from Evarae

Dear Olivia, Thank you for your email. During extreme high season, or sale, as mentioned in the 'terms and conditions', returns can take 5-14 days to process. Your return was actioned within the time frame advertised. You paid through Paypal e-check which unfortunately takes longer than a normal Paypal transaction return, this is not within our control.

We are sorry you were not happy with the experience, as a company we strive to provide excellent customer service, we as a gesture of good will offered you a discount on a future order.

Best Wishes Customer Care

Advertisement
Rated 5 out of 5 stars

The most divine iconic swimwear brand

The most divine iconic swimwear brand. Thank you Evarae for making me feel and look gorgeous. The quality and signature pieces are refined and so elegant I can’t get enough!!! Obsessed!!!!

Ps great delivery on time just before my holiday, can’t wait for the new season collection!

April 18, 2024
Unprompted review
Evarae logo

Reply from Evarae

Dear Hana,

Thank you for your lovely review of our brand. We can't wait to see you on your travels wearing EVARAE.

Best Wishes,

Customer Care

Rated 5 out of 5 stars

Beautiful swimsuit

Beautiful swimsuit. Fits like a dream. Quick delivery too. Thank you.

April 19, 2024
Unprompted review
Evarae logo

Reply from Evarae

Dear Carina,

Thank you for your positive review and we look forward to sending you more EVARAE in the future. Best Wishes Customer Care

Rated 1 out of 5 stars

Be really careful

Be really careful, not made clear on purchase that sale items can’t be returned and I am now stuck with an expensive dress that doesn’t suit me. Really not ok and not something you expect from companies now. Very frustrating!

August 31, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Appaling returns policy

Appalling returns policy. Have ordered two items which are completely useless to me as they don't provide returns for items on sale. Check their returns policy before you buy.

August 2, 2023
Unprompted review
Evarae logo

Reply from Evarae

Please always check the returns policy for markdowns above 50% off, which is a 'clearance sale'. The terms of sale are advertised clearly on the product page, check-out cart, shipping options, and entire purchase journey that 'final sale' items can't be returned.

Rated 5 out of 5 stars

Gorgeous!

Gorgeous! Always such a pleasant shopping experience at EVARAE and the fit of my new swimsuit and kimono are my favourite yet, they are crafted from such luxurious fabrics as well as being sustainable! I would highly recommend to anyone looking to treat themselves and feel amazing on their next getaway. Thank you

April 27, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant website

Brilliant website , easy payment model, quick delivery .
Evarae designs are always chic to wear and of the highest quality .
Many designs can be worn from beach to casual summer evening looks .
For me , they feel unique and always elegant . I love my purchases !

March 18, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look