eventyrsport.dk Reviews 

54,638
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great experience. One of the products was a size to big. On their website i could see which stores had the size i needed so i just went in unannounced an got the size i wanted and it was a seamless ex... See more

Rated 5 out of 5 stars

God stil at i fremsender returlabel før varen ankommer - så er den klar- hvis det er en vare der skal retur.

Rated 5 out of 5 stars

I recently bought a pair of hiking trousers from Eventyrsport.dk, and everything went perfectly. The shopping process was simple and straightforward, and my order arrived much faster than expected. I’... See more

Rated 5 out of 5 stars

Very Satisified, Excellent Ranges of Products and Excellent Service. Eventyrsport are a Pleasure to deal with, both on line and with your staff in-store in Hillerod. Very helpful and pleasant . Be... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store
  5. Running Store
  6. Shoe Store

About eventyrsport.dk

Written by the company

  • Fri fragt i Danmark ved køb over kr. 399 med GLS

  • Hurtig levering

  • Prisgaranti

  • Personlig kundeservice på tlf.: 78 78 90 20

  • Gratis returfragt

Eventyrsport kundeservice

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

55K reviews

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4.9

All reviews

(54,638)

3,666 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you for setting such a high standard!

I am beyond delighted with my experience shopping with Eventyrsport! From start to finish, everything was seamless and exceeded my expectations. The sports jumpsuit I ordered arrived incredibly quickly and was delivered to the exact location I had specified without any issues. It’s rare to find such precision and efficiency in delivery services these days, and I deeply appreciate it.

As for the product itself, I couldn’t be happier. The jumpsuit has already been put to the test, and its performance has been nothing short of exceptional. The quality is outstanding, and it feels like it was designed with care and attention to every little detail. It has truly become one of my favorite pieces for outdoor activities, as it offers both comfort and durability, even in challenging conditions.

What stood out to me even more was how effortless and pleasant the entire shopping process was. It’s clear that Eventyrsport genuinely cares about their customers and ensures that every step of the experience reflects their commitment to excellence.

I will most certainly return for future purchases, and I’ll gladly recommend Eventyrsport to friends and family. It’s so refreshing to encounter a company that combines quality products, efficient service, and a truly customer-focused approach. Thank you for setting such a high standard!

November 22, 2024
Unprompted review
Rated 2 out of 5 stars

Rating før ordre sendt

I får ikke point for at bede om ratings, før ordren er sendt. Venter stadig på at høre, at den er afsendt.

December 17, 2024
eventyrsport.dk logo

Reply from eventyrsport.dk

Hej Jonas,

Tak for at tage dig tid til at skrive en anmeldelse på Trustpilot. Jeg er lidt usikker på baggrunden for din anmeldelse, da jeg ikke kan se, at vi har haft nogen mailkorrespondance med dig i forbindelse med denne ordre. Har du mulighed for at uddybe, hvad der ligger bag din anmeldelse? Du er også velkommen til at kontakte vores kundeservice på kundeservice@eventyrsport.dk eller ringe til os på 78789020.

Venlig hilsen
Jesper Nielsen
Teamleder, Eventyrsport Kundeservice

Rated 3 out of 5 stars

I was excited to order a backpack but…

I was excited to order a backpack but unfortunately the item arrived with minor defect. Customer service was courteous and offered a return but the inconvenience has made me hesitant to shop here again

November 22, 2024
Unprompted review
eventyrsport.dk logo

Reply from eventyrsport.dk

Hi Thallon

Thank you for your feedback. I’m sorry to hear that the backpack you received had a defect. We strive to ensure all products meet high-quality standards. Unfortunately, there may occasionally be production errors on products, which of course must be fixed immediately so that we can provide feedback to our suppliers.

I’m glad to hear our customer service team was able to assist you with a return, but I understand how this experience may have caused frustration. Your feedback is invaluable, and we’ll use it to improve our quality control processes to prevent similar issues in the future.

I hope we’ll have the opportunity to provide you with a better experience in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Best regards,
Jesper Nielsen
Team Leader, Eventyrsport Customer Service

Rated 3 out of 5 stars

Nice selection and staff

Nice selection and staff, but one star for one simple reason: the label prices and actual prices do not match! I abhor this type of scam and will never shop here again and will warn others not to do so either. It can be a simple mistake but then my wife noticed the 300 dkk discrepancy and notified the cashier, only to be told it was indeed a mistake and they can take it back. Although my wife was okay with it, I am not as nice as her I guess.
This is not acceptable, you cannot simply put a lower price "by mistake" (funny how every time this mistake happens the price is lower than it should be and never higher), and then say "oops well you didn't fall for it so you can take it or leave it", you have to give the money back, otherwise you are just scamming people by showing lower prices. It is your responsibility to either make sure the prices are always 100% correct or that your staff is trained in following the given price tag. I have observed similar things before albeit in other shops and will not stand for this again. I will also be reporting this to Forbrugerombudsmanden.

Edit: I am taking this review to a 3-star from 1-star in the hopes that management will pay actual attention to this and correct their mistakes.

November 30, 2024
Unprompted review
eventyrsport.dk logo

Reply from eventyrsport.dk

Hi,

Thank you for your feedback. I am truly sorry to hear about your experience and the frustration it has caused. Pricing errors, whether intentional or not, are unacceptable, and we take your feedback very seriously.

We strive to ensure that all displayed prices are accurate and match our system, and it is absolutely our responsibility to prevent such discrepancies. I completely understand how disappointing it must have been when the issue was not resolved to your satisfaction at checkout.

I will personally follow up with the store team to address this situation and ensure that all staff are equipped to handle pricing discrepancies in a way that prioritizes our customers. Your feedback will help us improve our processes and prevent similar occurrences in the future.

If you’d like to provide further details or discuss this matter directly, please don’t hesitate to contact our customer service team at kundeservice@eventyrsport.dk or +45 78 78 90 20. You can ask for me, Jesper, as I would like to learn more about which store you visited and the product in question to assist further.

Once again, I deeply regret the inconvenience this has caused, and I thank you for bringing it to our attention.

Best regards,
Jesper Nielsen
Eventyrsport Customer Service team leader

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