EVERCROSS 

Their advertisment is on point, the bikes are great and the price is affordable. I usually don't do reviews but this one deserves its 5 stars. I hope i could help you guys!

I ordered a bike. Delivery was fast. Easy to use. Delivery was fast. Smooth to handle. Quality is good. Easy and worthy.

Everything was fine.

Great service. Really pleased with the service!

(I have edited my answer bellow)
I bought this bike. There were no proper instructions on how to assemble it, especially no guide on how to mount the front wheel. There were also no details about which parts were included. I emailed them several times and tried their chat, but got no response. Avoid this company.
Finally the company asnwered and give me a proper video to resolve the issue.

Avoid this company. The customer service is basically nonexistent.

I contacted Evercross support regarding my EK30 bike and provided all the information they requested, including my order number through Decathlon Spain. After that, I followed up multiple times over more than two weeks and received absolutely no response.

I also tried emailing all their customer service addresses with no reply whatsoever.

Being ignored as a customer after doing everything they ask is unacceptable. If you have any issue or question after purchase, don’t expect help.

Very disappointing experience. I would not recommend Evercross.

I bought a walking treadmill mill from this company operated by a small remote . Remote dies not work after 5 uses I contact company many times via email asking for this small remote to work treadmill.. no response back at all . Stuck now with treadmill that I cannot turn on

The product description same as picture and fast shipping, great experience!

I enjoy online shopping, It's very convenient. However, some platforms delivery very quickly, while others would be more attractive to users if they could deliver even faster.

My experience with Evercross was definitely positive, especially regarding the website's ease of use, which allowed me to find and purchase the necessary spare parts without any trouble. The shipping was fast and efficient, ensuring the products were delivered quickly so I could proceed with repairs immediately. I really appreciated the "how-to" video tutorials; they are extremely useful tools that guide you step-by-step through replacements, making maintenance clear and accessible. The quality of the components received seems great, and I am satisfied with the overall handling of the order.

It is very rare you come across a company as fantastic as this one! I ordered my son a motorbike and it was unfortunately out of stock. The company emailed me offering another model at no additional cost which I accepted. On the back of this email, I asked if the bike would arrive before my son’s birthday to which I received a prompt response that it was being shipped immediately. 2 days later I received the bike! The customer service has been exceptional. They kept me updated every step of the way and I can only thank the guys at evercross for making my sons only ask for his birthday happen!

Bought 2 bikes for grandkids both delivered separately and 1 came in 2days and the other 5days ,both easy to assemble and look cool .i hope they will last a long time but we will see.i wish EV07 also had a restricted speed control as I think 12.5mph maybe a tad to quick for a 4yr old and would like to see a start speed of around 6mph .the EV12M PRO as three speeds form 5mph 7:5mph and 15:5mph .I bought directly from ever cross and got great discount using there buy 2 bikes promotion and then the black Friday discount code too 👌🏽👌🏽

It took them over 2 months to get the part they said I needed and when I installed it the scooter still does not work it has no power except the power switch has a very dim light that comes on but nothing else works! The lights, horn, blinker the power nothing comes on!! It is crazy I been dealing with the problem for over 2 months and the scooter is only 2 years old. I have another one of these exact scooters and have had numerous problems with it also. I am very upset that these scooters do not work and would like to know what type of solution you have for me to get the one I have to work!! I do not want to keep spending money and hope it starts to work plus with them only being 2 years old why should I? Please respond with your best solution. Thank you, Lowell Witker

I'm thrilled, everything worked perfectly. My questions were also answered very promptly. The products are great and fairly priced.

I bought a Scooter for me and one for my son. We are super Happy! Great product and Service!

everything was the same as the description, totally happy

Everything went very smoothly and we was very much intact. Thank you ever cross for participating in giving me a part that I have been waiting for for a long time. Thank you very much evercross and Walmart

Ordered 7th November, stated 2 day dispatch , no updates from seller or shop tracking app , live chat doesn't work, won't respond to email, Facebook or Instagram messages .

Worst customer service and product. I assume faulty alloy caused the shaft/neck of this scooter to completely break. This could have resulted in serious injury and the company has not responded to multiple email attempts with photos included. Do NOT buy and Evercross product!