They helped me get a cita previa de extranjeros, although their service was begrudging
They helped me get a cita previa de extranjeros to get my NIE as a citizen of EU. I paid the price that everybody at the market proposes, which isn't exactly low, but they kind of have a monopoly because there is only one other attorney that does it for a price that is 3.5 times higher than theirs and the other ones suck. Nevertheless, they suck too. I got the cita previa 13 days after I was done with all the documents that were required, and gathering the documents took me 2-3 weeks. I got the cita previa 8 days after the day they got it. I'm not satisfied because they weren't clear enough about some of the missing documents and without the help of my friends that went through the same process I might have had a hard time. Also talking to them is not exactly easy because they use a very hard Spanish vocabulary and they put a lot of resistance, they were uncooperative giving me the information I needed from them and I paid for. To summary, the result is a success, but the process was unnecessarily hard.
Reply from everestabogados.com
Hi Kamil, thank you for sharing your feedback. We are glad to hear that, despite the complexity of the process, the result was a success and you were able to obtain your NIE with a much more competitive fee than other firms in the market.
We have taken note of your comments regarding the technical language and communication. We understand that Spanish bureaucracy can be confusing, and our goal is to simplify it for our clients. We apologize if the legal terminology made the process difficult; we are working to make our explanations more direct and accessible to everyone.
We appreciate your patience with the administration's timelines and for valuing the effectiveness of our work. Best regards,
The Management