Evike.com Reviews 

8,236
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often arrive in great condition and meet expectations. Many also highlight the fast shipping and solid packaging, ensuring that orders are delivered quickly and well-protected. The customer service is often described as helpful, courteous, and responsive, with staff assisting with questions and resolving issues effectively. However, some customers also noted issues with order fulfillment, including missing items or products that did not match descriptions, and occasional problems with delivery times. A few other people also felt that customer service response times could be slow, and some experienced difficulties with technical support or returns.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the quality, selection, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising fast shipping times... See more

Order

Customers consistently note ambiguous experiences with order fulfillment. Many reviewers express... See more

Quality

Consumers find quality to be positive, with many items arriving in great condition and working as described.... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the helpfulness, patience, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would order a lot MORE, freely, if the return/exchange policy were a bit less "heavy" for me. I would love to see a better return/exchange method in place. I know Evike.com will have a very good... See more

Rated 4 out of 5 stars

I would say that my experience was good but not exceptional. The package was not delivered on time, but after calling support and clearing up the issue with delivery driver not knowing where to delive... See more

Rated 5 out of 5 stars

The airsoft gun I bought came with a broken iron sight right out of the box. After exchanging a few emails back and forth with the customer support team they sent me out a brand new one that’s way bet... See more

Rated 5 out of 5 stars

I bought an ak-105 from them and the gun is great. Although unfortunately I bought the wrong bbs and the wrong battery for it since i'm new to owning my own airsoft guns. The customer support guy I ta... See more


Company details

  1. Hobby Store

Information provided by various external sources

Offering our customers the perfect experience is our never-ending goal. To achieve our vision, we vow to become the most successful and most respected business in America. We have become the leader in the industry because of our hard work, dedication to our customers, thirst for perfection, integrity, vision, and willingness to invest back into the industry. For over a decade, Evike.com Inc. has been the world's most trusted, leading distributor, innovator, and developer of Airsoft training equipment. We are also the exclusive representation, service center, and maker of many of the premier Airsoft brands in the sporting, training and commercial markets. At our core, our passion for quality, innovation, safety, and a personal touch in customer support make us second to none. Our international array of strategic partners span the globe in countries such as the U.S., Hong Kong, China, Taiwan, Japan, Europe, Canada and South America. In the U.S., we are proud to have the largest staff, high-end Airsoft distribution network, warehouse, Airsoft convention, and showroom in the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(8,236)

208 reviews in the last 12 months

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Rated 5 out of 5 stars

Love this company

I’ve been doing business with Evike.com for a few years. I’ve had to do some exchanging from time to time but not a big deal. They are here to help. They answered all questions every time and were friendly and professional, helpful and knowledgeable. I highly recommend them.

August 17, 2025
Unprompted review
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Rated 3 out of 5 stars

Well

Well, I was lost in trying to procure accessories for the device I purchased. Too many of the bundles I was interested in were no longer available. I would love to see an option where if you select a platform ( weapon) it makes some recomendations based on other purchases for scopes handles and other accesories that are avaialble. While I realize that might not fit everyone's needs, I think for someone new to this hobby/sport, it would have been beneficial.

August 17, 2025
Unprompted review
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Rated 2 out of 5 stars

The order arrived as planned but the…

The order arrived as planned but the gun broke on the first use. Unfortunately we did not save packaging and were unable to return. We have bought other products from Evike in the past and not had an issue so hopefully this was just a 1 time event.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great gun!

Shipping was fast, and the gun Is great, my friend convinced me to get it so we could be boys and shoot each other HAHA!

August 4, 2025
Unprompted review
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Rated 4 out of 5 stars

Overall everything things were okay

Overall everything went pretty swell, no major problems. However, one of the 1911 magazines I got was of slighlty poorer quality. The magazine would not gravity drop out and it would not feed rounds into the airsoft 1911 well.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Shipping and payment issue

Payment is stupid I lost out on a box of awesomeness at drop because I used a debit card that doesn't make any sense and 100 dollars for good shipping is insanity evike might have good selection but the shipping time and prices are just outrageous that and the whole payment issue is so tedious and annoying this is the second time I was there the second it dropped and placed a order even got a order pending just for it to not go through that's stupid at that point

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Everything that I ordered came at the…

Everything that I ordered came at the right time and everything I have orders off this website has not been broken or has not worked t there for this is an amazing website to use if your trying to get into airsoft or if your into airsoft already

July 23, 2025
Unprompted review

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