I had Evolution Windows installed to the rear of my property last year ( I have sash windows to the front ) and cannot understand the negative reviews here. After researching all windows in the double... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Since Evolution have come back everything has improved a lot from the processing to the delivery to the quality of the product. They have certainly made sure that they are back at the top of their gam... See more
Company replied
Had some windows fitted to the back of the house. The windows are ok, but the astragal bars fitted to the windows allow water and debris to build up as the tape holding them isn't the same depth as th... See more
Massively overpriced. Profiles are a bit clumsy in places and some design details need improving, such as ill-fitting rubber seals. The lower framing can attract condensation and the surrounding loca... See more
Company details
Written by the company
We blend specialist knowledge with the finest materials and craftsmanship to realise the ultimate next generation bespoke timber and wood effect uPVC windows and doors
Contact info
Eldon Way, SG18 8NH, Biggleswade, United Kingdom
- 01767 310980
- enquiries@evolutionwindows.com
- www.evolutionwindows.com
Refusal to engage with quality issues
I had windows installed some 6 weeks ago with my installer reporting quality issues to Evolution on the day they were installed. Despite being chased several times for a response there has been total silence / refusal to engage by Evolution.
I think the ratings on TP and this review should tell you all you need to know about their quality and attitude to customer service.
July 14, 2021
Unprompted review
Advertisement
Poorly made and over priced
Poorly made and over priced, doors don't shut leak water in, drafty windows even threw the none opening part, and have had 3 door mechanism fail, so disappointed, avoid
October 21, 2020
Unprompted review
Happy with the door but....
Happy with the door but....
Cannot any response about getting it adjusted after the recommended supplier they gave us went bump! Door is catching and getting damaged, three times I have tried to get this resolved to no avail :(
July 20, 2020
Unprompted review
Massively overpriced
Massively overpriced. Profiles are a bit clumsy in places and some design details need improving, such as ill-fitting rubber seals. The lower framing can attract condensation and the surrounding local sealant quickly starts going black and looks untidy, the same can be said of the large aluminium extrusion along the bottom of the door frame which did not really look great from day 1 but it attracts a lot of condensation in cold weather, I assume this is due to a poor thermal break between the inside and the exterior. We opted for uprated door handles but we did not realise they have no protection and become instantly scruffy after rain and are difficult to clean without affecting the white plastic grained surround, which in itself is then difficult to clean. The handle of one door only just clears the static door jamb with about one millimetre of clearance, I hope it does not become more slack with wear. They look pretty initially but I am not sure they will stand the test of time and I probably would not do it again.
February 7, 2020
Unprompted review
Not recommended
Very poorly made, i would not recommend. They do not look very nice and also do not perform as stated, I’ve had leaks through 2 of the 6 windows installed and the doors won’t close properly to lock. No aftercare support and according to receptionist they are up for sale so not dealing with any previous issues.
March 25, 2019
Unprompted review
Advertisement
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.