The installation of my solar panels were due on the 16th July. The day before, the scaffolders arrived at 8am and while they were erecting the scaffolding, Joe and Josh arrived to install the in... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Straight from the first visit evolve were extremely helpful and informative. Everyone we dealt with was effective and efficient. We had Joe come fit our fan and trickle vents, Shane and Mike install o... See more
Company replied
We were very impressed with George. He called ahead and arrived when we expected him. Once here he explained what he had to do any why. George was a polite and courteous young man. He appeared to make... See more
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Rhys visited my property today to carry out a survey for upcoming works. From the get go he explained everything that he was going to do. Rhys was really clear with details and instructions for upcomi... See more
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Company details
Written by the company
Evolve Home Energy Solutions was founded in 2015 by Paul Simpson and Gary Randle who have 50 years combined experience in the energy efficiency sector. Evolve was created because they wanted to bring a new approach to energy efficiency based on quality, customer service and innovation.
Contact info
Wyastone Business Park, NP25 3SR, Monmouth, United Kingdom
- info@evolvehes.co.uk
- www.evolvehes.co.uk
4.8
Excellent
613 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
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Rhys was very friendly and called the…
Rhys was very friendly and called the evening before to confirm a time. Arrived on time and was very polite
May 13, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you so much for your kind review. We’re really pleased to hear that Rhys made a great impression — from confirming the appointment the evening before to arriving on time and being polite throughout. We’ll be sure to pass your feedback on to him. It means a lot to our team.
If there’s anything else we can help with in the future, we’re always here to support you.
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Rhys was totally professional and…
Rhys was totally professional and polite from start to finish. he explained everything very well throughout the survey.
May 11, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for taking the time to share your feedback.
We’re delighted to hear that you had a positive experience with Rhys. Providing a professional, polite, and informative service is something we take great pride in, so it’s fantastic to know that Rhys delivered this throughout your survey.
We will be sure to pass your kind comments on to him — recognition like this means a great deal to the team.
Thank you again for your feedback
Kind regards,
Evolve Home Energy Solutions
Rhys was fantastic
Rhys was fantastic. He communicated at every step. Very happy with my interactions with this company and Rhys!
April 28, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for sharing your feedback.
We’re delighted to hear that Rhys provided such a fantastic experience and kept you informed at every step. Clear communication and great service are very important to us, and it’s wonderful to know Rhys delivered exactly that.
We’ll be sure to pass along your kind words to him. Thank you for choosing our company—we truly appreciate your support.
A good experience
The booking process was quick and efficient. The greeting was friendly, and I felt that my interaction was valued. A very positive experience.
April 28, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you found the booking process quick and efficient and that you felt welcomed and valued throughout your interaction with us. Providing a positive and friendly experience is very important to our team, so it’s great to know we met that expectation.
Thank you again for your kind comments—we look forward to assisting you again in the future.
Kind regards,
Jareth
First class service from the whole team…
First class service from the whole team from start to finish, Jason got the ball rolling then Dan completed a survey, the scaffold went up and then the installation team polished off a fabulous job. Couldn’t be happier with the result. Would strongly recommend this team.
Andy Bristol
April 24, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Hi Andy,
Thank you very much for taking the time to share such positive feedback. We’re delighted to hear that you were happy with the service from start to finish and that the whole process ran smoothly for you.
It’s great to know that Jason, Dan, the scaffolding team, and the installation team all played their part in delivering a result you’re pleased with. I’ll be sure to pass your comments on to everyone involved—they’ll really appreciate it.
Thank you again for your recommendation and for choosing us. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
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RHYS was very helpful and friendly
RHYS was very helpful and friendly
April 21, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for taking the time to share your feedback. We’re delighted to hear that Rhys provided such a helpful and friendly experience, we’ll be sure to pass your kind words on to Rhys. Many Thanks
Rhys was amazing he was very…
Rhys was amazing he was very professional and explained everything to me. Very informative .
Highly recommend.
April 17, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for taking the time to share your feedback. We’re delighted to hear that Rhys provided such a professional and informative experience, taking the time to explain everything clearly. Your recommendation truly means a lot to us, and we’ll be sure to pass your kind words on to Rhys. Many Thanks
Very quick and professional response to…
Very quick and professional response to my enquiry.
April 8, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you so much for taking the time to share your feedback! We’re really pleased to hear that the response was very quick to your enquiry
Thanks again for your review! If you need anything further, we’re always here to help.
Rhyce checked out our loft insulation…
Rhyce checked out our loft insulation on behalf of the housing association. He was polite and informative and shared his findings with us. Rhys also shared the next steps with us. All in all a positive experience - thank you Rhys!!
April 2, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you so much for taking the time to share your feedback! We’re really pleased to hear that Rhys provided a polite, informative visit and clearly explained his findings and the next steps.
We’ll make sure your kind words are passed on to him — he’ll be delighted to know he made a positive impact.
Thanks again for your review! If you need anything further, we’re always here to help.
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Very friendly and well done on job
March 26, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Hi Victoria,
Thank you so much for your kind feedback! I’m really glad to hear that you found the service friendly and that the job was completed to a high standard. It was a pleasure supporting you, and I’m delighted you had a positive experience with Evolve Home Energy Solutions.
If you ever need anything further or have any questions, please feel free to get in touch — We always happy to help.
Best wishes,
Jareth
Evolve Home Energy Solutions
George was helpful and informed me well
March 23, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for your amazing review We’re delighted to hear of the positive experience you had with George, We will feed your feedback to him. Thank you again for taking the time to recognise his hard work!
Joe Josh & Theo Battery and electric
Joe Josh & Theo, were all great. They kept the mess to a minimum and cleaned up after themselves. They show me all of the work that has been done and made sure I was happy. And at the end gave me a link so I can keep a check on what is being generated and how the battery works and also the fuse box. They were extremely polite and made me feel comfortable about all that was happening.
March 19, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you so much for your wonderful feedback! We’re thrilled to hear that Joe, Josh, and Theo took great care of your home, kept everything tidy, and made sure you felt informed and comfortable throughout the entire process.
It’s fantastic that they walked you through the completed work and helped you get set up with the link to monitor your system and understand how everything operates. Thank you again for taking the time to feed this back to us!
Simon & Ryan. Evolve home energy
Both Simon & Ryan were polite and friendly. IT was a shame that when they arrived they had to wait for the scaffolding team to come and finish putting scaffold up. While they waited they explained what would happen when they start work and how they would work. It was just a shame they couldn't finish the work as the scaffolders were running late. Simon and Ryan done the panels on front of house but couldn't do the back panels as scaffolders are still working on back of house. But Simon and Ryan explained that they would probably be back on Friday to finish the work. I am extremely happy with there work and there friendliness and would recommend these guy's to anyone
March 18, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for your amazing review and recommendation!
We’re delighted to hear of the positive experience you had. Your kind words about Simon and Ryan will be shared with everyone involved.
We are very sorry for the scaffold issue and we will feed that back
Thank you again for taking the time to recognise us!
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Evolve
George came today to do an energy survey on my house he was lovely plenty of information 🙂
March 17, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for your amazing review We’re delighted to hear of the positive experience you had with George, We will feed your feedback to him. Thank you again for taking the time to recognise his hard work!
Evolve Solar Panels…
Evolve fitted a solar panel package for me this month. My house is terraced and quite old, so it wasn't an easy job as the battery could not be put on the front. Joe and Josh worked non-stop for ten hours to make sure that everything was well done and tidied everything up before they left. I'm most impressed with the conscientious boys - they are a credit to the company.
March 9, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for your amazing review and recommendation!
We’re delighted to hear of the positive experience you had. Your kind words about Joe and Josh and the feedback will be shared with everyone involved.
Thank you again for taking the time to recognise their hard work!
I honestly cannot recommend Evolve Home…
I honestly cannot recommend Evolve Home Energy Solutions enough.
From start to finish the whole process was brilliant. The team helped me obtain a grant which covered the cost of my installation, meaning I was able to have solar panels and a battery system installed at my home. The support throughout the process made everything really straightforward and stress free.
On the day of installation the team arrived nice and early and got straight to work. The roofers, Shaun and John, were fantastic and clearly very experienced. The electrical team, Tom (electrician) and Luke (electrician’s mate), were equally brilliant. They were polite, friendly, and incredibly helpful throughout the whole installation.
They were all very knowledgeable about what they were doing and took the time to answer any questions I had. They also kept everything really tidy, which I really appreciated.
The system looks great on the house and I’m so happy knowing I’ll now be saving money on my energy bills.
If you’re thinking about upgrading your home with solar, I would absolutely recommend contacting Evolve Home Energy Solutions.
Thank you again to the whole team.
Lucy Jones
March 6, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for your amazing review and recommendation!
We’re delighted to hear of the positive experience you had and that the improvements have made such a difference to your home. Your kind words about Shaun, John, Tom and Luke will be shared with everyone involved.
Thank you again for taking the time to recognise the whole team!
Great info
Callum spent time reviewing my current insulation. He offered some very useful information, explained things clearly for me. Hopefully getting sorted soon. Thank you
February 26, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for your great review!
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Bailey was great
Bailey came to do a home visit at my property for cavity wall insulation.
He talked me through the process and explained the key parts of having adequate ventilation and after checking the cavities, he informed me that they were actually already insulated with grey bead but as a new home buyer we couldn't tell due to the new rendering.
Thank you for your time and effort Bailey, outstanding and would recommend Evolve!
A reliable company with reliable staff and the whole process was easy from start to finish.
February 6, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for your great review!
Callum came out to my property on a…
Callum came out to my property on a saturday and was fantatsic. He was professional and polite and walked me though everything step by step. Just want to say what a fantastic asset to the company.
Aimee
February 28, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for your great review!
Would 100% recommend Callum he come out…
Would 100% recommend Callum he come out gave us some great advice and a very reasonable quote lovely fella
February 2, 2026
Unprompted review
Reply from Evolve Home Energy Solutions
Thank you for your great review!
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