Company shipped my planner quickly! I live in California and they shipped it via DHL Express. The planner was well packaged and came exactly as described. No damage inflicted during shipping route and... See more
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Review summary
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I bought some pens and they arrived as the date was specified to Mexico. The support team reach out immediately to request some information needed for the shipment due to country requirements and co... See more
A first class experience fom start to finish. The whole process was very easy to follow & could not have been more impressed by the communication and delivery speed. Pricing was also very interesting... See more
I have been treated excellently by the team, with great communication and patience on their part! I got my grail pen finally from them, probably the last one available on the open market! I reco... See more
Company details
Written by the company
Exclusive Pen is an international online store with luxury writing instruments and lifestyle accessories. We are the authorised retailer of brands such as S.T. Dupont, Montegrappa, Parker and others. In our shop you can buy luxury pens, lighters, leather organisers and many other extraordinary gifts. We ship the products worldwide so wherever you are located, we got you covered.
Contact info
Racianska 11, 83102, Bratislava, Slovakia
- +421 948 592 582
- sales@exclusivepen.eu
- www.exclusivepen.eu
4.5
Excellent
370 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Need a gift , buy from them
Maurizio and Nadia respond in short period after purchase with all information regarding shippment.
I'm still awaitng for pens,and I'm so happy with no doubt in their work.
March 21, 2025
Montegrappa Extra Otto Malachite
Andrej & the team at ExclusivePen were fantastic in their communications when I was inquiring about this pen. After making the purchase they were very quick on order execution and I received the package in perfect order and everything was as expected. Thank you!
March 19, 2025
Everything nice
Packaging was great, products great only delivery time is quite big but I guess it's normal in between countries. It was the only shop I could find some filofax products i couldn't find even in the company's country site, so i was happy to have found them. At first i had an issue with the site when i searched for a product and it showed prices in different currency and only when i opened the page i could see euro price. Everything was great overall.
March 11, 2025
ExclusivePen.eu had this particular…
ExclusivePen.eu had this particular Montblanc pen that was hard to find at a very great price. They also had the refills that are hard to get in stock. I place the order through their website that is clean and easy to navigate. The check out was effortless. It gave me an estimate time of 24 of March but I receive it today 17 of March. The pen is beautiful with complete set and the refills was the correct ones. The speed and response of the customer services are worth continuing being a frequent customer. Their selection of pens from different brands is worth checking out. I will continue to shop with them.
March 17, 2025
Unprompted review
excellent cooperation & shipping
January 21, 2025
Great wallet and well delivered!
March 7, 2025
Nearly perfect.
Careful communication and reliable transaction = 5 stars - except: bad quality of the biro (loose). Pitty.
February 7, 2025
Nice selection of products
Nice selection of products, but the delivery can be quite slow and package tracking sometimes has lapses
January 23, 2025
The delivery times were much later than…
The delivery times were much later than shown on the website. Although communication of the delay was proactive.... it is still too long between making the order and receiving the delivery
January 17, 2025
Reply from ExclusivePen.eu
Dear David. We appreciate your review. After checking I can see that your order has been delivered 4 days later as was stated on the website. I apologise for this delay. It was cause by a misunderstanding in our warehouse that usually does not happen. I still hope you will enjoy your products. Thank you. Exclusive Pen Team
I had very good experience
I had very good experience , products order arrived as planned and customer support was very friendly and supportive! Thanks!!
January 15, 2025
I have no comments
January 7, 2025
it will come do not worry
i tought that you will deliver it to my house at first so i was a little worried, but it came and thank you
December 17, 2024
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