Executive Travel Kent  Reviews 43

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This was the first time I came across this company, and what a lucky find it turned out to be! Debby was always easy to reach, which was actually the main reason I chose them over another compa... See more

Company replied

Rated 5 out of 5 stars

In recent years, Gary has driven me regularly between Kent and Somerset and is always reliable, efficient and reasonably priced. I have a disability and need some help which Gary understands and gi... See more

Company replied

Rated 5 out of 5 stars

My father and I had the pleasure of riding with Executive Travel Kent several times during our most recent trip to the UK. Gary was especially helpful and patient with our abundant luggage and provide... See more

Company replied

Rated 5 out of 5 stars

I booked with them as a surprise for my mum, having booked tickets to see her favourite artist live at Wembley and didnt want to drive. What a fantasic experience. Wonderful service from Debbie, an ea... See more

Company replied

Company details

  1. Airport Shuttle Service
  2. Air Taxi
  3. Airport
  4. Taxi Service
  5. Travel Aggregator

Written by the company

24 Hour Executive and Private Taxi Hire Transport to all major airports, ports, schools and pet travel including corporate contracts only using experienced professional and DBS checked drivers and luxury cars, always using the most competitive prices and always getting you to your destination on time….call us now for your free quote! We have excellent rated reviews by our customers we pride ourselves on great customer service and going above and beyond to ensure our customers have the best experience!


Contact info

4.8

Excellent

TrustScore 5 out of 5

43 reviews

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Rated 5 out of 5 stars

Last minute call for LHR trip

Excellent personal service from ETK. Very response and totally reliable. Very good customer service ethic with reminders, personalised options, driver contact details etc.
All round great experience.

March 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Above and Beyond Service

My father and I had the pleasure of riding with Executive Travel Kent several times during our most recent trip to the UK. Gary was especially helpful and patient with our abundant luggage and provided excellent conversation and information about the area on our rides through Kent and transfer to Kent - I would recommend this company to anyone needing car service to/from or within Kent!

April 6, 2026
Unprompted review
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Reply from Executive Travel Kent

Thank you Sam from your feedback! We’re so pleased we met with your expectations! :)

Rated 5 out of 5 stars

This was the first time I came across…

This was the first time I came across this company, and what a lucky find it turned out to be! Debby was always easy to reach, which was actually the main reason I chose them over another company. Gary’s service was equally outstanding — professional, reliable, and stress-free.

My friends were also impressed that they’ve already said they’ll be using them again in the future. Meanwhile, the taxi company our family members used ended up leaving them waiting at Heathrow for three hours, which really highlighted how great our experience was.

I’d been dealing with quite a few stressful situations before our holiday, so finding this company genuinely made the trip that little bit easier.

Thank you Executive Travel. 🙏

February 15, 2026
Unprompted review
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Reply from Executive Travel Kent

Thank you for your review it’s very much appreciated and we’re so glad we have met with your expectations and was able to give you a great experience :) thank you for being such great ETK customers we look forward to you travelling with us in the future!

Rated 5 out of 5 stars

The best service I have used

I cannot fault the service at all, it was perfect.

I was always kept informed, never had to chase for anything and the driver was a great chap.

I will be using them again.

October 21, 2025
Unprompted review
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Reply from Executive Travel Kent

Thank you Ralph for taking the time to leave ETK a review today, we’re really glad we met with your expectations! and we look forward to you travelling with us again in the future :)

Rated 5 out of 5 stars

Highly commend

Positive plus experience with Executive Kent Travel / airport transfer .The booking system is incredibly efficient (email reply at 10pm from Debby) ,the driver,Richard arrived at the requested time and the journey to Heathrow from Ashford was smooth and comfortable .
Highly commend !!

October 16, 2025
Unprompted review
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Reply from Executive Travel Kent

Hi Jane/James
Thank you for your lovely review! We’re really glad we exceeded your expectations ☺️ and we look forward to you travelling with us again in the future :)

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Rated 5 out of 5 stars

Was an outstanding service. will…

Was an outstanding service will definitely be booking executive travel kent for all my travels abroad.quality

April 23, 2025
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Reply from Executive Travel Kent

Thank you Andy for your kind review, we’re glad we’ve met with your expectations and we look forward to hearing from you again in the future :)

Rated 5 out of 5 stars

Executive Travel Kent Airport Transfer

Gary arrived to agreed time, notified of his arrival before hand. Professional service from start to finish. Comfortable, relaxed journey, friendly conversation during journey.
Notified of change of driver for return journey in advance. Richard greeted us with the same professional service.
I will use this service again.

March 9, 2025
Unprompted review
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Reply from Executive Travel Kent

Many Thanks Russell for taking the time to send us your review.. we’re very pleased we were able to provide you with a service that met your expectations and we look forward to you travelling with us again in the future! :)

Rated 5 out of 5 stars

Overall a very enjoyable and satisfying…

Overall a very enjoyable and satisfying experience. Comfortable and clean cars, friendly drivers and mainly communicated clearly and were early to pick me up for both legs of the journey. Will definitely be using Executive Travel Kent again!

November 12, 2024
Unprompted review
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Reply from Executive Travel Kent

Thank you for taking the time to share your feedback with us, we are pleased we fulfilled your expectations and we very much look forward to you travelling with us again in the future..

Rated 5 out of 5 stars

Amazing service

Used Executive Travel for our recent holiday. Amazing service beginning to end. I had booked a fair way ahead and I was contacted a few days before the trip by the amazingly efficient Debby confirming everything. On the day along came Gary, well what a great guy, lovely drive to Gatwick and a lovely easy conversation, return service just as good. Would highly recommend and personally will not be using any other company in the future and will be requesting Gary as our driver. Thank you guys for your impeccable service.

August 5, 2024
Unprompted review
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Reply from Executive Travel Kent

Thank you Alison for your kind review, so good to hear we delivered amazing service for you and we look forward to you joining us again in the future for another trip :) thank you for your custom...amazing customers!

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Rated 5 out of 5 stars

Outstanding, cannot recommend highly enough!

I was traveling from the US to Heathrow return and was lucky enough to find Executive Travel Kent online. Debby who organized the pick-up/drop-off was exceptional, great communication and incredibly helpful. Gary my driver was excellent. My flight landed at Heathrow over an hour early and he was there waiting! He was on top of flight schedules and road conditions and planned and communicated accordingly. I cannot recommend this company highly enough and will definitely use on all future trips to the UK.

June 29, 2024
Unprompted review
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Reply from Executive Travel Kent

Thank you Jacqueline for your review! We’re so glad we were able to deliver exceptional service for you thank you for being a great ETK customer and we look forward to travelling with us again :)

Rated 5 out of 5 stars

A Phenominal Company in EVERY WAY!

When making the booking with Debby I truly discovered an absolute GEM, nothing ever too much trouble, such warmth and empathy. She made what seemed impossible totally possible, effortlessly so! So refreshing in this day and age to find someone that actually gives a damn!!!!
Then we met the LEGEND himself, wonderful, immaculate and polished and we thought that was just true of the car! But no, with GARY, every attention to detail considered to ensure his clients have THE best, smoothest hassle free journey. Stop right now and give them a try you WON'T be disappointed . Thank you Gary you sure have high standards my family appreciated and your warmth and banter was 2nd to none! You left us all happy after one very long flight!

July 20, 2024
Unprompted review
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Reply from Executive Travel Kent

Thank you Claire so much for your review and kind words! We’re so pleased we were able to deliver you a great experience! We look forward to you travelling with us again :) such amazing ETK customers ❤️

Rated 5 out of 5 stars

Awesome car service

Gary was awesome and very prompt.The communication with Debby was very much appreciated. We would definitely use their service again when in England. If in need of car service trust Executive Travel Kent.

June 27, 2024
Unprompted review
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Reply from Executive Travel Kent

Thank you Hannah for your review and your kind words were so pleased that we gave you a great experience and we look forward to you travelling with us again :)

Rated 5 out of 5 stars

Reliable and Professional Service

I initially contacted Executive Travel Kent by email on a Sunday. I wasn't expecting a reply until the following day but Debby contacted me with a quote shortly afterwards, on the same day. I asked a few questions before booking and each one was answered fully and promptly. Our driver was Gary and he provided a truly excellent service. Due to a travel complication, I needed to amend our return journey (location, day and time) and this was no problem for either Debby or Gary. I highly recommend the company and would definitely use them again. Thank you very much.

March 17, 2024
Unprompted review
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Reply from Executive Travel Kent

Thank you Sarah for your kind review, we’re glad we have met your expectations 😊 thank you for being a great customer and we hope to hear from you again in the future.

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Rated 5 out of 5 stars

We have been using Gary’s services for…

We have been using Gary’s services for many years, he is always on time, arriving in a very comfortable, executive car. Gary is an exceptional driver so you always feel safe and at ease, it’s a great way to start your holiday and great knowing that your journey home after a long trip will be reliable and relaxing.

August 21, 2023
Unprompted review
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Reply from Executive Travel Kent

Hi Viv, Thank you for your feedback its great to hear Gary is providing you with exceptional service! thank you for your custom.

Rated 5 out of 5 stars

This is an exceptional company

This is an exceptional company. We came across them by accident and from the very first contact with Debby, we knew that we were going to have a great experience through our request for transport to Stanstead airport and back. Debby efficiently managed our booking with a great deal of customer care and it was a pleasure to travel with Gary. What lovely people and what a great service!

October 29, 2023
Unprompted review
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Reply from Executive Travel Kent

Thank you Fran for your kind review...so great to hear we delivered you a great experience! exceptional is what we strive to be so its great feedback for us all as a company... thank you too for being a great ETK customer and we look forward to hopefully seeing you again in the future :)

Rated 5 out of 5 stars

Excellent Service

The driver (Gary) was exceptional, he kept engaged throughout the journey. Very professional, punctual, and the perfume he was using was top quality. Couldn't have an asked for a better service.

October 13, 2023
Unprompted review
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Reply from Executive Travel Kent

Thank you for your valued feedback,were glad we delivered a great service for you...thank you for being a great customer too!

Rated 5 out of 5 stars

On time, excellent service, comfortable executive cars

Finally a chauffeur business that actually delivers!. I was feb up with
Local taxi firms that don’t turn up on time, didn’t know the correct route and had filthy cars.

We were picked up for our flight from Gatwick by Gary in a nice clean air conditioned Merc and it was an absolute breeze, extremely professional.

Return pick up was even easier, Gary was waiting for us in the airport and helped with our luggage back to the car.

Both pick ups were on time and we were kept up to date via txt message.

Debby even personally dropped off my mobile when I left it in the car.

Superb service - I will definitely use again.

September 16, 2023
Unprompted review
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Reply from Executive Travel Kent

Thank you for your review! were very pleased we have restored your confidence in travel by using our service and we met all of your expectations, we look forward to hearing from you again :)

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Rated 5 out of 5 stars

Excellent airport transfer

We booked with Executive Travel Kent for our early morning journey home from Heathrow to Maidstone. The communication from them was excellent throughout and Gary, who collected us, was very friendly, chatty and helpful. The car was clean and comfortable and we had a good journey home. Would definitely use again!

July 30, 2023
Unprompted review
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Reply from Executive Travel Kent

Thank you Kirsty for your feedback its much appreciated were glad we provided you with an excellent service :)and really pleased you will be a returning customer of ETK!

Rated 5 out of 5 stars

Quite Simply The Best

In recent years, Gary has driven me regularly between Kent and Somerset and is always reliable, efficient and reasonably priced.
I have a disability and need some help which Gary understands and gives without any fuss.
He has also driven me to St Thomas' in London and has made it stress free for me by finding a wheelchair and pushing me up what seems like endless corridors. He is a very caring man and great company too. Maureen Jones

July 25, 2023
Unprompted review
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Reply from Executive Travel Kent

Thank you for your review its much appreciated Maureen

Rated 5 out of 5 stars

The best and easiest way to travel to airports

They are very professional organisation and gave us exactly what we required on a return trip from Ashford to LHR.
From the moment I first spoke to Debby she gave me confidence that we would get what we wanted.
Then meeting Gary our driver made the whole experience just great especially when we arrived back at LHR 7 hours delayed from Toronto to find him waiting in the terminal then taking us and our luggage to the car.

June 2, 2023
Unprompted review
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Reply from Executive Travel Kent

Thank you Peter for your review, we’re really pleased we gave you a great all round experience! and thank you for being such a great ETK customer too!

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