EXER Rent A Car Reviews 

My son had 900 euro fee deducted from his debit account when he collected the vehicle in July 2025 in case the car was damaged while in his possession.
The vehicle was returned in the same condition it was collected ie in a pristine condition.
My son is still waiting for the refund and it is February 2026!
After constant phone calls they assert that it is their bank that is holding the money for God knows what ridiculous reason. They need to reimburse the money and they a then deal with their bank!
As a company they are dishonest, unhelpful and I do not recommend anyone deal with them!
No clue about customer service!
I have spoken to many of my contacts and will also make my thoughts known through various online platforms.
An unethical company with clueless employees!

They are awful
Never get a car from here they are scam you with old
Cars and then they are keeping your deposit

We rented a car in Patras recently and I must commend their staff member Stauralia on her excellent Customer Service. She resolved any issues promptly and efficiently and is a credit to EXER

I always rent from Exer Athens, but this was my first time renting from Exer Thessaloniki, and I’m delighted to say they are just as brilliant! Panagiotis and Vasiliki went over and above to make my transfer and rental experience incredibly easy and enjoyable.
Both my sons and I rent from Exer whenever we’re in Greece, and the level of service is always outstanding: professional, friendly, and genuinely caring. The process smooth and efficient, and the team made sure every detail was perfect.
We only ever book with Exer in Greece, always directly through their website for the best prices. I tried a different company once, and it was a horrible experience; never again!
The only negative comment is that it’s such a disappointment they don’t operate in Spain, since no other company comes close to their level of service and friendliness. A huge thank you to Panagiotis and Vasiliki for their kindness and exceptional service. Highly recommended!

We went to the car renting office with a voucher purchased through an online agency and they literally refused to give us a car unless we payed four times the price.
Aș we refused, they didn’t want to take us back to the airport from where they had picked us up , so we had to take a taxi.

Car booked through Auto Europe, good communication from them.On arrival out of hours at about midnight at the office, I was told I wasn't covered for breakdown or puncture and needed towing, therefore I can take the risk or pay another 50 euros to be fully covered. Unfortunately when checking with Auto Europe if this was correct they failed to answer their phone helpline, so paid up. Strangely a different card terminal was used for this, rather than the same which 900 Euros was held for insurance reasons as clearly advised well in advance by Auto Europe. Also on our documents a rubber stamp was used stating if the car was returned dirty, there would be a 100 Euros charge. Never heard of that before and at such a ridiculous fee. Then before taking our car a staff member went around the car taking photos with a torch at about 12:30 am which is ridiculous anyway, but when my wife noticed 2 small dents on a door and it was brought to the member of staffs attention, he said there were none and became quite rude to us. Eventually after arguing we signed the report and took the car, we were tired, it was late and we still had an hours drive to go. On our return I made sure the car was clean. But on inspection a staff member said there was a scratch on the sill by the rear passenger wheel arch and did I have any photos. I did but not very clear view of underneath where there was a scratch but you could not see it from above. I then had to go into the office and look at their photos, but as there was dirt flicked up in this area you could not see if it was already scratched or not. After another argument I was Eventually let go with no charge on my credit card. It put a real damper on our holiday and we would NEVER rent a car from this company again!

I had never such an easy and quick handover of a rental car before. Also the car return was fast and friendly. I rented the car at the airport of Kefalonia. The car was not new, but clean and in best condition. I would highly recommend Exer to anybody and wish to use it for the next time.

Rhodes airport office. The car was in overall good condition though the key battery was flat and windsreen washer tank was empty.
Unfortunately the car received two minor bumper scrathes and a slight dent of the door. Without the blink of an eye they happily estimated and charged full excess amount of over 800 euros... Same as if the car was returned in a write off condition.
Looks like for any minor damage they will charge the most they can without an honest evaluation of damage and its repair cost.

We book via Booking, Nobody was there to pick us up . Its a scam company they work only when they want BAAADDDDD. AVOID IT .
The prices are cheap for a reason

I accepted a R...R airline offer and prepaid via internet by an renown US debit card. The shuttle from airport was OK but the staff refused to rent the car because they are accepting only credit cards. I had similar experience only one time in my life (with another rental company) but it was swiftly accomplished with a full insurance so I didn't expect any big problem. The seller explained me they have to withhold €800 even if I paid the full insurance. I offered to pay it in cash but this was not accepted. I always admired Greece for friendliness so this is the first time I got a cold shower because no workaround has been found :( So I had to return to the airport and pay again. Strangely S...T - a big multinational rental company - accepted my debit card without any problems.
It was not a big issue but I lost confidence in all offers of the R...R airline and don't understand why Michael O'L. is tolerating such damaging behavior.
By the way, the banking industry introduced the debit cards because of their far higher security and safety ...

Rented a car at Preveza airport. Everything went really smoothly and staff were friendly and helpful. Both collection and drop off was quick. There's a fuel station nearby which was great to top up the fuel.

SCAM. They accepted Amex when booking online but when we arrived they did not accept Amex for deposit and did not allow us to pay the deposit by debit card. They would therefore not let us hire the car we already paid for, and they refused paying back the 85 Euros we already paid. They kept asking us to call a customer service number that did not answer, trying to avoid the discussion on site. Total SCAM!

AVOID. Professional scammers. The company refused our car for being 59 mins late from the estimated "collection time" due to a delayed flight. This was despite us notifying them of the delay c 8 hours prior. Reviews in the public domain confirm this as standard practice for exer in thessaloniki. AVOID!!!

The main issue is that they rely on the car rental companies they subcontract out their business too. In my case Exer Rent a Car in Istanbul although the sign on the business was called York Car Rental at Sabiha Gokcen airport.
They charge you 100EUR security bond to cover tolls you accumulate over the hire period , and are then supposed to deposit the leftover money back into your account.
I only received 10EUR back which means I was charged 90EUR for going through maybe 6 tolls on my travels. This would make Turkey the most expensive country for tolls in the world, which I highly doubt it is.
When I asked for the details or individual transactions to account for the period of time of the car hire, they kept fobbing me off.
It’s price gouging plain and simple, they take advantage that you are no longer in the country that you hired the car from

Shakedown for hidden fees.

Our flight was delayed and when we arrived at the office to get our car we were told we must pay an extra 40eur due to it being an “after hours” pick up. The booking site says the office is in the airport, it’s not. It’s a 10 min walk away. We had communicated our flight plan ahead of time and of course had no control over our flight delays. We were never warned of this fee, the woman at the desk told us to pay it or we can’t get a car. 40 extra eur for events outside our control is horrible business. NEVER RENT FROM THESE SCAMMERS.

I rent a car in santorini in september
I had a great experience with this car rental service. Everything went very smoothly from start to finish. The team was extremely kind and welcoming. The service was excellent, with a warm and courteous reception. I really appreciated the professionalism and friendliness. Highly recommended

We booked through the Discover Cars website with a credit card that covered the required deposit. When we got there, they scammed us into spending an additional 600 euros. They offered no other options and deceptively charged the credit card for a higher amount than they stated. They are terrible, complete scammers. Never again

Very good experience. I rented a car in July 2025 at the Kefalonia airport. The staff at the airport was efficient and friendly. Quick and hassle-free pick-up and drop-off. The deposit is a bit high (€800), but everything was clearly stated in advance, and after a quick check-up upon returning the car, it was returned without any problems.

Quick & easy process for collection. Airport transfers provided which is very helpful :)

Abbiamo prenotato una macchina tramite Booking con EXER a Kos. Io molto prevenuto..per le recensioni lette, e anche per esperienze precedenti in Italia, che non commento quì, ma mi sembrava una delle migliori.
Qualcuno segnalava problemi con lo sblocco dei 900 euro della cauzione.
La nostra esperienza: Arrivati a Kos alle 20.30 era già buio, la macchina non si vedeva nemmeno bene quante sbucciature e graffi avesse, l'operatore ha fatto delle foto alla macchina io ho fatto le mie foto, il mio video, fra l'altro ho notato dopo che aveva una piegatura da piede di porco allo sportello di guida e quello posteriore, lui non ha segnalato la cosa, io nemmeno, però ho fatto le foto.
Siamo andati via in 10 minuti l'operatore simpaticamente ha detto: All OK Mr. the car is your.
Al nostro rientro era ancora giorno, ha fatto un giro dell'auto, e mi ha detto All OK Mr.
Mi ha sbloccato immediatamente i 900 euro.. e Good Bye...
Non avevo fatto nemmeno la assicurazione, di solito insistono per fartela, stavolta non ce l'ha nemmeno proposta.
La vettura non era nuova, aveva 60000 Km ma si è comportata benissimo. Siamo soddisfatti.

We booked a car through Booking with EXER in Kos. At first, I was quite skeptical because of some reviews I had read and also due to past experiences in Italy (which I won’t comment on here). Still, EXER seemed one of the better options. I had also seen a few people mention problems with getting the €900 deposit released.

Our experience, however, was very good. We arrived in Kos at 8:30 pm, it was already dark, so it was hard to clearly see the scratches and dents on the car. The staff member took photos of the vehicle, and I also took my own photos and a video. Later, I even noticed a crowbar-like bend on the driver’s and rear doors. The agent didn’t mention it, I didn’t either, but I had everything documented.

The whole process took just 10 minutes, and the agent said with a smile: “All OK, Mr. The car is yours.”

When we returned the car in daylight, he did a quick check and again said: “All OK, Mr.” He released the €900 deposit immediately and simply said “Goodbye.”

I hadn’t even purchased extra insurance – normally they insist on offering it, but this time it wasn’t even suggested.

The car wasn’t new (around 60,000 km), but it ran perfectly during our stay. Overall, we were very satisfied with the service.