ExoClick Reviews 

391
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Give Me My Earnings if there is 0 star i will probably give it to you They claimed there were “traffic quality issues” and accused me of violating Clause 5.4 of their Terms. However, I am 100% c... See more

Rated 1 out of 5 stars

Why does ExoClick let you waste days creating campaigns, doing full setup, and even show “account verified,” then the moment you transfer money they shut the account down with no explanation? What’s... See more

Company replied

Rated 1 out of 5 stars

Exoclick's payment options are limited to niche options for publishers based in the United States. I withdrew $168 from my account via AVAX coin and have been unable to get my funds out of the Ava... See more

Company replied

Rated 5 out of 5 stars

Using Exo as advertiser, and I can say that traffic is great, thanks to publishers and Exoclick's staff. Recently I've encountered with some problems with the eur/usd rate on funding my account. It wa... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

ExoClick is an ad network serving 8 billion daily geo-targeted ads to a global network of 65,000 publishers. Bid via our self-service platform or programmatically. +20 ad formats: Video, Push, Pops, Native, Banners, Email Clicks. Deep targeting, automation tools and 24/7 Customer Success Managers and Compliance Specialists. LEGAL NOTICE: ExoClick aims to offer a secure and clean network to both our Advertisers and Publishers, which is why our rules and requirements are shared transparently and clearly in our Guidelines. This means that Publishers are well aware that after sending non-organic traffic they will not receive the payment generated by this type of traffic, as we have to compensate the affected Advertisers, as well as terminate the relationship with the Publisher by closing their account. Consequently, ExoClick reserves the right to pursue any required legal action against those Publishers who, despite breaching our Guidelines and, possibly, violating third-party rights, decide to leave negative reviews about us with manifestly false information that is likely to mislead the audience and, ultimately, to damage the Company's reputation.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

391 reviews

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No recent history of asking for reviews

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Replied to 88% of negative reviews

Typically takes over 1 month to reply

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2.5

All reviews

(391)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Exoclick will steal your money

If you want to get ripped off and lose money, join exoclick.
I had already seen many users reporting that they are scams, but I decided to give it a try.
I can't speak English so I'll use google translator.

I had an old account and I decided to activate it again and use my sites with them to test.
In less than 10 days I won 33.40 US$ that had the invoice closed on the 29th, but they didn't pay on the 30th.

They claimed in the email that they had issues and deferred my payment to 06/06/2022 which was not paid and was pending.
After I complained about the delay and said I was afraid they were scams and only after I complained did they pay.

However, on the 6th, a new invoice was generated and they started to owe me a new invoice of 36 dollars that I had to pay on 06/12/2022, because every 7 days your earnings turn into an invoice that had to be paid when it reached the limit.

But yesterday 06/10/2022 they sent me an email closing my account for no reason, they just didn't say the reason and they deleted my data and didn't pay the invoices they owed me, because in addition to the invoice on the 06th, the invoice that would be closed on the 12th was also closed, that is, they blocked my site owing me an average of 55 US$

So if you think about joining this network, know that you will be robbed and deceived. They will delete your account for no reason and they will swallow your earnings, they will take advantage of your hard work, they will lie to you and you will not be able to resort to anything.

Beware of this fraudulent network called exoclick.
I would never waste my time writing this text if I told a lie.
They only pay selected sites while scamming others.

July 8, 2022
Unprompted review
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Rated 2 out of 5 stars

Very fast response support team

Very fast response support team, but to be annoying as a publisher the team from time to time sending email for warning or threaten of reject our site because 1 or 2 ad place have lower CTR, as a common sense it is not possible to have all high performance with all ad places especially for someone now yet developed, I really appreciate that they can spot it out and let me know, but can you remove the threaten, I do not not want to work with you with fear of when I will be kick out, I wonder if you send the same we might reject your site to the big fish publishers. so be professionally on that . just think how do you feel if you are in my shoes, besides the emails are sending in templates, same tips all the time, so how can I solve my problem if you just send me the template all time.

July 1, 2022
Unprompted review
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Reply from ExoClick

Dear Publisher,
First of all, thank you for your detailed feedback.
We want to clarify that this is a standard process we follow to ensure that all the traffic within our network provides the best possible performance to our Advertisers and to our Publishers.
Please, bear in mind that having an ad zone with low CTR is worthless in terms of eCPM, as it will have a negative impact on the global results of your website which, in the last instance, will also affect the revenue you get by monetizing the traffic of your site.
Also, we want to clarify that we provide multiple suggestions in order to fix these types of issues so please, do not hesitate in contacting us should you have any doubts about how to increase your CTRs and we will be pleased to help you with anything you need.
We will be looking forward to hearing from you.


Rated 1 out of 5 stars

No response from customer service

Built my ads, submitted them, have been waiting four days now and they're still pending approval. I put in a request to customer service, which said that they would respond within three hours, and it's been 24 hours. So I think that they are not going to approve my ads and so I have wasted my time. No response from customer service so I'll be left with doing a dispute with my credit card to get my money back. I'm so confused cuz so many affiliate marketers on YouTube recommend exoclick but the experience is nowhere near as good as it was described to be.

Edit: as soon as I posted this, ironically my account says it's rejected. I don't know if they're monitoring these reviews, but if they are, then we see even more fishy activity. If not, then the update is is that they reject your account, and they don't tell you why and they don't offer your money back because I have got no emails telling me anyting, I just happen to log into the site and noticed that it is now saying rejected.

June 14, 2022
Unprompted review
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Rated 1 out of 5 stars

Exoclick is so Bad!!!

Yes, Exoclick is a scam. And I also saw some exoclick account result impressions, very low. And today I will release the ad code and leave the exoclick site. We will also review about the badness of exoclick, because the exoclick site really is a scam. Impression results do not match the very small fee. This will be a waste of time. I'm very satisfied with the results of impress MGID and dable*io and it's proven to pay off. Hopefully no one else uses the exoclick site.

June 12, 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello! Thank you for sharing your feedback regarding our platform. Based on your comments, you are not happy with the ExoClick results . We can not share here information about your account activity and we will reply to you via email. But checking your account we can see that you have tested our platform for less than 12 hours. Please be aware that we offer multiple optimization features that should be used to improve the results of your account and such a short test can not offer you a clear indication of the ads performance, nor the functionality of the platform.

In regards to the account closure, please be re-assured this is applied only to accounts that break our Guidelines and Terms and Conditions. We aim to offer a secure network to both our advertisers and publishers and we do not allow any scam or bad traffic on our network. All publishers are informed of these conditions once an account is created, but each publisher decides what type of traffic will be sent to us. If the traffic is genuine we are happy to have a long term collaboration and, if not, we can not damage the activity of the advertiser accounts working with ExoClick.

Kindly check the email reply sent to you in regards to the activity of your ExoClick account and hopefully you will find our suggestions useful!

Rated 1 out of 5 stars

Only a FRAUD. Read this, it's a THEFT.

It was a real SCAM, and I want to describe it. Maybe in the past, or maybe with some great sites, Exoclick work (as long as they want it), but now a fraud happened to me, with reference to little-medium websites. After reaching 1st payment, 20-100 euro, I receive email : "advertisers not satisfied, your account is closed. No other explanation will be given". My sites not use bot or others illegal software, only real, organic, traffic. Obviously I don't control traffic directed by others. Exoclick earn my money, of my visitors, of my work. At the moment of paying, they close the accounts. Now, if this method were applied to hundreds, or thousands, of sites like mine, a sensational and recurring theft would occur. Trust this REAL review, not the fakes here: you will avoid delusions.

I'm available to provide screenshots of ExoClick email that proof that they close account, stealing money (literally money earned, but not received), and refusing to give information to client. So they cannot write "Ehy this is not our customer! Fake!". I can upload screenshots online for all those who ask. I advertising different adult networks for years, and all the ads Company never ask or give me a refund for suspicious traffic or traffic without conversions. Everyone can confirm this. Note that we can no longer access the Dashboard. I believe that it is honest and fair, to receive the money earned, even if not a lot. I would appreciate that and change the review. But for now, be very careful with them. You will avoid disappointment.

We still have the will to end the partnership peacefully, but as long as the review remains as it is, we confirm what is written: no payment received; account closed before payment; no evidence proving the reason for the closure has been given to us; real waste of money and time, which is worth much more than what was obtained, and not received, from their platform.

May 30, 2022
Unprompted review
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Rated 1 out of 5 stars

I signed my website a few days ago and…

I signed my website a few days ago and got 20k+ traffic a day yet they paid me 0,05% for 60,000 impressions and 2 thousand clicks... Scammers and throttlers be careful!

May 22, 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello! Thank you for your review and for your feedback. We understand that your results on our platform are not satisfactory and we would be happy to help you! ExoClick offers multiple features and formats to help our publishers optimize the account earnings , complying with the industry requirements and our Guidelines. Please do not hesitate to contact us 24/7 : https://www.exoclick.com/contact/

Rated 1 out of 5 stars

Publishers use another network

Publishers use another network. I signed up and my domain was verified quite quickly but I decided to change my domain for other reasons the next day. After changing the domain I realized something was wrong as it was showing my old domain when I clicked on my logo and I forgot to update the content so my second domain got rejected which is understandable.

The problem was when I updated the content on my site and resubmitted it to Exoclick. They sent me a generic email saying my account will be closed due to my websites “performance” and that I won’t be able to make any more accounts with them. The email was so passive aggressive and I didn’t get a chance to explain myself. I literally opened a support ticket with my host because the problem was on their side and by the time I go back to Exoclick, I’m blocked for no reason? My site isn’t even a week old so I don’t know what “performance” they were talking about but I’ll find a better network I’m sure.

May 20, 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello! Thank you for your review and for your feedback. Account statuses can not be discussed outside the ExoClick platform for security reasons and we would appreciate it if you could email us back to clarify the situation of your account. We are available 24/7 here https://www.exoclick.com/contact/.

Rated 1 out of 5 stars

Rogues and scammers

As soon as 10-15 dollars were accumulated on the balance, they sent a block with the note "you did not meet the expectations of our advertisers."
By the way, their advertisers (in Russia and the CIS countries) are the same crooks - they disguise phishing sites as dating sites and lure out money by deceit.
Positive reviews are left, apparently, for money. Basically, their support service is praised, which does NOTHING help - they just send a message to the mail that you have been blocked, they will not communicate with you on this topic and the money will not be returned.
Moreover, the traffic is not recognized as cheated, but simply "did not justify the hopes" of scammers.

May 13, 2022
Unprompted review
ExoClick logo

Reply from ExoClick

Hello! Thank you for your review and for your feedback! For security reasons, we can not discuss the account statuses outside the ExoClick platform, so please email us to clarify your account status. ExoClick reserves the right to stop accounts only if their activity breaches our Guidelines and we can further clarify to you if this was the situation. Looking forward to hearing back from you!  

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