As you will see from other reviews they hide away in the small print (that you have to scroll down to on the email) that whatever subscription you have chosen (3,6 months etc) will automatically ren... See more
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If I could give a minus five (-5), that would be correct. Received zero service and even though I had tried to prevent the automatic renewal, it renewed and when I reached out to their “customer servi... See more
I tried to cancel all email from your company, but was still receiving emails. so I reached out again and reached out on the contact us tab. Right after I submitted the request, I received a personall... See more
Company replied
How to stop these rubbish emails. Auto bot sending alot of wrong and false info. I have unsusbcribed multi time i am keep geting emails. Is there any human working with experteer.com or any sensible p... See more
Company replied
Company details
Information provided by various external sources
Thousands of open premium job offers starting at € 60,000 on Experteer. Headhunters, recruiters, top jobs, jobs for specialists, managers and executives.
Contact info
Germany
- www.experteer.com
1.8
Poor
834 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Truly a scam
Truly a scam. I signed up, spent $250 for a multi year subscription, but only ever got notifications for jobs that required me to purchase a different subscription to see the job posting or apply. Forced to cancel account to stop spam. There is nothing legitimate about the leads provided.
Cancelled account with zero refund offered.
January 30, 2023
Unprompted review
Reply from Experteer
Dear Customer,
thank you for your feedback. We regret that our service did not meet your expectations.
We are an Internet-based career service and we provide an effective and efficient way to find open positions that best suit candidate´s expertise and goals.
Kindly please note that on Experteer many of the jobs we feature are exclusively posted by headhunters. We are also linking to other job platforms in order to provide a wider range of jobs. We therefore also list many jobs you cannot find on other job portals.
Please contact us to our Support@ address if you need any further clarification or advice about how to improve your profile to be contacted.
Kind Regards,
Your Experteer Social Media Team
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Jan was incredible to work with
Jan was incredible to work with, she was so helpful and completed my request immediately. I highly recommend Experteer.
December 23, 2022
Unprompted review
Reply from Experteer
Dear Ms. Pasquale,
We greatly appreciate your positive feedback. We are very happy we could help.
Kind regards,
Your Experteer Social Media Team
Tricksters diverting to website?
I got an email out of the blue from this company but had never even heard of them or previously signed up to anything so goodness knows how they got my details. I tried to press the unsubscribe button on the email but it just takes you to their website and a questionnaire which I had no inclination to fill in. So I am guessing it's some sort of scam or a ploy to trick you into a payment?? Based on this I'd advise avoiding.
December 21, 2022
Unprompted review
Reply from Experteer
Dear Stephanie,
Unfortunately we are unable to find an entry with your provided e-mail address or your name on Experteer’s system. Maybe you have already deleted your account - this is always possible in your account in the area "My Experteer" / "My Account".
If this is not the case, kindly let us know and write to us from the email address you registered with us.
Please do not hesitate to contact us at: support@experteer.com
Thank you.
Kind regards,
Your Experteer Social Media Team
Unknown company, predatory practices
Terrible experience with these frauds, who aren't even known by anyone in my industry. Charged me an auto-renew I was not warned about; when I tried to cancel **the same day** they said no and that they couldn't "reach my email" yet it still worked to log in. If your company's bottom line rests on my $179 membership, you have more to worry about than I do in my job search lol. This could be easily be resolved, but I see you have this problem with a lot of users.
December 6, 2022
Unprompted review
Reply from Experteer
Dear Customer,
We regret terribly that you feel this way about our service and our subscription terms. We do our best to inform users about our renewal policy before signing up to precisely avoid this sort of misunderstandings.
For any additional questions, please do not hesitate to contact us at: support@experteer.com.
Kind regards,
Your Experteer Social Media Team
Absolute scam of a company
Absolute scam of a company, not fit for purpose. I signed up to see if they could help with job search - complete waste of money. In addition to their useless service, they would not allow me to cancel my subscription and kept referring to the smallest print on the joining page. Do not use this firm!!! Utter rubbish!!!
September 1, 2022
Unprompted review
Reply from Experteer
Dear Ms. Marshall,
Thanks for sharing your thoughts with us.
We am sorry to hear you did not cancel the service on time before the next renewal took place.
Please contact our Customer Support Team so that we can review the details of your subscription and find the best solution to your needs.
Kind Regards
Experteer Social Media Team
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Useless service and difficult to cancel
I signed up because I was desperate to find a new job but found noting of value in their services. I sent multiple emails stating I wanted to cancel, but they allegedly didn't receive them and I am stuck paying for another year of useless services. What a waste of money. Too bad I can't leave zero stars.
August 26, 2022
Unprompted review
Reply from Experteer
Dear Ms. Ferrara,
we are sorry for your feedback.
Unfortunately, we have not received a cancellation from your side. Otherwise we would have confirmed this to you. Please review your emails and contact us again with the ticket number (tracking number) attached to your previous cancellation requests. We are happy then to review your case.
Kind regards
Your Experteer Social Media Team
I signed up for the 6 month…
I signed up for the 6 month subscription thinking it would take me a bit of time to find the right fit for me. Within 20 of utilizing the platform as a registered member, I realized that it would not be a good fit based on the jobs posted. So, within 20 minutes of signing up, I cancelled my membership.While they cancelled my membership, they refused to refund my money even though I did not use their platform. ... greedy people...RUN
September 27, 2022
Unprompted review
Reply from Experteer
Dear Ms. Garth,
We are sorry to hear about your bad experience.
Please note that every consumer in EU has the right to cancel their contract within the first 14 days after purchase and get a refund if not satisfied with service/product. If you have contacted us per email already, your request will be handled within 24-48h and you will get a proper refund as stated in the Experteer contract.
We assume you wrote this review before contacting us, as we always attend all revocations properly and we were not able to find any notification from your side before the date of this review.
Kind regards
Your Experteer Social Media Team
Excellent Customer service
Customer service team is great, responses were correct, accurate and helpful.
They tackled the problem and resolved it to the best interest of the customer which is absolutely fantastic.
This being said, Romana Fisher has provided excellent communication and help
September 12, 2022
Unprompted review
Reply from Experteer
Dear Mr. Yanes,
Thank you so much for your kind review. We greatly appreciate it and we are happy we could help.
We wish you the best!
Kind regards,
Your Experteer Social Media Team
Nicolas was very helpful and dealt with…
Nicolas was very helpful and dealt with my query very promptly and professionally.
September 6, 2022
Unprompted review
Reply from Experteer
Dear Marie,
Thank you very much for your kind appreciation. We are happy we could help.
Kind regards,
Your Experteer Social Media Team
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If you are searching for a job - Don't bother using this site.
If you are searching for a job, - Don't bother using this site and do not pay for this services; it is expensive and did not match my skills with potential job openings. There is no benefit to paying for this service as the jobs are available for you to access elsewhere. The monthly fee is taken from your account without an accurate identity recorded in your account - only a lengthy alphanumeric code which makes it difficult to trace. Finally got round to cancelling it after several months of subscriptions with nothing to show for it.
September 1, 2022
Unprompted review
Reply from Experteer
Dear Mr. Dalal,
We are sorry Experteer did not meet your expectations.
We would like to point out the fact that the job offers you receive are also based on the entries in your profile. Therefore, an incomplete profile does not generate very accurate job offers. You can always write us at support@experteer.com and we will gladly review your profile and give you tipps on the job search.
Regarding the monthly fee, please note that the payment interval upon conclusion of a premium membership depends on the term selected and may be 30 days or a multiple thereof. This is also stated in our Terms and Conditions.
Kind regards,
Your Experteer Social Media Team
STAY AWAY. Completely USELESS, they only want your money, STAY AWAY.
This website is USELESS! Just look at the number of negative reviews. To me, it's comparable to a scam scheme. They only want to take your money and don't deliver ANYTHING of what they promise, not even close to it. I only accessed it a couple of times and gave up because the content was useless. Obviously, the renewal was automatic, as written in the "small letters." On the same day of renewal, I canceled my subscription and asked for a refund, but obviously, they always reply, "it's in our contract terms...bla.bla.bla". Then they begin threatening you by email, spamming your inbox. Please, listen to me, STAY AWAY from them. You have nothing to gain other than a headache. And they will undoubtedly take your money.
July 31, 2022
Unprompted review
Reply from Experteer
Dear User,
We are sorry you missed the deadline of your membershiup cancellation.
The renewal of the Premium service is clearly stated on the sign-up page as well as in our Terms and Conditions. We accept cancellations up to the very second before the renewal, but if it happens after, it will only be taken into account for the next renewal date.
Kind regards,
Your Experteer Social Media Team
Utterly useless, inaccurate, and redundant
Useless. I had it for more than a year, it is inaccurate - salaries for roles are often not within the brackets advertised - and it is redundant. I will just stick to LinkedIn, at least I can email people. Oh, and I haven’t used it in months, it renewed automatically and on the day of renewal I cancelled my subscription but they would not refund me. So, add bad customer service to the mix.
July 11, 2022
Unprompted review
Reply from Experteer
Dear Stefania,
We are sorry you are dissatisfied with our service.
Please note that the Experteer Benchmark is an Experteer service that shows you the estimated market value of a specific position. It is not given by the recruiters, and it is an estimate based solely on market data.
The Recruiter Benchmark serves only as a reference. The actual salary to be obtained depends on factors such as professional experience and expertise.
Regarding the renewal of the service, you are well informed about it during the subscription phase. It is also clearly stated in our Terms and Conditions.
Kind regards,
Your Experteer Social Media Team
Anyone ever get a great job?…
Why can't I find anyone saying that experteer helped them get employment. All these reviews are about the service being good or absolute crap. Too afraid to try them now.
June 28, 2022
Unprompted review
Reply from Experteer
Dear User,
thank you for sharing your concerns with us.
Research suggests that people heed negative reviews more than positive ones. This is because people are more affected by bad experiences than good ones.
Usually, our negative reviews come from users who forget to cancel their Premium membership in due time, although the renewal is clearly stated on the sign up page.
We also have many happy candidates who have found a job through Experteer.
If you would like to test our services, please write us directly at support@experteer.com and we will gladly offer you a free trial period.
Kind regards,
Your Experteer Social Media Team
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The only vacancies I could find on…
The only vacancies I could find on their site, I had already applied for on other sites. Not exclusive at all.
June 27, 2022
Unprompted review
Reply from Experteer
Dear Mr. Breeze,
We appreciate your feedback.
Please note however that at Experteer you can find many jobs from the hidden headhunter job market, that are posted exclusively in our network and also many jobs from small companies, that can rarely be found on other job boards.
Experteer selects positions from multiple sources, thereby guaranteeing you an extensive selection of leading positions. This includes exclusive headhunter positions as well as a broad range of leading positions, that we gather directly from companies and job boards for you – making it easy for you to filter out the most suitable offers. You can not only filter by industry and function but also by salary and original source of jobs.
For any other questions, please do not hesitate to contact us at: support@experteer.com.
Kind regards,
Your Experteer Social Media Team
A joke and a waste
A joke. Read the fine print. In six months I never got one headhunter email or contact. Will hang you out to dry. Spend you money on something else, do not pad their pockets. What a waste. Do not believe in their product or service.
May 26, 2022
Unprompted review
Reply from Experteer
Dear Mr. Barnhardt,
We are sorry you did not find value in our service.
Kindly please note however that how attractive a profile is to headhunters depends on different factors.
If you write to us at: support@experteer.com we will gladly review your profile and offer you some advice on how to make it more attractive to headhunters.
Kind regards,
Your Experteer Social Media Team
Great customer care support experience.
May 10, 2022
Unprompted review
Reply from Experteer
Dear Mr. Bansal,
Thank you very much for your kind appreciation. We are happy we could help.
Kind regards,
Your Experteer Social Media Team
another fraudulent service
another fraudulent service, keep away from your credit card
February 3, 2022
Unprompted review
Reply from Experteer
Dear candidate,
thank you for your review. However, we are sorry that you are not happy with your service. Therefore we kindly ask you to send us an email to support@experteer.com.
Kindest Your Experteer Social Media Team
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We agreed on a win-win solution (amount…
We agreed on a win-win solution (amount credited back on my personal Credit Card account), considering that I was not anymore interested on the Premium Service
January 30, 2022
Unprompted review
Reply from Experteer
Dear Mr. Boghetich,
Thanks so much for sharing your experience with us.
We are happy to support you in the future whenever you need Experteer to look for your next career step.
Kind Regards
Experteer Social Media Team
I had some difficulty navigating the…
I had some difficulty navigating the Experteer site regarding changes to my account.
The Experteer Customer service team provided timely assistance. It has been my experience with other services to have zero or no response. Experteer responded and followed up. Many Thanks for your assistance.
January 24, 2022
Unprompted review
Reply from Experteer
Dear Brian,
Thank you so much for your kind review. We are happy we could help!
Kind regards
Your Experteer Social Media Team
Fast, excellent, above & beyond
Had some issues canceling a Premier membership. Emailed customer service and within a day got a response, got taken care of, and even got a refund I was not expecting. Great expreience!
January 21, 2022
Unprompted review
Reply from Experteer
Dear Anthony,
We greatly appreciate your positive feedback. We are very happy we could help.
Kind regards,
Your Experteer Social Media Team
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