Fantastic experience start to finish. Billy has been so helpful and proactive, working with us and being patient whilst we found our perfect home. Billy guided us through the whole process, with clear... See more
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I've just reached the end of the mortgage process with the support of Ben Kistell at Option Finance and i'd recommend him in a heartbeat. Ben is not only knowledgeable he's fast, provides great commun... See more
We cannot thank Billy enough, from start to finish he has been amazing. Communication faultless, explaining each step and process throughout. I feel he has gone above and beyond his duties to help us... See more
We dealt with Ben to get our first mortgage and can’t recommend the service enough. He was knowledgeable and competent, and never made us feel like any question was too small or too silly! He kept us... See more
Company details
Written by the company
We are a mortgage information website providing an insight into specialist mortgages for applicants who have bad credit, are self-employed or require commercial finance. We can also put you in contact with suited mortgage brokers based on your circumstances
Contact info
119a Friar Gate, DE1 1EX, Derby, United Kingdom
- 0800 195 0490
- info@expertmortgageadvisor.co.uk
- www.expertmortgageadvisor.co.uk
Breach of guidelines
Nothing too much trouble & found me a…
Nothing too much trouble & found me a great mortgage deal mot offered by other brokers !
Re-mortgage and 2nd mortgage
I've just reached the end of the mortgage process with the support of Ben Kistell at Option Finance and i'd recommend him in a heartbeat. Ben is not only knowledgeable he's fast, provides great communication and is so likeable. He made what felt like an impossible task go seamlessly to plan. I've been able to re-mortgage one property as well as successfully applying for an additional mortgage to purchase a second home. The advice and support has been worth every penny of the fee.
A huge thank you!
My situation was complicated and Mark Beck was outstanding in achieving a mortgage for me.I could use lots of superlatives about how he helped and supported me but I just want say a huge thank you and that I shall be always grateful to him.
So hard to find a good Mortgage Broker…
So hard to find a good Mortgage Broker Megan is one in a million extremely and very highly recommended!
Thank you I certainly be back within the next 2 years once my current deal ends!!
Absolutely first class communication…
Absolutely first class communication and fair treatment from Billy.
He was patient and kind as well as extremely efficient throughout the process.
I would highly recommend the company and Billy in particular.
Huge thank you to Megan at Option…
Huge thank you to Megan at Option Finance, I have dealt with them on a few occasions now with our first mortgage and the following renewals. Each time I have been so impressed with their quick responses, and level of dedication to get you the best rate. They truly are looking out for your best interests. With the interest rates shooting up this past year, we were really anxious as the what sort of deal we would get, however Megan contacted us as our renewal was coming up, after explaining our concerns, she was able to get the best deal for our situation.
Thank you Megan and the team, I recommend you to anyone looking for someone to help get started. These guys have got you covered!
Excellent service and advice
My Initial contact was with Dan who was knowledgeable about available products, friendly and approachable answering any questions I had with ease and competence, and super efficient getting back to me when required within a short period of time.
Dan later passed me on to Megan for the next stage of my mortgage process, who I found to be just as efficient, friendly and competent in all aspects of mortgage advice. She made what could have been a difficult stage of my house buying, extremely simple through her professionalism and dedication and by keeping me updated at regular intervals.
Thankyou Dan and Megan.. highly recommeded and definitely 'Expert Mortgage Advisors'!
Thank you Ben! First time buyers in Sheffield
We dealt with Ben to get our first mortgage and can’t recommend the service enough. He was knowledgeable and competent, and never made us feel like any question was too small or too silly! He kept us updated throughout the process and was on hand for anything we needed. As first time buyers, Ben provided the reassurance we needed to make those big decisions but empowered us to, ultimately, come to those decisions ourselves. Thank you for everything Ben, would absolutely recommend to anyone looking to secure a mortgage.
Mortgage Broker/Enact
Process took longer than expected. A few hold ups with paperwork on the sides of Antcliffe Mortgages and Enact (solicitors that the lenders use) I had to chase up for information and updates on all sides which was frustrating. Stacey/Lucy from Antcliffe were friendly however. Enact not so much.
Excellent service and great…
Excellent service and great communication throughout. Would definately recommend
Ben Kistell provided the best service ever!
I dealt with Ben to get my first mortgage and I can’t fault a thing! He was so amazing from start to finish. The mortgage was completed so quickly and efficiently and Ben kept me up to date every step of the way! He was reassuring and never made me feel like anything was too much trouble. I would never use anyone else, I can’t thank Ben enough for his dedication and knowledge. Would recommend him to anyone looking to get a mortgage!
We dealt with Billy at Option Finance…
We dealt with Billy at Option Finance in connection with our refinancing.
From day one, Billy was extremely helpful, knowledgeable, and professional in his approach. He acted very promptly with our case and in answering all our queries and helped to make the whole process stress free.
We cannot recommend Billy enough and very much look forward to working with him should the opportunity arise again.
Ben and Ruby
Absolutely flawless! Ben and Ruby have been absolutely outstanding in finding us a mortgage and getting this through for us! Completely professional and also friendly and approachable, fantastic communication throughout and updated every step of the way! Our situation wasn’t the easiest to accommodate and yet Ben and Ruby made it feel so smooth! Cannot recommend highly enough and will be forever grateful for their help and support! Look forward to coming back in 2 years! Completely professional, trustworthy and hardworking! Thank you so much!!
Simply outstanding.
I cannot recommend this service highly enough. Top class from start to finish. Our mortgage advisor, Megan has been amazing from start to finish, and we could not have completed the process without her. From advice, help, knowledge of the market - to finding the best high street mortgage deal for our circumstances. We are so happy to now be homeowners. And for that, we are so grateful for Megan and everything she has done during this process. Thank you from the bottom of our hearts.
Billy Nugent - Amazing
I can not recommend Billy highly enough, our situation was very complicated, but from day one, he was always confident we would get the mortgage we required. Well today we got just that, and we can not thank Billy enough. He is always available, nothing is too much trouble, if he says he will call you back he always does. I wish I could give more than 5 stars because he deserves it. The guy is a literal legend in the mortgage world!!
Excellent, excellent, excellent!
Billy was excellent. Couldn’t recommend him more if I tried. We are first time buyers so when it comes to mortgages and buying houses we’re clueless. Billy helped us throughout the whole process and advised us on numerous things which made the whole process so much smoother. Before we went via Billy as a broker the whole applying for mortgages was becoming confusing and stressful. As soon as we got in touch with Billy it made the whole process so much easier. Forever grateful for the help and support. Highly recommend.
Superb customer service
Superb customer service - we were looking for a mortgage in order to buy an ex-local authority flat to rent to our son, which made it tricky to find a lender who would accept these criteria. Billy Nugent, our mortage broker, worked extremely hard to find a suitable mortgage at a good interest rate. His communication was excellent, answering all our questions and keeping us updated constantly. We will definitely come back to him in the future for further mortgage advice - many thanks Billy!
5 Star service from Billy
We cannot thank Billy enough, from start to finish he has been amazing. Communication faultless, explaining each step and process throughout. I feel he has gone above and beyond his duties to help us achieve our dreams of becoming homeowners. I would definitely recommend Billy and his team. He has exceeded expectations. Thank you
Billy took the stress out of…
Billy took the stress out of remortgaging with swift updates and consistent communication throughout the process. I would recommend him to family and friends in the future.
Rude. Patronising.
I found the contact details online and asked for a call back.
I received a call shortly after my initial query and went through my query with the gentleman. I am not clued up on this area, hence my need for advice from an expert. He came across as condescending, patronising and just out and out rude. He questioned my plans in terms of why I would even want to be doing what we are doing. I highlighted this to him and terminated the call. I felt Belittled and was made to think I was stupid - for not knowing the answers to the questions that i went to him for.
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