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Rated 1 out of 5 stars

I have ordered Christmas Card photo cards from Exposures for over 10 years. I have always been very pleased and received many compliments on them. This year when I received my order I was extremely... See more

Company replied

Rated 4 out of 5 stars

I was happy to buy double weight photo pocket pages for some new photo albums. Your photo pages are the best! But I was very disappointed that you no longer sell the large presidential photo albums... See more

Company replied

Rated 5 out of 5 stars

Purchased another Presidential four ring photo book....probably my fifteenth such purchase in the last fifteen years. Love these books that I use to display pictures of my family and the place... See more

Rated 4 out of 5 stars

Our experience was certainly acceptable. We send what we feel are attractive pictures of our home/pets etc. The cards must enhance the photos, and they do that quite well. Attention is paid to color... See more

Company details

  1. Events & Entertainment

About Exposures

Information provided by various external sources

Memories are made of the special journeys we have experienced in the past. We capture them in photographs so we are able to relive them in the present and preserve them for the future.

Exposures catalogs and ExposuresOnline.com help you protect your memories and one-of-a-kind moments with exquisite genuine leather albums and scrapbooks handcrafted and collected from all over the world. All have archival quality, acid-free pages to hold on to your memories forever. Choose from our collection of fine frames and display pieces to share your remembrances with all.

With the Exposures name, whatever you choose is 100% guaranteed for your satisfaction. Afterall, we want our products to last as long as your memories - for a lifetime.

Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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Rated 1 out of 5 stars

I have ordered Christmas Card photo…

I have ordered Christmas Card photo cards from Exposures for over 10 years. I have always been very pleased and received many compliments on them. This year when I received my order I was extremely disappointed by the quality of the cards. The paper was thinner and of poorer quality. Instead of a place to insert the card from the inside, the card had to be placed on the outside and fastened with glue dots provided. They did not provide enough dots for the 72 cards ordered to place one on each corner. The dots were very small, very sticky and hard to remove from the paper they came on. Just trying it out on one card was frustrating. I know this will be a chore to place them on the additional 71 cards.
When I ordered on line I noticed there were only two selections to make for verticle photos, wherein the past there were more options. I was not aware that the pocket for the photo was not part of this card as had been in the past. There was a small note that did say glue dots would be provided but I thought that was and additional option included with the pocket version of the cards I ordered.
I contacted their customer service and informed them of my disappointment in their product. They offered to refund my money upon return of the cards or replace them with the only other verticle card holder which would not work because of the color. We settled on the company sending more glue dots and a 15% discount, which truly does not compensate for my disappointment in the quality of the card or the frustration and time spent in trying to work with the cards to make them look any where near as nice as the ones I have sent out in the past.

November 19, 2020
Unprompted review
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Reply from Exposures

Hey Elizabeth,

I am very sorry to hear we did not meet your expectations.I have forwarded your feedback to our merchandising team, as they are always looking for ways to improve our products. It is good to see that our customer service team was able to assist you with this issue. We hope to serve you better in the future.

Carter P.

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Rated 4 out of 5 stars

easy purchase

easy purchase, I always buy a Presidential Album each year. Had to go to the smaller size this year...they've gotten so pricey!

January 20, 2020
Unprompted review
Rated 1 out of 5 stars

Order not received

Ordered 11/12. Have not heard from y’all or received the package and it’s been over a month!

December 16, 2019
Unprompted review
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Reply from Exposures

Dear Kristin,
Thank you for your review. i went over your account and I noticed your order was placed on 11-12-19 and delivered on 11-15-19. I just want to make sure that your order was received. If not, please call or email us at 1-855-202-7390 or exposurescrs@silverstarbrands.com.
Take care,
Patty

Rated 3 out of 5 stars

Wish there were more choices of cards

Wish there were more choices of cards. I do like being able to personalized cards and envelopes.

December 13, 2019
Unprompted review
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Reply from Exposures

Dear Susan,
Thank you so much for your feedback. We welcome comments and suggestions and I will pass this forward. We are always looking for ways to improve. Hopefully, we will be able to have where you can choose a message, but blank ones are nice as well.
Take care,
Patty

Rated 3 out of 5 stars

Semi Happy Not completely

ORDERED 5 ORNAMENTS.4 came great and 1 came wrong.. was and ornament with 2 names and they forgot to put the & sign in the middle.. I ordered over the phone so the person should have said "do you want the & sign..so it would say BOB & SUE and not BOB SUE.. I never thought it was xtra.. Anyway I am now waiting for a replacement at their expense.. They should have asked..

December 2, 2019
Unprompted review
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Reply from Exposures

Hi Bernay,
Thank you for your review. I'm sorry for the incorrect personalization on the Love the Wine You're With Ornament. I noticed that we had sent out a replacement for you and if there is any questions or concerns that you may have, please feel free to contact us via phone or email at exposurescsr@silverstarbrands.com or 1-855-202-7390.
Take care,
Patty

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Rated 2 out of 5 stars

Still waiting for completed order

At the time I placed an order, one of the items was backordered with an expected in stock date of 11-18. I received the 1st 4 items within 2 weeks but the final item no longer shows as a purchase when I track my order or look at purchase history. My total purchase price reflects the 5th item but there is no record of it and no tracking information. When I call customer service, the automated system says ALL 4 purchased items shipped. Still waiting on item 5!

December 2, 2019
Unprompted review
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Reply from Exposures

Hi Kathie,
I was reviewing your account history and noticed that your Personalized Gnome Family Ornament was delivered on 12-2-19. I just wanted to apologize for the backorder on that item. We strive to keep all of our items in stock, but we do fall short of our goal at times, and that certainly can create an inconvenience.
Take care,
Patty

Rated 5 out of 5 stars

Excellent

Bought this over8 years ago and the older one looks brand new!

November 4, 2019
Unprompted review
Rated 4 out of 5 stars

Frustration Turned Into Customer Satisfaction

The first order, a personalized leather album, came in damaged, name was misspelled, and was NOT supposed to be shipped to me but to the recipient. In this circumstance because of everything that was wrong with the order I would have been so embarrassed if the recipient had received the order. As upset & frustrated as I was, Customer Service rectified all the issues and this time sent it directly to the recipient and everything was fine. They did right by me with no hassle or extra charge. And for that reason I gave them four stars. I would not hesitate doing business with them again. They definitely put their customers first.

October 21, 2019
Unprompted review
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Rated 5 out of 5 stars

Exposures has consistently provided…

Exposures has consistently provided quality items at fair prices with quick delivery. We've collected their leather albums for years and have a beautiful display in our family room. Our kids can easily reach an album and laugh over the baby photos!

August 3, 2019
Unprompted review
Rated 3 out of 5 stars

Products are very good, BUT .....

Products are very good, but shopping for them is difficult.
Website is confusing and key information is often lacking regarding albums. Album specifications do not include capacity of the binder to hold a maximum number of pages/photos. This is critical to my selection. When called, your reps do not always know the capacities.
Further, it is irritating to place an order at full price for product and shipping, and then the order confirmation offers free shipping and a discount on my next purchase! Why the next purchase after I have just spent full price to buy what I need?! These products are not ordered often -- maybe only after taking another 200 photos! I understand Exposures wants me to purchase more often, but your promotions and attitudes are only driving me to seek alternative sources.

August 3, 2019
Unprompted review
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Reply from Exposures

Hey David,

I apologize that you were not able to find photo capacity listings for our albums. We do state in all album descriptions their page capacity, it is typically 40 pages or 70 pages (if listed as large/oversized). In addition, physical photo capacity will depend on the type of photos you are you are filling the album with and if it is a 3 or 4 ring album. I have also noted this feedback to be reviewed further by our marketing team. I do hope that we can serve you better in the future.

Carter P.

Rated 5 out of 5 stars

Love our canvas!

Love our canvas! This is the 5th one we have purchased since 2002! It’s a great way for our family to commemorate special occasions and memories. We have ordered black and white in the past, but this time we ordered color and it turned out just as great!

July 2, 2019
Unprompted review
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Rated 3 out of 5 stars

For years I placed many orders with…

For years I placed many orders with Exposures. I have a series of
green and tan photo albums (3 ring standard size) that contain photos from travels going back to 1981. Now that I want to add more of this same album for recent travels I find you don't display the same album any longer. That was very disappointing to not have this same album available. These albums had two different colored squares that were stacked along the spine with the ability to personalize one of the squares. I suppose my order history would show the actual name of the album?

July 1, 2019
Unprompted review
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Reply from Exposures

Hi Ellen,

I apologize that we no longer carry the album that you were using to hold your memories of travel. I was able to review your order history, but it does show you had ordered a large variety of album styles. Our website is up to date with our current selection, and if it is not featured online we unfortunately no longer carry the item. I do hope that you can give us the chance to better serve you in the future.

Carter P.

Rated 4 out of 5 stars

Perfect photo album

Your product allowed me to finish a long planned project, a photo album for my daughter’s 50th birthday. When I started I did not realize how many pages I would need or what style. Once I figured it out, I was able to order just the right pages (and some to spare) and also some “tack down” dots to secure photos in place, which the customer see rep suggested. Now the project is done and my daughter is thrilled with it. Also, the leather. album is a beauty!

June 3, 2019
Unprompted review
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