Express Recruitment Reviews 

71
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, approachable, and supportive throughout the entire job search process. People highlight the personalized guidance and clear communication that make finding employment smooth and stress-free from start to finish. Consumers are also deeply impressed by the remarkable efficiency, noting that the team can quickly arrange interviews and secure new roles in a matter of days. Reviewers consistently recommend these services to others seeking employment, emphasizing the highly professional, attentive, and reliable nature of the agency. Many individuals express sincere gratitude for the dedication shown by the recruiters in matching their specific skills to the right positions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising the friendly, helpful, and professional team members... See more

Service

People report positive experiences with service, highlighting fantastic support and friendly staff throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently worked with Express Recruitment, who provided us with two over the last half a year. Both have settled in quickly and made a strong contribution to our team from the start. A big t... See more

Rated 5 out of 5 stars

This was my first time using a recruitment agency for hiring new staff so was a little unsure on how the whole process would work however after working with express recruitment I wouldn’t go back. Mr... See more

Rated 5 out of 5 stars

Express Recruitment were with me every step of the way as I looked for temporary admin jobs in Derby. They made the process seamless and maintained phone contact before, during and after my assi... See more

Rated 5 out of 5 stars

Had a really positive experience with Express Recruitment, especially with Alex. Alex was friendly, approachable and took the time to understand exactly what I was looking for. This made the whole p... See more


Company details

  1. Recruitment Service

Written by the company

Since 1987, Express Recruitment have been one of the leading recruitment agencies in Nottingham, Derby & Leicester, providing first-class, flexible Temporary and Permanent employment solutions to candidates and clients across the East Midlands. We are proud to support a wide variety of industries including our key divisions: > Temporary Recruitment > Business Support > Healthcare & Education > Tech & IT > Call Centre & Customer Care > European Sales & Marketing > Professional Services > Engineering > Hospitality & Catering Each member of our specialist recruitment team goes the extra mile to help you find a new opportunity with speed whilst never compromising on quality, they don’t call us ‘Express’ for nothing!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(71)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Employment

Very efficient arranging interviews and throughout the whole process, thanks Fleur and express recruitment

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great agency, great staff

I was speaking to fleur she was very professional and helpful, walked me, she managed to find a job for me very swiftly and helped me massively throughout the process.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Cleo Hancock was extremely helpful and…

Cleo Hancock was extremely helpful and efficient in finding me multiple temporary jobs related to my current skills. She gave me excellent guidance so I was confident and prepared for the roles. Would definitely recommend!

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

brilliant service

We have recently worked with Express Recruitment, who provided us with two over the last half a year. Both have settled in quickly and made a strong contribution to our team from the start.
A big thank you to Jack Wilkinson and Alex Kean for their support throughout the process, they were professional, responsive, and clearly understood our requirements. The experience was smooth from start to finish, and we'd be happy to work with Express Recruitment again.

November 30, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Express Recruitment were so helpful…

Express Recruitment were so helpful finding me a job placements. The staff were so attentive, particularly Cleo who was so friendly and helped me find a fast temporary role! Would reccommend to anyone looking for a job!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Had a really positive experience


Had a really positive experience with Express Recruitment, especially with Alex. Alex was friendly, approachable and took the time to understand exactly what I was looking for. This made the whole process feel a lot more personalised rather than rushed that I’ve experienced at other recruitment agencies. He checked in regularly, explained each step clearly, answered questions I had, and seemed genuinely invested in helping me find a good fit. That personal touch made all the difference. All in all, my experience with Express was supportive and reliable.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

EXPRESS Recruitment

Express Recruitment were SO helpful when I needed a temporary role to fill some space between roles. I rang up one day and was in a new role 2 days later! Would really recommend!!!

December 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great company!

Alex really helped me find a job and was supportive throughout the process. Will definitely use Express again!

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Recruitment consultant had a bad…

Recruitment consultant had a bad attitude. Pushy. Condescending. Repeatedly told me I should accept the role because I am desperate for work and other people would be grateful for such an opportunity, which I found disgusting and rude.
I am not "desperate" for a job. I am being intentionally picky about finding the right role and employer specifically because I am not desperate and can afford to take my time and not accept any role that comes my way.
She refused to give me the job spec on the initial call and insisted that I attend a Teams video call interview before she would provide further information.
I am a qualified and experienced building surveyor and worked as a trained recruitment consultant specialising in the white collar construction industry, so I know how it should be done.
The email with the Teams link asked for my right to work share code and to upload my right to work documents, such as a passport and to sign a candidate declaration.
Under recruitment and GDPR law, yes, you should seek the candidates signed consent, application form, verify their identification and conduct a pre-screening interview before a candidate's can be passed to a client for consideration.
However, you should divulge the job spec information first and discuss what yhe needs and wants of the candidate are and ensure this matches with the client before proceeding to that stage of registration.
This recruitment agency are not specialising in white collar construction recruitment. That much is evident. They seemed out of their depth.
Mumbled some vague and contradictory information about the role and company, which wasn't clear at all and showed that they did not understand the role they were recruiting for.
To offer a contract role inside IR35, which I had to ask on the Teams call, because she didn't know, at a rate of £13.50 per hour (minimum wage), covering a huge area with my own car and fuel expenses, then try to blow smoke up my ass telling me with company benefits it would come to £30K, but I would be gaining an "invaluable" qualification that she didn't know anything about with a role that would lead to possibly permanent employment after 6 or 12 months (she wasn't sure) and a potential wage rise in the future.
Usually inside IR35 does not guarantee holiday or sick pay. The client has full control. You take home much less and are liable for fines if your self assessment tax returns have any discrepencies.
Effectively, I would not be entitled to claim any expenses from HMRC, it would be out of pocket. Essentially, I would be working for less than minimum wage, however the consultant tried to paint it.
Covering a huge region with my own car.
No thanks.
I would avoid this recruiter and deal directly with white collar construction/building surveying recruitment consultants who specialise in this area.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Recruitment with Cleo

Cleo has helped me find part time work when I needed it, and responded instantly to my queries. Very efficient and looking forward for my temporary work.

August 15, 2024
Unprompted review
Express Recruitment logo

Reply from Express Recruitment

Hi Darius,

Thank you for your kind review! It’s great to hear that Cleo was able to help you find part-time work. We’re happy that you found our service helpful.

Wishing you all the best in your temporary role and please don’t hesitate to reach out if you need any further assistance!

Advertisement
Rated 5 out of 5 stars

Fantastic experience so far

Fantastic experience so far. Looking for job for months and this company helped me in so many ways. Go here if you're looking for a job. 10/10 business and people management.

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

I am struggling to EXPRESS how much I…

I am struggling to express how much I recommend express! I signed up a couple of days after finishing university (on a Monday), and by the Friday I had a job offer. They made the whole process seamless and stress free, and the job that I had during my time with express was in the most lovely, supportive environment. Everyone is so friendly and they always pick up the phone immediately! Can’t recommend them enough, if you’re struggling to find work then don’t hesitate to sign up.

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Express Gold

Applied for a post that I really wanted and thought I may be in with a chance. Contacted Express recruitment where I had found the post. They really looked after me sorting out an interview for me, collecting and passing on my necessary documents and CV. They contacted me every day leading up to the interview checking everything was good and giving me pointers for the interview.
Big thankyou to the team, Laura Meyrick, Ella Mossop and massive thanks to Chris Slater for being on call for me. Great team.

November 25, 2021
Unprompted review
Rated 5 out of 5 stars

Great professional experience.

I called Express Recruitment in Nottingham in July 2021 in the morning about looking for temporary work, by lunchtime I had a call back and a few hours later I had a teams video call with a consultant Chris Slater who came across very polite, professional and extremely helpful.
He swiftly sent over my cv the same day to a local company and a few days later I had a teams video call and secured a 3 months contract. The whole experience was very efficient and without hassle. Filling out the required paperwork & sending it back to the agency was very uncomplicated. I spoke with other people at Express who were also very polite and helpful. I would definitely recommend using Express Recruitment to anyone. M Lloyd.

August 4, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

10/10 recruitment! The loveliest staff

I couldn’t recommend Express Recruitment enough! I signed up with them on Thursday, had an interview the following day and secured a temporary job for the following Monday. Big shoutout to Chris who was amazing throughout the whole process and kept checking in every step of the way. The best recruitment process ever and the nicest people! A very sincere and professional family business. 10/10!

July 25, 2021
Unprompted review
Rated 5 out of 5 stars

'Express' is no joke! Rapid staff

Very impressed and grateful to this recruitment agency. I signed up with them on the Wednesday and had an offer for a temp role starting on the Monday. Chris worked really hard and kept in touch with me every step of the way. I was also contacted by another agent, Charley, who was also busy working away trying to get me a role. She was very considerate of my preference and didn't try to put me forward for something I didn't feel was a right fit. Do not hesitate to sign up with Express Recruitment

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

After resigning from my job in Cumbria a few weeks ago to move back to Derbyshire to be closer to my family, I didn't think I'd find a new position this quick. I put my CV out for the world to see and I was contacted by Chris at Express Recruitment about a role. From that first phone call a week ago Chris has now found me a temporary role, which is just perfect for me. After a teams meeting Chris has kept in contact with me every day to keep me updated. If you are looking for a job role I highly recommend Express Recruitment,

June 27, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look