Express Tools Ltd Reviews 

191
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

The item I received was nothing like the picture on the website with none of the extras listed for $99.99. It is a cheap flimsy plastic item that I found on the SHEIN website for $13.95. When I asked... See more

Rated 5 out of 5 stars

Genuine review. Bought a 6m Screed beam. Very competitively priced. Phoned company to check stock - spoke to Matt. Stock confirmed. Purchased through on line portal - beam arrived by 10am the nex... See more

Rated 2 out of 5 stars

They said item was in stock. It wasn't. 3 weeks later item was delivered. What arrived was different from the website picture and turns out was the wrong part anyway (my fault but was mislead by th... See more

Rated 5 out of 5 stars

Ordered a large van vault slider at 4pm and delivered free before 12pm next day! The best part of the transaction........................nearly £100 cheaper than most other retailers. I d... See more

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Company details

  1. Construction Machinery and Equipment Store

Information provided by various external sources

Express Tools Ltd are on-line suppliers of Construction and Garden & Landscaping Tools, Machinery and Equipment. Also on offer is a large range of equipment for Height Accessing, Cleaning, Storage, Heating, Materials Handling and Sealey Tools. Prices include UK mainland delivery and VAT - What you see is what you pay!


Contact info

3.0

Average

TrustScore 3 out of 5

191 reviews

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3.0

All reviews

(191)

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Rated 5 out of 5 stars

First class service

Purchased a single section ladder at a great price. Excellent delivery service even though the address was incomplete. Delivery driver rang and when I got the message later that day I rang him back and explained where it had to go he jumped back in his van and went back to deliver. Thanks

March 7, 2014
Unprompted review
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Rated 5 out of 5 stars

Perfect !

Great Ladder and Price - Good Build Quality - and Versatile - plus great service - Thank You

January 29, 2014
Unprompted review
Rated 5 out of 5 stars

Prompt, courteous service with excellent after sales response.

My ladder arrived with a couple of small 'dents' in the top rung. I emailed the company who got back to me within 15 minutes and quickly sorted out my problem, offering to replace or adjust the price as a gesture of goodwill.
No quibble or delay. So refreshing to find this kind of service in these days.

December 13, 2013
Unprompted review
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Rated 5 out of 5 stars

Good kit at a fair price

I had a good look around for a readily available set of steps. Plenty of suppliers. I had not used Express Tools before, but they offered the steps at a very good price. Communication was good, delivery was quick. No problems. I will be happy to use Express Tools again.

December 9, 2013
Unprompted review
Rated 4 out of 5 stars

Ladder strong as an ox; delivery slow as a yak

I ordered a 4.5m ladder of 150kg max load on 28 November and received immediate email confirmation of the order. On the 3rd working day following I emailed a request for a delivery date; the only (unconnected) response was a receipt for my payment. Wanting to be home to receive the ladder, I 'phoned asking for the delivery date and ETA to be informed that the ladder was on its way. In a subsequent email I received a link to the shipping firm and, 'phoning them proved inconclusive. Succinctly: after further inconclusive phone calls the excellent-value ladder arrived on 6 December. It was worth waiting for, but Express really should keep its client in the delivery date loop.

December 7, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great people to do business with.
From choosing what you want, Ordering, Paying and delivery.
Letting you know what is happening with your order all the way through.

December 5, 2013
Unprompted review
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Rated 4 out of 5 stars

Great tool!

Great tool, but I only purchased it from because you advertise next day delivery on your website, this was not the case...

September 15, 2013
Unprompted review

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