We ordered from Freebirds World Burrito for a working lunch for a large group of mostly men whose jobs are in the field. These guys work hard in all-weather elements and have large appetites. There... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
We ordered P.F. Chang's through ezCater and had a great experience from start to finish. Ordering through ezCater was incredibly easy and made the whole process seamless. The food was fresh, flavorful... See more
Company replied
I had deleted & rdone my order 3 days prior to my event & it was "saved." When I went in to finalize the order about about 7 or 8 hours ahead of delivery time, but during the night, the order was gone... See more
Company replied
I've used ezCater now for five lunches in the office. The order placement is easy, you are alerted upon confirmation, when the order is on the way and once it's delivered. All orders have been variety... See more
Company replied
Company details
Written by the company
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by beyond helpful 24/7 service and business-grade reliability. For restaurant partners, ezCater helps grow their business by bringing them more orders and new high-value customers. To learn more, visit www.ezcater.com.
Contact info
40 Water Street, Floor 5, 02109, Boston, United States
- 1-800-488-1803
- support@ezcater.com
- www.ezcater.com
4.4
Excellent
20K reviews
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Very dependable and good service
Very dependable good service and great food
April 5, 2026
Unprompted review
Reply from ezCater
Hi JuJu,
Thank you so much for the wonderful review! We are thrilled to hear that you found our service dependable and enjoyed the food. It’s great to know we hit the mark for you, and we look forward to serving you again soon!
- The ezCater Team
Taka is so amazing and friendly
Taka is so amazing and friendly! He made my friends bachelorette so special and the food is INCREDIBLE
April 4, 2026
Unprompted review
Reply from ezCater
Hi Elle!
Thank you for taking the time to share this wonderful review! We’re glad to hear you enjoyed your experience and appreciate your kind words. If you need any help with ezCater orders in the future, please feel free to reach out to us at 1-800-488-1803 or support@ezcater.com — we’re here to help.
- The ezCater Team
Team Loved it!
It's been awhile since I received so many compliments and thanks for a lunch order. The team loved the food and there was barely any left over, which is rare. The delivery from ezcater was early and everything was included. Will definitely order from Urban Plates again.
April 1, 2026
Unprompted review
Reply from ezCater
Hello Nikki,
We're happy to hear that your team enjoyed the food and that the order was complete and on time! Thank you for your positive feedback, and we look forward to partnering with you again soon.
-The ezCater Team
Convenience
Convenience, quality, and reliability is unmatched with EZcater
April 1, 2026
Unprompted review
Reply from ezCater
Hi Marcie,
We're happy to hear that you find our services convenient, reliable, and of high quality. Thank you for sharing your positive experience with us!
-The ezCater Team
Reply from ezCater
Hi Lydie,
Thank you for the review. We are happy to hear that you enjoyed the food and service! Thank you for your positive feedback; we appreciate it. We look forward to serving you again soon!
- The ezCater Team
Firehouse Subs did an excellent job!
I had deleted & rdone my order 3 days prior to my event & it was "saved." When I went in to finalize the order about about 7 or 8 hours ahead of delivery time, but during the night, the order was gone & my cart was empty! I had to start over with the order, but even so Firehouse Subs did an excellent job & was right on time with an 11 AM delivery!
March 28, 2026
Unprompted review
Reply from ezCater
Hello Vera,
We appreciate you sharing your experience. We're sorry your original order was not saved and you had to redo it. We're glad the team delivered an excellent and timely service. Thank you for your feedback!
-The ezCater Team
Order arrived on-time
Order arrived on-time, and everything was correct
March 27, 2026
Unprompted review
Reply from ezCater
Hi there,
We're happy to hear that your order arrived on time and as expected. Thank you for your positive feedback; we appreciate it!
-The ezCater Team
Our driver was PERFECT!
Food was delivered on time and order was complete. Driver was helpful with getting everything set up and confirming order was correct.
March 27, 2026
Unprompted review
Reply from ezCater
Hello Wendi,
We're happy to hear that your food was delivered promptly, your order was accurate, and our delivery person provided excellent service. Thank you for your positive feedback!
-The ezCater Team
on time and helpful
March 27, 2026
Unprompted review
Reply from ezCater
Hi Mike,
We're happy to hear that our service was helpful and on time. Thank you for your positive feedback; we appreciate it!
-The ezCater Team
Great food, great service, great price, great set up!
Great food, attention to detail, on time, helped with set up and happy delivery!
March 26, 2026
Unprompted review
Reply from ezCater
Hi Marisela!
We are thrilled to hear you enjoyed the food and that our team could make the setup process a breeze for you. We truly appreciate the feedback regarding our attention to detail; it’s wonderful to know those efforts made an impact. Thank you so much for the wonderful review, and we look forward to serving you again soon!
- The ezCater Team
Order From Honey Baked Ham #902 - Greenville SC
I've ordered the boxed lunch from Honey Baked Ham for quick, convenient business meetings before and they have always been good. This time the order from their Greenville SC store was terrible. They appear to have been made the day before and then refrigerated/semi frozen. The sandwiches were ice cold even after sitting for an hour after being delivered. They used old rolls that were stale, hard and fell apart. The sandwiches were made with minimum ingredients - one single slice of meat, one limp piece of lettuce and one razor thin slice of tomato. I ordered a mixed selection of 15 boxes and we got 80% turkey and a couple of ham - nothing else. All the sodas were coke and sprite - nothing else.
March 25, 2026
Unprompted review
Reply from ezCater
Hi Carol,
Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the issues you encountered with your order items and are glad we could connect with you to make things right.
Quality and accuracy are top priorities for our restaurant partners, and we have shared your feedback with Honey Baked Ham to ensure these standards are met moving forward. We truly value your trust in our platform and look forward to serving you again soon!
- The ezCater Team
ezCater SAVES ME!
I order food for events I'm not attending all the time and this can come with lots of stress. But ezCater is reliable, communicative and easy to use. I love it!
March 25, 2026
Unprompted review
Reply from ezCater
Hello Wendy,
We're happy to hear that our service helps make ordering for your events stress-free! It's great to know that you find us reliable, communicative, and easy to use. Thanks for your positive feedback!
-The ezCater Team
Same food all the time and customer…
Same food all the time and customer service is very lacking they act condescending when 1 of their restaurants does not fulfill an order
March 26, 2026
Unprompted review
Reply from ezCater
Hello,
Thank you for taking the time to share your experience. We would love the opportunity to speak with you regarding your order; however, we’re unable to identify your account to reach out directly. What you described is not the experience we aim to provide, and we would genuinely appreciate the chance to learn more about what happened and how we can make things right. If you’re open to connecting, our team is available at 800-488-1803, or you can reach us directly at experiences@ezcater.com. We value your feedback and the opportunity to improve.
- The ezCater Team
Slightly Disappointed
Unfortunately, our driver was provided with the incorrect address and our order was late. When the driver called EZ Cater, for assistance with directions, no clear information was provided and driver called me directly. Our driver was amazing and remained poised and professional. We have had difficulty with our address before and when I call EZ Cater to ask them to correct this, they assure me that they will take care of it, but it continues to be an issue.
March 26, 2026
Unprompted review
Reply from ezCater
Hi Patti,
Thank you for taking the time to share your experience. Our ezCater team is here to help and would love the opportunity to better understand what happened and make things right. We attempted to reach you directly but were unsuccessful. At your convenience, please reply to our email from experiences@ezcater.com so we can gather your feedback and work to resolve this. Thank you!
- The ezCater Team
I like the group ordering feature
I like the group ordering feature. It worked well for our meeting. The restaurant did not follow the special instructions requested by the attendees but overall it was a good experience.
March 25, 2026
Unprompted review
Reply from ezCater
Hello Nancy,
We're glad you enjoyed the group ordering feature for your meeting! We appreciate your positive feedback. We regret the restaurant missed the special instructions.
If you would like to contact us with any questions or concerns, we can be reached at 800-488-1803 or support@ezcater.com.
-The ezCater Team
My favorite place to eat a Fattouche…
My favorite place to eat a Fattouche salad with salmon kabob. Excellent customer service
March 3, 2026
Unprompted review
Reply from ezCater
Hi Mariana,
We're happy to hear that you enjoyed your Fattouche salad with salmon kabob and found our customer service excellent. Thank you for your positive feedback!
- The ezCater Team
The delivery was smooth and the food…
The delivery was smooth and the food was fresh and hot.
It was not as tasty as usual but was still good.
March 24, 2026
Unprompted review
Reply from ezCater
Hello Edie,
We're happy to hear that the delivery was smooth and the food arrived fresh and hot! We appreciate your feedback that the taste wasn't quite up to par, but still good.
-The ezCater Team
The food quality is outstanding!
The food is always well presented, fresh and on-time. My team raves every time on the food quality.
March 17, 2026
Unprompted review
Reply from ezCater
Hi Erin,
We're happy to hear that the food is consistently well-presented, fresh, and punctual. It's great to know your team enjoys the quality. Thank you for your feedback! We look forward to serving you again soon!
- The ezCater Team
ezCater makes setting up catering for…
ezCater makes setting up catering for meetings a seamless process! The validation of the amount of food for the headcount, whether over or under, is extremely helpful when planning. It also gives catering delivery options that may not typically be available through direct sourcing. I thoroughly enjoy using this platform for all my catering needs.
March 24, 2026
Unprompted review
Reply from ezCater
Hi Travis,
We're happy to hear that our platform makes catering for meetings seamless for you! It's great to know that you find the food amount validation and catering delivery options helpful when planning. Thank you for your positive feedback; we appreciate it!
-The ezCater Team
Delivery on time
Delivery on time; driver courteous; ordered 5" subs, received 7" subs; ordered sandwiches on white and wheat bread, all sandwiches were on white bread; ordered an additional sandwich, but never received it, although the driver said she would bring it back.
March 19, 2026
Unprompted review
Reply from ezCater
Hi Doris,
Thank you for speaking with us and sharing your experience. We appreciate the opportunity to address the issues you encountered with your order items.
Accuracy and reliability are top priorities for us, and we’re glad we could connect with you to make things right. We’ve shared your feedback with the restaurant partner, and we truly value your trust in our platform. We look forward to serving you again soon!
- The ezCater Team
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