EziGlass - Vehicle Glazing Services Reviews 

112
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, efficient, and straightforward. Many people highlight the staff's helpfulness, friendliness, and deep understanding of their trade. Reviewers appreciate the prompt communication, timely arrivals, and the staff's willingness to go above and beyond, even traveling distances for repairs. Consumers frequently felt valued, experiencing an 'old school' service approach where their needs were prioritized. The reliability of the service, from initial quotes to the final job completion, consistently impressed people.

What people talk about most

Service

Customers had positive experiences with service, consistently describing it as professional, efficient, and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible service from Mark! He travelled all the way from Hereford to Worcester to repair my car screen window—such dedication. He was friendly, professional, and went above and beyond to make sure... See more

Company replied

Rated 5 out of 5 stars

Mark came to look at our damaged windscreen and did a great job in fixing a chip that someone else had previously attempted. He explained everything and was quick and efficient and very friendly . I w... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend EziGlass highly enough. My Land Rover Freelander 2 had a severely cracked windscreen, and I was keen to get it sorted quickly. A friend of mine recommended EziGlass. I rang... See more

Company replied

Rated 5 out of 5 stars

Getting our windscreen replaced was so straightforward with Mark. We contacted him at lunchtime and he was here early the following morning to quickly and professionally get the job done. A lovely ind... See more

Company replied


Company details

  1. Auto Glass Shop
  2. Car Repair and Maintenance

Written by the company

Your local Herefordshire independent for vehicle glazing and chip repairs. At EziGlass we offer a highly experienced and professional service with every job we do. We are ATA accredited in vehicle glazing and have almost 40 years experience in the trade.We are also a fully registered member of the IMI “Institute of the Motor Industry” We are a local Hereford company serving Herefordshire and surrounding areas, we aim to provide that personal touch that you just don't get with the national firms any more, so If you like to support local and prefer the honest, personal approach then call or message me for a quote or just a chat about your options.


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(112)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Mark arrived early and from the get go…

Mark arrived early and from the get go inspired confidence and trust. He is very honest about his work and very thorough!
I would have absolutely no hesitation in recommending him to Friends and Family. Wish more people were like this with their work ethics.

July 10, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Many thanks David. Pleasure to meet you.

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Rated 5 out of 5 stars

Great independent business!

Getting our windscreen replaced was so straightforward with Mark. We contacted him at lunchtime and he was here early the following morning to quickly and professionally get the job done. A lovely independent and straightforward business. Great service and a very fair price.

June 24, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Alison. Glad I could be of help.

Rated 5 out of 5 stars

5 Star Service

I don’t normally leave reviews, but I was so impressed with the service from Eziglass that I felt it was worth sharing.
From my first enquiry, Mark was incredibly helpful and responsive, answering all my emails quickly and providing honest advice along with clear, competitive pricing. Arranging a suitable date and time was straightforward, and he arrived exactly when he said he would.
The quality of the work was outstanding. My headlights had become dull and tired-looking over the years, but after Mark had finished, they looked fantastic – the difference was genuinely surprising.
It’s refreshing to deal with someone who is professional, reliable, and clearly takes pride in their work. I wouldn’t hesitate to recommend Eziglass to friends, family, or anyone looking to have their headlights refurbished. A first-class service from start to finish.

June 22, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Andy for your kind words. Glad to be of help.

Rated 5 out of 5 stars

Fab!

Mark was great! My windscreen was hit by a stone travelling on May bank holiday and he was quick to reassure me that the car was still drivable and was at my home by 11am the next day to complete the repair. Lovely chap who was quick to respond to messages and did the repair quickly. Thank you so much!

May 5, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Bethan. Much appreciated

Rated 5 out of 5 stars

The service was excellent

The service was excellent. Came at the appointed time. Replaced the windscreen with no issue's although it was a bit of an odd ball make of vehicle. Top marks to Mark . THANKS

April 27, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Many thanks Ian. Glad I could help.

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Rated 5 out of 5 stars

Mark was great

Mark was great, he came back to me quickly and was able to come to my house to replace my windscreen the next day. He was totally upfront about pricing and did an amazing job. Would definitely recommend!

May 1, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Katie. Much appreciated 👍

Rated 5 out of 5 stars

Eziglass - 1st class service

Mark and Eziglass provided an incredible service. My initial contact was made on a wednesday, and glass fitted on a friday, could have been done the next day but it didnt work my end. Price was incredidibly competitive, and comms was first class. I would highly recommend

April 17, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you James. Glad I could help 👍

Rated 5 out of 5 stars

Another great windscreen from Mark

Another great windscreen from Mark. He is always friendly and efficient. I can recommend his services highly. 😊

April 2, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you deb. very kind of you

Rated 5 out of 5 stars

‘Old school service’

Mark provided a great, efficient service. He travelled from Hereford to Wigmore to replace the windscreen on my 1971 Triumph Vitesse. He was patient, careful and professional and provides an ‘old school’ service where, as a customer, I felt valued and not an inconvenience.

March 31, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you very much Pete. was a pleasure to meet you and glad I could help.

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Rated 5 out of 5 stars

5* +++++++

Prompt booking, on time, excellent advice and service. Would give more than 5 starts if I could!

March 30, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Catherine. Glad I could help

Rated 5 out of 5 stars

Excellent service

Excellent service, we talked through the issues of a crack on a windscreen which had a couple of options to consider. Great result, very pleased, Mark was very friendly and professional throughout and obviously had a great understanding of the trade, definitely recommend.

March 20, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Much appreciated Gareth. Glad we could sort something out for you.

Rated 5 out of 5 stars

Knowledgeable local tradesman

Mark came to look at our damaged windscreen and did a great job in fixing a chip that someone else had previously attempted. He explained everything and was quick and efficient and very friendly . I would not hesitate to recommend him to anyone. A genuine man who knows his trade and cares about what he does .A local man doing a great job.

March 20, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

thank you very much Shirley. Very kind of you.

Rated 5 out of 5 stars

Fantastic Job

I can’t recommend EziGlass highly enough.

My Land Rover Freelander 2 had a severely cracked windscreen, and I was keen to get it sorted quickly. A friend of mine recommended EziGlass.

I rang them on the Monday and within minutes they got back to me with a very competitive and fair price - no hassle just straightforward and professional service. Even more impressively, by 2pm on Wednesday my new windscreen was fitted and looking perfect.

The whole process was smooth, efficient, and stress-free. Fantastic communication, great value and Mark has done a fantastic job. I wouldn’t hesitate to use him again or recommend him to anyone needing a windscreen replacement.

March 4, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you very much Jamie. Glad I could be of help.

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Rated 5 out of 5 stars

Great Job

Having worked in the motor trade for many years a high level of service is a priority for me. I contacted Mark re a leaking windscreen. He carried out the repair at our home today and his service and pricing I highly recommend. A genuine guy. Thanks Mark great job Mark.

February 26, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Many thanks Rob. Pleasure to meet you.

Rated 5 out of 5 stars

Rang eziglass for a quote for a replacement windscreen

Rang eziglass for a quote for a replacement car windscreen. He got back to me within an hour or 2 with a competitively priced quote and said that he could fit it the following day. Great communication. Windscreen fitted in an hour. He also gave me advice on the phone when I asked for a quote, and advised me what to do/not to do once it had been fitted eg not using car wash for 3 days. I had to have the windscreen replaced due to a chip in the windscreen that wouldn’t pass the MOT, and unfortunately I wasn’t covered through my car insurance. He gave me advice on how the chip affects the windscreen and to act quickly with small chips in future as water eventually gets into it and causes discolouration, and the area that MOT testers have to look at when deciding whether or not a chip is an mot pass or failure. A very friendly and informative guy, would recommend

February 25, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you very much Claire. Glad to be of help.

Rated 5 out of 5 stars

Brilliant service from Mark from the…

Brilliant service from Mark from the quote to the finished job could not ask for more. Great to see from a local run business

February 23, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you Guy. Pleasure to meet you and glad I could help.

Rated 5 out of 5 stars

Quality Workmanship

Mark provided a clear estimate detailing the work required. He worked carefully and to a high, clean and neat standard. I am very pleased with the work undertaken and the quality of the result.

February 9, 2026
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

thank you Howard. Pleasure to meet you and glad I could help.

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Rated 5 out of 5 stars

First class service …

Fantastic service replied almost straight away came and looked at windscreen was honest about not being able to fix would need a new windscreen. Ordered and fixed next day highly recommended

December 4, 2025
Unprompted review
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Reply from EziGlass - Vehicle Glazing Services

Thank you very much. Glad to be of help

Rated 5 out of 5 stars

Perfect experience from start to finish

Perfect experience from start to finish. Quick reply to my message and a quick quote. Very easy to book. He was extremely professional and fitted my new windscreen in no time. 10/10 highly recommend. I look forward to any screens I need replacing in the future. Cheers mate.

January 7, 2026
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Joe. Glad I could help

Rated 5 out of 5 stars

full replacement

Needed a full replacement within a tight time frame. Was helpful and quick to respond. Good communication on the day and friendly in person

December 31, 2025
Unprompted review
EziGlass - Vehicle Glazing Services logo

Reply from EziGlass - Vehicle Glazing Services

Thank you Dan. Glad I could be of help

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