Buyer Beware - Unresponsive and Unreliable
I strongly advise potential buyers to exercise extreme caution when dealing with EZIRIZ. My experience with them has been nothing short of a nightmare.
I purchased their software Reactor, and initially, it worked perfectly. However, when I encountered a critical issue that required their support, I found myself in a frustrating and hopeless situation. The software is tied to the hardware, and after making necessary upgrades to my machine, it suddenly stopped working.
I attempted to contact their support team multiple times through email, but to my astonishment, I received no response whatsoever. This level of unresponsiveness is unacceptable and unprofessional. As a paying customer, I expected timely assistance, but EZIRIZ failed to deliver.
My repeated attempts to communicate and resolve the issue have been met with complete silence. I've never experienced such a lack of accountability and customer support in my business dealings. It's evident that their customer service is virtually nonexistent.
I'm left with a non-functioning software and no recourse for assistance. The lack of support, coupled with the inability to use the software I paid for, has been a significant inconvenience and financial loss.
In summary, my experience with EZIRIZ has been one of frustration and disappointment. I strongly advise potential buyers to look elsewhere for software solutions. This provider's unresponsiveness and disregard for its customers make it an unreliable and untrustworthy choice.
Save yourself the headache and financial loss by avoiding EZIRIZ at all costs.
October 2, 2023
Unprompted review