EZ Living Interiors - Boucher Road Reviews 

2,078
TrustScore 5 out of 5

4.9

Unit 4 Shane Retail Park, Boucher Road, BT12 6HR Belfast, Northern Ireland, GB


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Rated 5 out of 5 stars

I went into the Boucher Road store to enquire about bunk beds and was helped by Jonny H. He was very pleasent, helpful and knowledgeable about all the options available. We ended up placing the order... See more

Company replied

Rated 5 out of 5 stars

I found shopping at EZ living so easy and stress free. I must be honest this was all down to the fantastic and very helpful staff especially Stevie Mc Guire. Nothing was to much trouble, be it checkin... See more

Company replied

Rated 5 out of 5 stars

Absolutely love my sofas, Jonny H couldn't have been more helpful. He always kept intouch with updates and went beyond his job expectations to make sure I got sorted. Highly reccomend reaching out to... See more

Company replied

Rated 5 out of 5 stars

Johnny H at Boucher Road Branch was extremely helpful. I found the perfect bed and he guided me through the finance agreement process making it much easier as I'd forgotten my specs! So much to offer... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Boucher Road

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Unit 4 Shane Retail Park, Boucher Road, BT12 6HR, Belfast, Northern Ireland, United Kingdom

  • +442890662265

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,078)

2,604 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Experience

We've always been impressed with EZ Living Interiors but never really committed to any purchases until Sunday. We had a fantastic visit to the Dundalk store several weeks back too but we're just browsing at that point.

We went into the Boucher Rd store after looking at other sofas in other retailers in the area but thought we would pop into EZ Living for a 'quick' look. We had a particular sofa in mind and after a brief acknowledgement from staff we were allowed to browse in peace which was great.

As soon as we seen the perfect sofa we approached Simon for help who couldn't have been any more helpful and was extremely informative.

The level of service Simon gave me and the family was second to none....no pressure, very accommodating, very family friendly with my son and we got a free coffee before committing to a purchase so the whole experience was second to none thanks to Simon.

Simon made the whole experience very worthwhile and was very informative with regards to promotions on offer and commiting to helping us should we decide to return later but we committed to a purchase after being given the information on the sofa and are really looking forward to our sofa arriving.

Thank you EZ Living. Thank you Simon.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

I love their stores and furniture

I love their stores and furniture. Jonny H at Boucher was lovely and patient given that I was having email issues.

August 29, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Just bought a mattress off Jonny in…

Just bought a mattress off Jonny in Boucher Road. Friendly and very helpful service. Look forward to getting our new mattress.

August 31, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

The customer advisor was great

The customer advisor was great

August 7, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Annette,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very professional especially Lydsay

Very professional especially Lydsay , she was mire than helpful .

August 6, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Margaret,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful staff

I went into the Boucher Road store to enquire about bunk beds and was helped by Jonny H. He was very pleasent, helpful and knowledgeable about all the options available. We ended up placing the order and I am very pleased with the service provided. I would have no hesitation to recommend Jonny H and the Ez living team and will definitely return for items in the future.

August 29, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

great range of furniture and very…

great range of furniture and very helpful sales staff.

August 9, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Connel,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent customer service

Excellent customer Service

August 9, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Johnny H at Boucher Road Branch was…

Johnny H at Boucher Road Branch was extremely helpful. I found the perfect bed and he guided me through the finance agreement process making it much easier as I'd forgotten my specs! So much to offer in Ez living!

August 28, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Catherine,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 1 out of 5 stars

Delivery time from date of purchase did…

Delivery time from date of purchase did not meet expectations

July 29, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out.

We’re sorry to hear that you’ve been disappointed with the waiting time for your order. Stock availability and delays can sometimes unfortunately be outside of our control, and we appreciate that this can be frustrating when you are looking forward to receiving your order.

Thank you for taking the time to share your feedback, and should you require any assistance, please do not hesitate to reach out to our Customer Care team directly.

Kind Regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

I was looking to purchase a set of bedroom drawers

I was looking to purchase a set of bedroom drawers and was served by Jonny at the Boucher Road store. He was very helpful, informative and friendly. It was overall a very relaxed and productive visit..
Thank you

August 28, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Bernadette,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great service in EZ living Interiors at…

Great service in EZ living Interiors at Boucher Road! Jonny H helped me get sorted with a new bed frame and mattress. Friendly, informative and all round great customer service. Highly recommend!

August 23, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Seamless service from start to finish

Seamless service from start to finish

August 3, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Andy,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Jonny H was brilliant

Absolutely love my sofas, Jonny H couldn't have been more helpful. He always kept intouch with updates and went beyond his job expectations to make sure I got sorted. Highly reccomend reaching out to Jonny H for help

August 6, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Meabh,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

Buying quality

All round good experience and good customer service

August 2, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Leslie,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Johnny H was an excellent source of…

Johnny H was an excellent source of advice regarding bed choice

August 4, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Colin,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 3 out of 5 stars

The start in the shop were very…

The start in the shop were very helpful. The two men that delivered our products were not. They were grumpy and didn’t check everything was working before they left. The sofa bed will not unfold and a technician now has to come out to check it.

August 5, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Dear Customer,

Thank you for reaching out.

We’re sorry to hear about your experience with our delivery team, and we appreciate you taking the time to share your feedback.

After speaking to our service technician, we’re glad to hear that your sofa bed is functioning as it should, and we hope you enjoy your new furniture.

Kind regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Hassle free experience

I found shopping at EZ living so easy and stress free. I must be honest this was all down to the fantastic and very helpful staff especially Stevie Mc Guire. Nothing was to much trouble, be it checking warehouse stock, colours,price,holding times. We even received coffee whilst looking round the store. Stevie never made us feel rushed or he was just looking a sale he was very knowledgeable and relaxed and I left the store feeling like I'd known him for years. Great guy

July 19, 2026
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Mark,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Simon was very helpful and informative…

Simon was very helpful and informative and made the process of purchasing our sofa very straightforward

August 22, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Paul,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

First class service

We called in over a couple of weeks undecided on what we wanted. Simon was able to point us in the right direction with his knowledge and professional approach. Looking forward to getting our new sofa now. Thanks to the team!

August 22, 2026
Unprompted review
EZ Living Interiors - Boucher Road logo

Reply from EZ Living Interiors - Boucher Road

Hi Michael,

Thank you for reaching out.

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,

Customer Care | EZ Living Interiors

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