EZ Living Interiors - Holywood Reviews 

1,508
TrustScore 5 out of 5

4.9

Holywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB


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Rated 5 out of 5 stars

This is the third time we have ordered from EZ Living Belfast. We always get excellent service from this company. Samantha who helped us with our order was fabulous nothing was too much trouble,... See more

Rated 5 out of 5 stars

Samantha was very helpful in helping us choose or luxury sofa. The store had an excellent range of sofa’s on display. Would be my first store to call on when looking for future items. Well done EZ liv... See more

Company replied

Rated 5 out of 5 stars

Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I c... See more

Company replied

Rated 5 out of 5 stars

We recently visited the Holywood Exchange store in Belfast and were assisted by Phil Brannigan who was very helpful and friendly. We we were given plenty of time and space without the salesperson bein... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Furniture Accessories
  4. Mattress Store
  5. Sofa Store

About EZ Living Interiors - Holywood

Written by the company

Discover your new home at EZ Living Interiors

Shop All Departments

Shop Sofas

Shop Dining Room

Shop Living Room

Shop Accessories

A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.


Contact info

  • Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, United Kingdom

  • 02890424299

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,508)

2,689 reviews in the last 12 months

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Rated 5 out of 5 stars

Fab customer service at EZ Living

I recently purchased a corner sofa from EZLiving, at Holywood Exchange. Phil Brannigan, the salesperson was knowledgeable, patient, and really listened to what I needed without being pushy. He made the whole process easy and stress-free. Highly recommend!

March 25, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Esther,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Useful advice

Useful advice. Good staff knowledge.

Our advisor was Sean and he spent time taking us through all of the options available and helping us make the correct choices.

April 10, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We just bought a corner suite from EZ…

We just bought a corner suite from EZ Living Holywood Exchange and were attended to by Phil Brannigan. As we have bought from Ez Living before we were glad that Phil was still there as he helped us so much in our previous purchase a few years back. Phil Brannigan is helpful, knowledgeable easy to chat to and helped so much with our purchase. Would definitely purchase again.

April 18, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Jennifer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Great quality in service and goods

Brilliant experience at the holywood store. Their furniture quality is excellent.
The staff are always welcoming and knowledgeable.
Shaun Goldthorpe was welcoming and extremely helpful.

April 18, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Michael,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Amazing products

Amazing products . The show room is amazing. All staff are very knowledgeable and professional .

March 28, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Mary,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Sales person give us good advice on buying our mattress...

We bought a mattress in February and it was delivered last week, by our request . Not much can be said for the delivery people as they hit almost everything on the way up the stairs, and even managed to break a toilet roll holder off the wall in the bathroom, at the top of the stairs. Also our delivery time for last Friday, was changed at least a half a dozen times. In the end, They phoned to say they'd be with us in half an hour, which turned out to be an Hour and a Half. Very unprofessional!

Shopping for our mattress, was a far better experience. Julie Armstrong showed us the different types of mattresses and had good knowledge about their fillings, materials etc. We decided on a medium firm king coil mattress and it's great. It has turned out to be a really good choice for us.
I am giving this review 5 stars, based on our shopping experience and not the delivery.

February 24, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Phil Brannigan at the Holywood store…

Phil Brannigan at the Holywood store was very attentive and helpful with the purchase of our furniture. He was in no way pushy but very polite and gave good advice. All the store staff that we met were fab but Phil is now our go to smiley salesman!

April 15, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Carol,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Helpful staff

March 25, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Elaine,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 4 out of 5 stars

Customer service was good

Customer service was good, delivery was late, then postponed which prevented 5 star rating

March 22, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Mark,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

First time trying this store

Great quality items of high standard, very helpful staff. Delivery arrived exactly on day and time agreed.

March 25, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Got served by Rich Holywood who was a…

Got served by Rich Holywood who was a fantastic help in helping us pick a single seat sofa for our house. Would highly recommend the professional advice.

October 24, 2025
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Mark,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We spoke to Samantha Moffett in person…

We spoke to Samantha Moffett in person and on the phone several times while researching for our new sofa. She couldn’t have been more helpful and professional. Highly recommend the Holywood store.

April 13, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Michele,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Customer service

Purchased a bed instore - Jenni was very helpful explaining different options and pricing. Patient when we were deliberating which option to go for. Thankyou, great experience 🙂

April 11, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Very helpful staff.

The lady (sorry can't remember her name) was very helpful and patient. Explained the products and helped me find the right bed and mattress for me.

March 20, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi William,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Excellent Service

Excellent Service
The store in Holywood is a lovely welcoming shop with friendly efficient staff. Jenni Wylie was extremely helpful when my husband and I were browsing, making suggestions and offering alternatives. She was also very patient when we returned the following day, still deliberating, before making our final decision.

April 9, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Dee,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Really good experience in the shop with…

Really good experience in the shop with the sales team. Finance was smooth and delivery was on time.
Very happy with quality of the items so far.

March 17, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi David,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

We had to contact EZLiving as wardrobe…

We had to contact EZLiving as wardrobe and bedside cabinets had a few issues to correct. Kirk arrived on date specified and sorted out what was required . Happy with outcome.

April 8, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Pauline,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

great service

great service, I got what I wanted. Samantha Moffett was super helpful, in fact I’ll be back later this week to get a couple of sofas off her

April 6, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Dear Customer,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Was very good

Was very good

March 13, 2026
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Georgina,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

Rated 5 out of 5 stars

Rich the sales colleague made…

Rich the sales colleague made everything clear and easy to understand different choices for colours and materials

April 4, 2026
Unprompted review
EZ Living Interiors - Holywood logo

Reply from EZ Living Interiors - Holywood

Hi Raymond,

Thank you for reaching out

We really appreciate your kind words and are so proud of the experience we shared with you!

I’ll make sure to pass your compliments on to our team members.

Please don’t hesitate to get in touch with us should you have any queries or need any support.

Kindest regards,
Customer Care | EZ Living Interiors

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