Worst of the worst online shopping experience, no data available anywhere about your order or any tracking available. No answer from costumer service emails or any kind of interaction with costumer. W... See more
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Worst on line shopping experience. The website and description of their clothing is flawed. If you need to return an item, they will ignore you. If you open a PayPal case, they wait until the day b... See more
The prices are good, the sizing could be more accurate,. They could add more sophisticated demure dresses; something classy: Although, there are a few if you search long enough. Shoe sizes could serv... See more
Amazing Yesterday I received package from my 4th order from Fabshopper, so far I bought 14 stuff (clothes mostly, bag, shoes, necklace). Everything is amazing. I always look what size model is wear... See more
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2.2
Poor
185 reviews
No recent history of asking for reviews
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Bad turned good another customer perspective !
Having ordered through Dealcloud these turned out to be the supplier! when ordering something on the 11 December way before the Christmas rush ! for Christmas, you would at least expect a UK based company to achieve a 'before Christmas' delivery - did they ? no !! did they manage between Christmas and the New Year - nope !! did they achieve straight after the New Year nope !! well when they say they deliver 21 days you can take it they WILL use every.............. single...................day................of the 21 days!! I've received products from the US and China faster !!
If a UK company cant complete a deliver before this there is something seriously wrong with their operation!! Ive still not received it so cant even comment on the "compatible razor blades"
7 Jan "My sincere apologies for the thing happened, we haven't got the stock for fusion blades till yesterday. I request you to please remove the comment from Trustpilot."
9 Jan - Razors received - unfortunately they didn't seem very sharp! so wanting to return them !!
15 Jan "Sorry very bad connection when we are in phone.
I’m refunding the p&p today, no need to return the item to us and we will send a query to dealcloud for refund of your item price.
I am requesting you to remove the comments from trustpilot or please add additional comment like we tried to resolve an issue."
17 Jan Money refunded!
January 7, 2014
Unprompted review
AWFUL - UNABLE TO CONTACT
I purchased five pxp consoles via KGB deals last month. When at last they arrived from China, they were not boxed and wrapped in a small black plastic bag. Inside, the console was dirty, scratched and had no instructions and clearly a used item. Nothing like the description on the deal. I had to pay 4.99 per item to be posted to me. I tried ringing, and mailbox was full or phone engaged. I tried to email and got no response. I have spent £125 on five Christmas presents which I am unable to give.
December 10, 2013
Unprompted review
Reply from Fabshopper
Hello Claire,
Thank you for taking the time to leave your feedback.
Please let us know your order numbers form fabshopper.
Thank you for your feedback and I am very sorry to hear you are not happy with the quality of Product and customer service. Please be assured our customers very important to us and we are always available to help our customers.
If you ever have an urgent query that you would like an instant response to we also have our Facebook and Twitter pages. Members of our customer service team are on Facebook and Twitter answering queries all day, 7 days a week
I hope that you do not judge the company on whole because of this issue and that it does not put you off shopping with us again.
Please don't hesitate to get in contact if you ever have any queries about your orders, we're always happy to help.
I apologise for any inconvenience caused to you.
Kind Regards
Lalitha
Bad turned good
Initially I had a bad experience trying to get a games console. This has now been put right and the company deserve another chance. Customer satisfaction is the key to a good business. This company lacked this in the first instance but have since made improvements. Everyone deserves a second chance.
December 8, 2013
Unprompted review
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