Faces By Bae Reviews 142

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

I highl recommend faye and her team , such a lovely atmosphere, very friendly and they listen to you and do what u ask always and make you feel very welcome

Rated 5 out of 5 stars

Federica is amazing ! I was nervous having a procedure first time off , her experience and confidence in her work shone out , she reassured me treatment was right for me seriously I haven’t looked... See more

Rated 5 out of 5 stars

Highly recommend, have received several treatments- Botox, fillers, facials. Girls are highly knowledgeable, professional and super friendly. Make you feel at ease and welcomed. Have brought friends h... See more

Company replied

Rated 5 out of 5 stars

I’ve been to Bae so many times I can’t count. She and her team and absolutely amazing practitioners and so passionate about what they do. Just check out their instagram page - the results speak for... See more

Company details

  1. Skin Care Clinic
  2. Beauty Salon
  3. Laser Hair Removal Service
  4. Specialized Clinic
  5. Tattoo Removal Service
  6. Wellness Center

Written by the company

At Faces By Bae, our practitioners offer a range of advanced non-surgical treatments including dermal fillers, PDO threads, SPMU, Anti-wrinkle, Fat Removal and much more. Our practitioners strive to be the best and are all extremely sought after. Faces By Bae is recognised worldwide as an industry leader offering the best and highest quality of treatments, which is displayed clearly in our before and afters and client testimonials.


Contact info

4.8

Excellent

TrustScore 5 out of 5

142 reviews

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Rated 5 out of 5 stars

Brilliant customer service and treatments

I have had few treatments now at Bae’s clinic and I’m incredibly impressed not only with results, but their client care too.
My treatments were by Bae and Federica.
Both were super professional, didn’t rush and gave me advice on things I wanted done, without pushing for something that wasn’t needed. Treatments are pain free, clinic is easy to get to, it’s beautifully furnished and equipped and the ladies on the reception are also lovely. Results are fabulous and I highly recommend the Faces by Bae clinic. Lili F x

June 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Professional service from when you walk…

Professional service from when you walk in to when you leave. Beautiful bright and immaculately clean salon with lovely friendly staff. I always see bae for my lip filler and my lips always look unreal. Bae is honest and very professional she definitely knows her stuff and i wouldn’t trust anyone else to do what she does! I have been 5 times so far and have never had a single complaint.

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

Very beautiful clinic firstly

Very beautiful clinic firstly. I have a 5ml package with Bae and laser hair removal with Diana. Bae is very amazing at what she does, she was patient, explained everything in detail so I understood fully and she is very very skilled at what she does. My before and afters are incredible, she has made me look 10 years younger but you also are not able to tell what has been done. Thank you Bae I will be returning. Secondly I had laser hair removal with Diana, oh she is so sweet! I have shaven for many years, avoiding all other methods of hair removal, especially laser! The main reason being I thought it hurt! And secondly I always felt uncomfortable at the thought of taking my clothes on. Instantly Diana made me feel relaxed, I knew she wasn’t judging me and had seen many women like me before! Also why does no one advertise that laser hair removal DOESNT hurt! Wow I was blown away I actually nearly fell asleep which is crazy to even think. I ended up paying extra to have full body hair removal. Can’t wait to see you all again. Thank you ladies for making me feel so relaxed and happy.

September 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

Bae is such a professional and makes you feel so comfortable and reassured, the reception staff are also so welcoming and the clinic is gorgeous! I have been to Bae a few times now off the back of recommendations and would defo recommend to anyone!

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

Went here for tear through and bae was…

Went here for tear through and bae was lovely talked me through everything before doing my procedure, asked if I was ok many times, very happy with the result and instant look is great , A*** service from start to finish, 2nd treatment I’ve had from Facesbybae and can’t fault them at all ;) thank you ladies I’ll be back soon ;)

May 17, 2023
Unprompted review
Rated 1 out of 5 stars

Really unprofessional girls putting…

Really unprofessional girls putting filler in other girls faces. They are not very well trained, and do not explain the risks of filler just give you a long electronic list on an iPad to absolve them of any responsibility. The way they also do filler compared to other aestheticians are different (bad way) and also told me I should consider getting filler for my chin because it’s “weak”.
Whilst I had the procedure done they were talking over my face about who said and did what and who took who’s boyfriend.
Poor service from clearly unprofessional untrained young women that didn’t even give me the result I wanted. Went somewhere else and they did a completely different application and my desired results.

April 25, 2022
Unprompted review
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Reply from Faces By Bae

Hi Selin,

I hope this message finds you well. Thank you for taking the time to share your experience with us. Your feedback is important, and we sincerely apologise for any inconvenience you may have encountered.

We are genuinely sorry to hear about your concerns about your visit. In terms of an electronic consent form, we do apologise that you do not like that this was on an iPad, however, a member of our team is always able to help those through that ask. In response to your chin procedure, the word “weak” is an easier term for a receding chin, that is client-friendly.

At Faces by Bae, we aim to provide not only exceptional procedures but also a high standard of care throughout your journey.

We take pride in our staff they are highly professional and top experts in their industry. The brand is all about expertise, high-end quality and aftercare support.

We look forward to hearing from you.

Warm regards,
Team Faces By Bae

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Rated 1 out of 5 stars

Don’t go there

They will never reply to your after care concerns so unprofessional and carless yet expensive, appalling customer service i will complain to the correct people about them

July 23, 2022
Unprompted review
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Reply from Faces By Bae

Hey Kati,

I hope this message finds you well. Thank you for taking the time to share your experience with us. Your feedback is important, and we sincerely apologise for any inconvenience you may have encountered.

We are genuinely sorry to hear about your concerns regarding the aftercare support. Please can you get in touch with our team on (02074825078) so that we can investigate. As of now, we did not find any file with your name and treatment.

At Faces by Bae, we aim to provide not only exceptional procedures but also a high standard of care throughout your journey. We are known for our expertise and aftercare support.

We look forward to hearing from you.
Warm regards,
Team Faces By Bae

Rated 1 out of 5 stars

AVOID!!

Execrable customer service!!
I was left with a botched lip filler!
Very unfriendly and unhelpful when discussing the issue.
The treatment was done in a rush!
Just a money hungry lady who doesn’t care about her customers.

July 12, 2022
Unprompted review
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Reply from Faces By Bae

Hi Maria,

I hope this message finds you well. Thank you for taking the time to share your experience with us. Your feedback is important, and we sincerely apologise for any inconvenience you may have encountered.

We are genuinely sorry to hear about your concerns regarding the aftercare support. Please can you get in touch with our team on (02074825078) so that we can investigate. As of now, we did not find any file with your name and treatment.

At Faces by Bae, we aim to provide not only exceptional procedures but also a high standard of care throughout your journey.

Our staff is highly professional and top experts in their industry. The brand is all about expertise, high-end quality and aftercare support.

We look forward to hearing from you.

Warm regards,
Team Faces By Bae

Rated 1 out of 5 stars

Horrendous experience

Horrendous experience. Please be aware that lots of juvenile experimenters inspired by Instagram are starting to get into the filler industry. These aren't actual clinicians treating you. They stand over you & LOUDLY AND OPENLY discuss personal client emails and business matters WHILE working on your face. It is low-brow, decrepit & the work is done in a filthy basement covered in pink in hopes you don't notice the cracked paint and dirty walls.

May 8, 2022
Unprompted review
Faces By Bae logo

Reply from Faces By Bae

Hi Marty

I hope this message finds you well. Thank you for taking the time to share your experience with us. Your feedback is important, and we sincerely apologise for any inconvenience you may have encountered.

We are genuinely sorry to hear about your concerns. As of now, we did not find any file with your name and treatment. Also, our clinic is white-black themed, we do not have any pink interiors.

At Faces by Bae, we aim to provide not only exceptional procedures but also a high standard of care throughout your journey.

Our staff is highly professional and top experts in their industry, they are loved by all our clients. The brand is all about expertise, high-end quality and aftercare support.

We look forward to hearing from you.

Warm regards,
Team Faces By Bae

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