I've ordered from Faded Store 4 times so far and all times have been a great experience. The quality of the t-shirts is excellent. the prints are sharp and the colors are just as bright and vibrant as... See more
Company replied
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Review summary
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Item received very quickly after ordering, virtually next day. Original item was too large, have returned it & just waiting for refund. Ordered correct size & again delivery time was amazing. Item... See more
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Ordered some jeans which arrived fine but just weren't my style (good quality though). Postal company lost them in the post but customer service were great with getting it sorted out, particularly Lib... See more
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Easy to order online, fast delivery .The quality of the clothes is very good. Had an issue with being sent out the wrong size but was quickly rectified by a great customer care team member named Sean.... See more
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Company details
Written by the company
Browse our latest mens urban streetwear collection and join the FADED gang today. Our collection stands out from the rest with unique designs to suit all. Shop now!
Contact info
United Kingdom
- Info@Fadedstore.com
- www.fadedstore.com
4.2
Great
1K reviews
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Reply from FADEDSTORE ©
Hey Mark,
We're happy to hear that you are enjoying the product! Thank you for your positive feedback regarding our fast delivery and reasonable prices.
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Tracksuit bottoms - not even their brand arrived
Ordered 2 pairs of tracksuit bottoms, 1 grey , 1 black . Some item just 2 different colours. What arrived was a cheap material pair of black bottoms. With damage to the upper front. Also to add they looked nothing like the website photo. Didn’t have the faded writing on back pocket or nothing. They were not great . I then pulled out the grey ones of which had a jack and jones label on the side and inside. They were also nothing like what was advertised. They didn’t even have a rear pocket but the advert has a zoomed in photo of the pocket specifically. I was not happy as for around £50 a pair I was expecting some quality but never mind. Returned them , won’t buy again
April 19, 2026
Unprompted review
Reply from FADEDSTORE ©
Hello,
Thank you for taking the time to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-JJpakn3rr0730426- info@fadedstore.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Once again, we would like to thank you for your patience and cooperation.
Many thanks,
Team Faded
Great quality products for an excellent…
Great quality products for an excellent price. Great brand
April 17, 2026
Reply from FADEDSTORE ©
Hey Will,
We're happy to hear that you enjoyed our products' excellent quality and price. We appreciate you taking the time to leave us your feedback.
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Reply from FADEDSTORE ©
Good afternoon Emma,
Hope you're having a good week,
Thank you for rating us with a positive 5-star service review.
We're so pleased to read that you're happy with the overall service that we deliver here at FADED STORE.
We can see that you have placed multiple orders with us dating back to February 2021. We've taken a look at your account, and we can see that you most recently purchased - Waffle T-Shirt (Charcoal), Waffle Short (Charcoal), Waffle T-Shirt (Stone), Linen Short (Stone), Pleated Short (Black) and the Linen Short (Black).
Thank you again for your support and loyalty.
Many thanks,
Adam
Team FADED
Top quality brand no faults
Top quality brand no faults, will be ordering again 100%, Happy to support a Manchester brand.
April 10, 2026
Reply from FADEDSTORE ©
Hey Bran,
We're happy to hear that you had a top-quality experience with our brand! We appreciate your support and are glad you're pleased with our Manchester products. Thanks for the positive feedback!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Great Customer Service
Had an issue with a delivery but once I contacted them it was resolved immediately. Good company and great clothing. Will definitely use again!
April 14, 2026
Unprompted review
Reply from FADEDSTORE ©
Hey Carole,
Hope you're having a good week!
Thank you for sharing your recent shopping experience with the FADED community. We are delighted to hear that our team was able to help resolve your issue.
Thank you again for your support and loyalty.
Kind regards,
Adam
Team FADED
Love the brand but I want more box fit…
Love the brand but I want more box fit clothes
April 11, 2026
Unprompted review
Reply from FADEDSTORE ©
Hey Dean,
We're happy you love our brand! We appreciate your feedback and will consider adding more box fit options to our collection.
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Great products with great designs
March 31, 2026
Reply from FADEDSTORE ©
Hey Robin,
Hope you've had a great Easter Bank holiday!
Thank you for taking the time to share your first-time shopping experience with the FADED community.
We've taken a look into your account, and we can see that you have ordered the Resort View T-Shirt (White) and Monogram Short (Grey Marl). We're so pleased to read that you're happy with the range of products that we offer here at FADED.
If you need any help in the near future, please don't hesitate to get in touch with our dedicated support team - info@fadedstore.com
Thank you for shopping with us.
Take care,
Adam
Team FADED
Very good
Very good, clothing is top quality and the fit is unbelievable accurate
April 2, 2026
Unprompted review
Reply from FADEDSTORE ©
Good Afternoon Alex,
We're happy to hear that you enjoyed the top quality and accurate fit of our clothing. Thank you for sharing your positive experience with us!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Excellent quality
I was really happy how quick the delivery arrived.
The quality of T-shirts and shorts is excellent.
April 5, 2026
Unprompted review
Reply from FADEDSTORE ©
Hey Jennifer,
We're happy to hear that the delivery was quick and that you find the quality of our T-shirts and shorts excellent. We appreciate your positive feedback!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Reply from FADEDSTORE ©
Hey Milo,
We're happy to hear that you think our product has unbelievable quality at a reasonable price. Thank you for your positive feedback!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Happy with my purchases the way it fits…
Happy with my purchases the way it fits the way it looks
March 25, 2026
Reply from FADEDSTORE ©
Hey Parris,
Hope you're keeping well,
Thank you for sharing your positive 5-star review.
We're so pleased to read that you're happy with the fit and quality of your latest order from us - the Alpine Tour T-Shirt (Off White).
Thank you again for your support and for shopping with us.
Best wishes,
Adam
Team FADED
Reply from FADEDSTORE ©
Good Afternoon Robin,
We appreciate you sharing your experience and are so happy you love the design and quality!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
Do not use!
Do not use!
Customer service is none existent, they give false and misleading information and then when you reply take ages to come back.
Ask to raise a complaint and they delay it by sending a document that cannot be amended and then copy and paste it to send to you to make you fill in via a notes page- what sort of way to make a complaint is that?
Fill this in and receive a reply days later, told someone will be back to you within 72 hours, well that time has passed and still no reply!
March 19, 2026
Unprompted review
Reply from FADEDSTORE ©
Good morning,
Thank you for sharing your latest shopping experience.
Upon reviewing your account details, we can see that an inquiry was raised regarding a refund breakdown on 3/3/26. We can see that a member of our support team provided a breakdown of the refund on 3/3/26.
Furthermore, we can see that your case was escalated and concluded via email.
For more information regarding shipping and refund policy, please follow the links -
fadedstore.com/pages/shipping
fadedstore.com/pages/refund-policy
In the meantime, if you require any further assistance, please send a follow-up email to info@fadedstore.com
Kind regards,
Team FADED
I am still waiting for my order
I am still waiting for my order, EVRI have rescheduled, still waiting for day and time ??
March 2, 2026
Unprompted review
Reply from FADEDSTORE ©
Hi Adam,
Thank you for taking the time out to share your recent shopping experience.
To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-EVDEL080326- Info@fadedstore.com
This will allow our dedicated Customer Service team to log and raise a case number for you.
Once again we would like to thank you for your patience and cooperation.
Kind regards,
Team Fadedstore
Reply from FADEDSTORE ©
HI JG,
We're happy to hear that you are pleased with the quality and fit. Thank you for your positive feedback; we appreciate it!
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
Quality brand
Love this brand, clothes are so comfy and the cut and fit are always spot on!
Cannot rate them highly enough!
Customer services are great and spot on with the relative help and info, shout out to Liberty for her help.
Chet and the team, keep doing what youre doing!!!
February 4, 2026
Unprompted review
Reply from FADEDSTORE ©
Hey Dwain,
We appreciate your wonderful feedback!
We're delighted to hear that you find our collections comfy and the fit spot on.
We're so proud of the service that Liberty has provided you. Your feedback helps both new and existing customers to shop with confidence. We'll make sure that we share your kind words with Liberty and the team here at FADED.
Thank you again for your support and loyalty.
Take care,
Jonathan
Team FADED STORE
Returned items due to being too large
I ordered 2 t shirts in size XXL but when they arrived they were far too big I contacted Faded straight away and returned the items recorded delivery , I received my refund with no issues. I have to say that the t shirts I received were really good quality so I will be re ordering in a smaller size.
February 4, 2026
Unprompted review
Reply from FADEDSTORE ©
Good Morning Simon ,
We appreciate your feedback and are glad the return process was smooth. We're happy to hear you liked the quality of the shirts and plan to reorder. We hope the new size works out perfectly for you!
Thank you again for your support and loyalty.
Take care,
Natalie
Team FADED STORE
Loved the t-shirt great quality great…
Loved the t-shirt great quality great colour speedy delivery
February 4, 2026
Reply from FADEDSTORE ©
Hey Jennifer,
Hope you're having a great day!
Thank you for your continued support and loyalty.
We're so pleased to read that you're happy with your new Stars T-Shirt (Forest Green), along with the overall service that we deliver here at FADED.
Thank you again for your positive 5-star review, and we look forward to seeing you shop with us again in the near future.
Take care,
Adam
Team FADED
Reply from FADEDSTORE ©
Hey Jord,
We're happy to hear that you are satisfied with the quality and fit. Thank you for sharing your positive experience with us!
Thank you again for your support and loyalty.
Take care,
Sean
Team FADED STORE
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