Fairway Furniture - Newton Abbot Reviews 

930
•
TrustScore 5 out of 5

4.9

Newton Road, Kingsteignton, TQ12 3AD Newton Abbot, Devon, GB

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See what reviewers are saying

Rated 5 out of 5 stars

The salespeople in the shop were attentive and gave honest advice, based on long experience. The selection of furniture is extensive with an accent on quality, taste and understatement. The delivery c... See more

Company replied

Rated 5 out of 5 stars

Brian, the salesman, kept my Mother informed at every stage. The gentlemen who made the delivery and collected the old furniture were incredibly patient, helpful and efficient. The new furniture is ev... See more

Company replied

Rated 4 out of 5 stars

In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... See more

Company replied

Rated 5 out of 5 stars

Perfect service from start to finish. Ordering the item was smooth and seamless. I was kept upto date of progress and delivery was on time.18th

Company replied


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Flooring Store
  5. Sofa Store
  6. Upholstery Shop

About Fairway Furniture - Newton Abbot

Written by the company

Fairway Furniture is the leading independent home furnishing retailer in the South West of England.

Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.

From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget. Find your nearest store Need help? Chat now Shop now

FREE 5 Year Structural Guarantee

Giving you long-term peace of mind

Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.

Contact info

  • Newton Road, Kingsteignton, TQ12 3AD, Newton Abbot, Devon, United Kingdom

  • 01626 332888

4.9

Excellent

TrustScore 5 out of 5

930 reviews

5-star
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1-star

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(930)

649 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my new bed your delivery men…

I love my new bed your delivery men were 1st class
They were very kind and made sure I was happy with there
The whole transaction was very good
I I will use your company again
As I am disabled it is good to buy from a company like yours thank you

January 8, 2026
Fairway Furniture - Newton Abbot logo

Reply from Fairway Furniture - Newton Abbot

Good morning, thank you so much for taking the time to review your recent purchase with us, we really appreciate it. We are so pleased to hear that you had a good shopping experience, and we have passed on your kind words to the store and delivery team. We are thrilled that you are loving your new bed! Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Great service and advice

It's always good doing business with Scott at Fairway in Kingsteignton. He has never pressurised into buying anything but has given sound advice and help. That is needed especially as its normally for my 84 year old father these people need this type of service. So please pass my thanks on again from myself and dad

November 22, 2025
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Reply from Fairway Furniture - Newton Abbot

Good morning Mr Scott, thank you so much for your lovely review of the service you received from Scott in our Newton Abbot store. We are so pleased he was able to help you and your Dad find what you were looking for, and we have passed on your kind words to him and the management team. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Couldn't have asked for more. A wonderful experience

From the showroom to the delivery of our 3 piece suite we found the service outstanding. The salesman in the Newton Abbot branch was very welcoming and helpful and nothing was too much trouble. As were the deliverymen. We received the best service we have ever received from any Company. Will certainly choose Fairway Furniture in the future. Their service is excellent, second to none

January 8, 2026
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Reply from Fairway Furniture - Newton Abbot

Good afternoon, thank you so much for your review. We are thrilled to hear you had a good shopping experience with us. We have passed on your wonderful feedback to the store and delivery team. We hope that you are enjoying your new furniture, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, went out of their way to help us with a prompt delivery!

Purchased a sofa and bed in the sale and ex display..very happy with both!

January 5, 2026
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Reply from Fairway Furniture - Newton Abbot

Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear you are happy with the service you received both in store and from our delivery team, and we hope that you are enjoying your new furniture! Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Excellent service all round

Excellent service all round. Would definitely use them again

January 7, 2026
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Reply from Fairway Furniture - Newton Abbot

Good afternoon, thank you so much for your 5 star review! We are thrilled to hear you would shop with us again, we really appreciate it, and we hope that you are loving your new furniture in your home. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Great shop service supported by prompt…

Great shop service supported by prompt and efficient delivery. Items delivered ahead of schedule and installed as required

January 9, 2026
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Reply from Fairway Furniture - Newton Abbot

Good afternoon, thank you for your recent 5 star review. We are so pleased to hear you are happy with the service you received, and we have passed on your kind words to the store and delivery team. Thank you for shopping with us, and we hope to see you again soon. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

The person who served

The person who served us was extremely pleasant and answered all our questions knowledgeably. He understood our need to have the chair soon as I was going to have a hip replacement and made sure that it would be delivered whilst I was in hospital! Nothing was too much trouble.

December 27, 2025
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Reply from Fairway Furniture - Newton Abbot

Good afternoon, thank you so much for your lovely review. We are so pleased to hear our sales team was able to help you find what you were looking for. We hope you are enjoying your new chair, and we hope you have a speedy recovery. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Came in to look for a bed

Came in to look for a bed , was approached by member of staff , very friendly we asked a few questions she was very helpful, left us alone while we had a good look at the beds , we didn’t feel pressured by staff which was nice , we took our time to make our decision.

December 7, 2025
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Reply from Fairway Furniture - Newton Abbot

Good morning. We are so pleased to hear our sales team were able to help you find the right bed for you, without you feeling pressured. We don’t like “pressure selling” either, as we would much rather help our customers find exactly what they want. We have passed on your kind words to the store team, and we hope that you are enjoying your new bed. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Great all round

Great in store service, we were kept informed by the progress, early delivery than expected which was great. Delivery and removal all went very smoothly and within their scheduled time

December 18, 2025
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Reply from Fairway Furniture - Newton Abbot

Good morning, thank you for your 5 star review. We are so pleased to hear you had a good shopping experience, and we have passed on your kind words to the store and delivery team. Thank you for shopping with us, and we hope to see you again soon. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Very helpful

Very helpful. Good product delivered earlier than expected.Nice delivery men who arrived more or less to time arranged. Would recommend them.

December 18, 2025
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Reply from Fairway Furniture - Newton Abbot

Good morning, thank you for your recent review. We are thrilled to hear you had a good shopping experience, and we have passed on your kind words to the store and delivery team. Thank you very much for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Excellent service

Great service and help both in the store and with the delivery itself

Highly recommend this lovely company

December 19, 2025
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Reply from Fairway Furniture - Newton Abbot

Good morning, thank you so much for your recent review. We are so pleased to hear you are happy with the service you received, and that you would recommend us, we really appreciate it. Thank you so much for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

All as promised

All as promised, delivered perfectly, very happy.

December 19, 2025
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Reply from Fairway Furniture - Newton Abbot

Good morning, thank you so much for your 5 star review! We are so pleased to hear you are happy with the service you received, and we hope that you have been enjoying your new furniture in your home. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Excellent service …

Delivery was earlier than original said on purchase , very easy assembled in no time and took all packaging away excellent service

December 5, 2025
Fairway Furniture - Newton Abbot logo

Reply from Fairway Furniture - Newton Abbot

Good afternoon, thank you so much for taking the time to review your recent purchase with us. We are thrilled that you are happy with the service you received, and we hope that you are enjoying your new furniture! Kind regards – Fairway Furniture

Rated 5 out of 5 stars

The service from placing the order to…

The service from placing the order to having the Bed delivered and set up was excellent. The delivery drivers were very helpful and efficient and the overall experience was very good.

December 11, 2025
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Reply from Fairway Furniture - Newton Abbot

Good afternoon, thank you so much for taking the time to review your recent purchase with us. We are so pleased to hear you are happy with the service you received both in store and from our delivery team, and we have passed on your kind words to them. We hope that you are loving your new furniture, and we look forward to seeing you soon. Kind regards – Fairway Furniture

Rated 5 out of 5 stars
Fairway Furniture - Newton Abbot logo

Reply from Fairway Furniture - Newton Abbot

Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear you are happy with our selection of products, and we hope that you are enjoying your new furniture. Thank you for shopping with us, and we look forward to seeing you again soon. Kind regards – Fairway Furniture

Rated 4 out of 5 stars

My sofa is beautiful..staff in newton…

My sofa is beautiful..staff in newton abbot store very helpful. Communication re arrival was very good

December 3, 2025
Fairway Furniture - Newton Abbot logo

Reply from Fairway Furniture - Newton Abbot

Good afternoon, thank you for taking the time to review your recent purchase with us. We are so pleased to hear that you are happy with your sofa, and we hope that you will think of us again for your next furniture purchase. Kind regards – Fairway Furniture

Rated 5 out of 5 stars

Very helpful and put it where it needed…

Very helpful and put it where it needed to go and curtious. On time and no waiting about.Recommend them !👍

December 4, 2025
Fairway Furniture - Newton Abbot logo

Reply from Fairway Furniture - Newton Abbot

Good afternoon, thanks so much for your 5 star review! We have passed on your lovely comments to our delivery team. We hope that you are enjoying your new furniture, and we look forward to seeing you again soon. Kind regards – Fairway Furniture

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