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Rated 3 out of 5 stars

I saw all the good reviews and decided to order from Faits D'armes and can say that the items i received are GREAT and i got a discount... BUT! I have spoken with Faits D'armes SO many times, i g... See more

Company replied

Rated 5 out of 5 stars

Fantastic Service! I purchased some Pro Gauntlets and some Rawlings training swords from Faits Darmes. I will say at first I was worried about spending that amount of money online but,... See more

Rated 5 out of 5 stars

Really impressed by what the shop has to offer but even more so the customer service! I made an order and they didn't have my item in stock. I needed it fairly quickly so asked if they could possibly... See more

Rated 5 out of 5 stars

Renaud was very responsive to e-mail, and I got my product in a satisfactory amount of time. I highly recommend using Fait d'Armes for all of your HEMA gear needs. This distributor is responsive, prof... See more

Company details

  1. Sporting Goods Store

Written by the company

Boutique en ligne spécialisée dans les Arts Martiaux Historiques Européens. Vente d'équipement de protection et d'armes d'entrainement : épée longue, épée courte, hache de pas, lance, hache, dague, etc


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

116 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Just order directly from website

I saw all the good reviews and decided to order from Faits D'armes and can say that the items i received are GREAT and i got a discount... BUT!

I have spoken with Faits D'armes SO many times, i got billed TWICE, communication was a issue and lastly i didn't get the correct item...

The website works but service was a issue

October 20, 2025
Unprompted review
FAITS D'ARMES logo

Reply from FAITS D'ARMES

Thank you for your feedback. Happy to hear you're pleased with the products!
Unfortunately, I have no record of any double billing or incorrect item in our exchanges. If these issues persist, please contact me directly so I can resolve them quickly.
As you point out, ordering directly through the website does indeed simplify the process and avoids complications related to modifications via email.
Best regards,
Renaud

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Rated 5 out of 5 stars

Excellent customer service!

Really impressed by what the shop has to offer but even more so the customer service! I made an order and they didn't have my item in stock. I needed it fairly quickly so asked if they could possibly cancel the order and I'll make a new order later on down the line. They replied and actioned the refund within 10 minutes of me sending the email. Very awesome and looking forward to making a new order soon!

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic Service!

I purchased some Pro Gauntlets and some Rawlings training swords from Faits Darmes.

I will say at first I was worried about spending that amount of money online but, they were really great to deal with and helped me through the process.

Importantly, everything arrived, it arrived in good time
and with no damage.

I hope this helps other people who might be thinking of purchasing anything from Faits Darmes.

They have earned my trust the old fashion way, by doing exactly what they said they would.

August 11, 2022
Rated 5 out of 5 stars

Five stars

Responsive team, super fast delivery, quality products. I'll definitely order from them again.

August 9, 2022
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Rated 5 out of 5 stars

Excellent service and excellent advice…

Excellent service and excellent advice via the live chat.

Unfortunately the package is stick in UK customs (apparently due to the invoice simply saying "sword", which spooked them). However, this isn't necessarily the fault of Fait D'armes :)

July 7, 2022
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Rated 3 out of 5 stars

Bent but fixable with good quality

American buyer here. Sword was bent upon arrival but can be fixed. Sturdy and everything promised to be. Without needing to fix the curve I'd rate 4 stars.

January 5, 2022
FAITS D'ARMES logo

Reply from FAITS D'ARMES

Sorry about that, it happens sometimes while the transport but it comes back to normal easily

Rated 1 out of 5 stars

Dreadful ordered a synthetic to find…

Dreadful ordered a synthetic to find it improperly made, messaged them informing of the bad product, they finally got back to me saying they apologise and would send me a replacement that never came, nothing happened

December 2, 2021
FAITS D'ARMES logo

Reply from FAITS D'ARMES

Dir sir, we do have send you the replacement but it seems the parcel has encountered problem and never arrived. We will dig into it.

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