I saw all the good reviews and decided to order from Faits D'armes and can say that the items i received are GREAT and i got a discount... BUT! I have spoken with Faits D'armes SO many times, i g... See more
Company replied
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I saw all the good reviews and decided to order from Faits D'armes and can say that the items i received are GREAT and i got a discount... BUT! I have spoken with Faits D'armes SO many times, i g... See more
Company replied
Fantastic Service! I purchased some Pro Gauntlets and some Rawlings training swords from Faits Darmes. I will say at first I was worried about spending that amount of money online but,... See more
Really impressed by what the shop has to offer but even more so the customer service! I made an order and they didn't have my item in stock. I needed it fairly quickly so asked if they could possibly... See more
Renaud was very responsive to e-mail, and I got my product in a satisfactory amount of time. I highly recommend using Fait d'Armes for all of your HEMA gear needs. This distributor is responsive, prof... See more
Boutique en ligne spécialisée dans les Arts Martiaux Historiques Européens. Vente d'équipement de protection et d'armes d'entrainement : épée longue, épée courte, hache de pas, lance, hache, dague, etc
28 Rue du Gamay, 63270, Vic-le-Comte, France
Replied to 100% of negative reviews
Typically replies within 24 hours
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I saw all the good reviews and decided to order from Faits D'armes and can say that the items i received are GREAT and i got a discount... BUT!
I have spoken with Faits D'armes SO many times, i got billed TWICE, communication was a issue and lastly i didn't get the correct item...
The website works but service was a issue

Reply from FAITS D'ARMES
Really impressed by what the shop has to offer but even more so the customer service! I made an order and they didn't have my item in stock. I needed it fairly quickly so asked if they could possibly cancel the order and I'll make a new order later on down the line. They replied and actioned the refund within 10 minutes of me sending the email. Very awesome and looking forward to making a new order soon!
Fantastic Service!
I purchased some Pro Gauntlets and some Rawlings training swords from Faits Darmes.
I will say at first I was worried about spending that amount of money online but, they were really great to deal with and helped me through the process.
Importantly, everything arrived, it arrived in good time
and with no damage.
I hope this helps other people who might be thinking of purchasing anything from Faits Darmes.
They have earned my trust the old fashion way, by doing exactly what they said they would.
Responsive team, super fast delivery, quality products. I'll definitely order from them again.
The delivery was delayed a lot due to crappy postal services, but Faits Darmes offered a replacement which was nice and then the original shipment arrived. So fair trader.
The title says it, this is also one of the few places that keep SPES in stock in case you need gear quick
Excellent service and excellent advice via the live chat.
Unfortunately the package is stick in UK customs (apparently due to the invoice simply saying "sword", which spooked them). However, this isn't necessarily the fault of Fait D'armes :)
Absolutely top notch service from Renaud. Will definitely use his site as a destination for more gear.
An excellent experience from start to finish. An excellent quality item, delivered very quickly. Would definitely order from you guys again. Well done.
Great service from Faits d’Armes. Fast dispatch and smooth delivery to UK.
As always totally professional service and excellent products
American buyer here. Sword was bent upon arrival but can be fixed. Sturdy and everything promised to be. Without needing to fix the curve I'd rate 4 stars.

Reply from FAITS D'ARMES
Dreadful ordered a synthetic to find it improperly made, messaged them informing of the bad product, they finally got back to me saying they apologise and would send me a replacement that never came, nothing happened

Reply from FAITS D'ARMES
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