Et super sted at handle.De smukkeste…
Et super sted at handle.De smukkeste tapeter/maling og god guide til at sætte det sammen.
Bare det bedste
December 17, 2025
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
Tumstocksvägen 9A, 187 66, Täby, Sweden
- +468261111
- kundeservice@familietapeter.dk
- www.familietapeter.dk
4.1
Great
702 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The wallpaper is not what I expected.
August 19, 2025
Reply from Familietapeter
Hi Karolina,
Thank you for your feedback. We will contact you to talk about what you dont like about the product to see what we can do to help you.
Sincerely,
Familietapeter
Slow delivery
I was planning to wallpaper a week after I placed the order, but due to delays in production, it took almost 3 weeks for the shipment to arrive. There was also a glitch in the system which meant I did not get my order confirmation, and it was really unclear when the delivery would be made. The quality of the product seems fine, will put it up this weekend, and customer service was responsive - but it took way longer than I expected to receive things.
August 8, 2025
Reply from Familietapeter
Hi,
We apologize that your order was delayed and that a system error meant you did not receive an order confirmation. We understand that this creates uncertainty about the delivery, and this is not the level of service we strive to provide.
We are glad to hear that you are satisfied with the product quality and that our customer service was able to assist you during the process. We truly appreciate your feedback and will use it to improve both our delivery times and our communication, so that your experience will be smoother next time.
Kind regards,
Familietapeter
Their wallpapers are beautiful
Their wallpapers are beautiful, I have ordered paint from them too and it was really good.
I would have given them 5 stars, but they delivery company they use is the worst. They never deliver the packages in the time slot they say they will and are never willing to help.I hope they can choose a better delivery system in future.
July 24, 2024
Unprompted review
Beyond satisfied
Beyond satisfied! Amazing customer service that helped fast and good in a situation where they didn’t actually have to. Fast delivery. Very well packed.
100% recommend
July 1, 2024
Very high quality wallpapers and…
Very high quality wallpapers and quality service. Fast delivery to Denmark. everything is great !
January 31, 2024
Reply from Familietapeter
Hi,
Thank you for your kind review. We hope you're satisfied with the wallpapers!
Kind regards /Jonathan at Familietapeter
Great service and very fast delivery
Great service and very fast delivery. Highly recommended.
December 28, 2023
Super quick service!
Super quick service!
The order arrived in perfect condition and the day after!!
February 27, 2023
Unprompted review
Everything smooth and perfect
March 2, 2022
Fint sted at handle
November 13, 2021
Terrible service & delivery
I ordered wallpaper samples - on the website it says clearly 'delivery 1-2 working days'. A week later, I was told that the information on the website meant that goods actually left the warehouse after 1-2 days NOT that they were delivered after this time.
10 days later (and another email) I was told they'd just been sent.
Another week and still no delivery. This has delayed our project by 3 weeks.
I requested a refund (received 3 weeks after the original purchase).
September 14, 2021
Reply from Familietapeter
Hello,
We got and sent your samples the 28/10 and after this date we can't take answer for the delivery whick is made by post. I'm sorry that this took so long.
Mia Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.