Fanatics Germany Reviews 

1,848
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

For me was really important the quality of the stamped numbers... they are perfect! (Much much better than the poor quality jerseys from the nfl.eu shop)

Rated 5 out of 5 stars

My experience was great cause i found some realy cool wwe merch for a great reduced price per piece, the delivery was quick and every piece looked as on the product pictures in reality. I hopeful... See more

Rated 1 out of 5 stars

Very disappointed with these shirts! I purchase the Salute to Service shirts every year since they’ve come out as my husband is active duty military, this year they cost far more and the quality was n... See more

Company replied

Rated 5 out of 5 stars

Good offers even though just one or two sizes are usually available. Always happy to find a football shirt to add to my collection at an affordable price!

Company details

  1. Sportswear Store

Written by the company

Mit einem Durst nach Erfolg auf und neben dem Platz ist das Fanatiker-Erlebnis Von Fans, Für Fans; Wir wissen, was es für Sie bedeutet, unabhängig von den Farben Ihres Teams. Unser Fanatiker-Team lebt und atmet jeden Schuss, punktet und spart und bietet ein erstklassiges Fan-Erlebnis vom Anpfiff bis zum Schlusspfiff. Fans einen vollständigen Zugang zu offiziell lizenzierten Waren zu Hause, auf der Straße und im Stadion zu ermöglichen. Neben den Profis und den führenden Ligen, die Sie lieben, bietet unser offizieller Fanatics-Online-Shop die größte Auswahl an Fanwear im gesamten Profisport, was die Leidenschaft beflügelt, die Top-Teams und bahnbrechende Spieler zum Ruhm treibt. Unser umfassendes Sortiment an authentischen NBA-, NFL-, NHL-, MLB-, Fußball- und Rugby-Bekleidung reicht von Baseballmützen und vom Team ausgestellten T-Shirts bis hin zu klassischen Polos und Spezialtrikots, für die Fußball- und Rugby-Enthusiasten ausführlich gesorgt haben. Fanatiker, die den Charakter und die Farbe eines Matchday-Erlebnisses einfangen, haben keine Angst vor Innovationen, um diesen gewinnenden Touch zu erzielen, und nutzen das Know-how, das uns zu Spitzenreitern auf unserem Gebiet macht. In der Pole Position, um Verbindungen herzustellen und diese berühmten Siege zu verbessern, stehen Fanatiker rund um die Uhr zur Verfügung, damit Sie sich daran erinnern können, wo Sie waren - und was Sie trugen -, wo immer Ihre Loyalität liegt.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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4.2

All reviews

(1,848)

969 reviews in the last 12 months

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Rated 4 out of 5 stars

ordered item arrived in great condition.


For the product i would give 5 stars but the shipping took one month, so for this I would give 4 stars.

January 11, 2025
Fanatics Germany logo

Reply from Fanatics Germany

Hello Renáta. We appreciate your feedback and apologize that your order has not been received within the expected timeframe. We have reviewed your order and sent you an email. We look forward to hearing from you. Sincerely, Morgan

Rated 1 out of 5 stars

got a wrong item

got a wrong item. Customer service did not respond for days and it took weeks to get back my money
never again

November 13, 2024
Fanatics Germany logo

Reply from Fanatics Germany

Good Morning, Jorn. I am truly sorry for your experience. I have reached out via email to assist you with this issue. I look forward to speaking with you. Sincerely, Jordan.

Rated 2 out of 5 stars

This time delivery was longer than six…

This time delivery was longer than six working days
…and I am still waiting for a replay to my complaint regarding my last order - more than one year ago.

January 11, 2025
Fanatics Germany logo

Reply from Fanatics Germany

Hello Henrik, I am terribly sorry for any issues that were caused with these purchases, and I have just sent you an email to further assist you regarding this matter. We look forward to connecting with you! Best regards, Shane

Rated 2 out of 5 stars

I order 9 items of clothing which were…

I order 9 items of clothing which were automatically splint into 4 different packages arriving at different times. One of the packages was automatically returned and refunded without my knowledge. And one of the items never arrived.

October 31, 2024
Fanatics Germany logo

Reply from Fanatics Germany

Hello customer, I am sorry to hear that you are having issues with your order, and I appreciate you bringing it to my attention. I am happy to help. I have reviewed your order and sent you an email to the email address that was on the order. We apologize again for the inconvenience, and we hope to hear from you soon. Sincerely, Sam

Rated 1 out of 5 stars

€14.40 return shipping

€14.40 return shipping. What a rip off!

Update Jan-25: no one from Fanatics has reached out regarding my ‚concerns‘…furthermore the package is still in Germany awaiting return to the UK i.e. still no refund after 4 weeks…what a way to treat customers…

December 7, 2024
Unprompted review
Fanatics Germany logo

Reply from Fanatics Germany

Hello S P, Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with the return shipping cost. We understand how frustrating this can be, and we want to make things right for you. We’ve already reached out to gather more information so we can better assist you with your concern. Your satisfaction is important to us, and we’ll do everything we can to resolve this matter promptly. We would love to get in contact with you! Thank you for your patience, and we look forward to working with you to address this issue. Sincerely, Sharon

Rated 1 out of 5 stars

Shipping costs for returns a rip off. Never again!

Shipping costs for returns are a rip off, 14,40 euro for a simple package with 1 shirt. You also have to pay for this shipment costs, prior to Fanatics processing your refund. Apparently this is part of their business model, to make money on your returns. Nice products but never again for me. Should have checked on Trust Pilot before.

September 16, 2024
Unprompted review
Fanatics Germany logo

Reply from Fanatics Germany

We understand your frustration with the return shipping costs. We strive to provide a positive customer experience and appreciate your feedback. We'll take your comments into consideration as we continue to improve our processes.

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