FanBump Reviews 

12
TrustScore 2.5 out of 5

2.6

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FanBump is the easiest way to gain real, highly targeted followers on Instagram or Twitter. Find out more today at https://t.co/GmFJuf0Vnu


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2.6

Poor

TrustScore 2.5 out of 5

12 reviews

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2.6

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Rated 5 out of 5 stars

I honestly loved Fanbump

I honestly loved Fanbump. I was skeptical at first about the service but they did deliver results. When I had questions, Cam answered in a timely manner. When Instagram changed their algorithm, they kept me informed through the whole process. I was actually sad to hear when they went out of business due to the changes with Instagram. They was well worth the money spent. In their final month, they refunded me my money due to them not offering the service any more. Very honest company overall. I wish they was still in business.

June 18, 2020
Unprompted review
Rated 1 out of 5 stars

The service was running quite nicely…

The service was running quite nicely for a while and I saw significant growth as promised. Then after an Instagram algorythm change, the service stopped working. After I contacted Cam about it, he said that I need to be patient as they are trying to find a solution / later testing the new solution, that overcomes the IG change so I'll see results shortly. This didn't happen, results didn't start to show even weeks later, so I requested to cancel my subscription and requested a refund. The refund never arrived, I never received it. I contacted Cam a few times, he said to be patient, it's on the way, takes time for banks to process it. It's been a few months now, never arrived. They even said that they are shutting down their services, now it's up and running again...

January 20, 2020
Unprompted review
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Reply from FanBump

Hi Zsolt,

Per our email exchange, I can confirm that we issued your refund (I emailed you a receipt) and I advised you to contact your bank if there are any issues. Just emailed you to help you resolve this issue with your bank, please contact me back!

To clarify, our service is not up and running. More info here: www.fanbump.co/sign-up/

Rated 5 out of 5 stars

Huge Fan of FanBump

I have been using FanBump for a few months now and my following has nearly doubled. I have been connected with others in my industry as well a others who are not. FanBump conveniently sends out reminders to update your targeting and does pretty darn good at focusing on your follow goals. There is great communication from the team and recently with a change to Instagram, they offered a refund for the two weeks-a month of slow or no growth. I could not be happier and so glad I gave them a shot. I also tried another iInstagram growth service which was total junk and my followers were less than stellar. Give them a try, and be patient as growth (good growth) doesn't happen overnight. Don't expect 1K followers in a few weeks time, which isn't realistic, trust me, you don't want those followers anyway. My FanBump followers actually interact with my account regularly.

November 13, 2019
Unprompted review
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Rated 1 out of 5 stars

Zero results in 1-1/2 weeks

We signed up with fanbump and paid our $99 fee for the first month.
After more than a week of zero results, I sent an email to fanbump requesting a refund and cancelling my account. They did absolutely nothing for me in the week and a half since I had signed up with them. They are a waste of money. Do not spend the money!

November 6, 2019
Unprompted review
Rated 1 out of 5 stars

Don't trust them!

One star is even too much...they are legit thieves, just taking your money. They have basically charged me a month without me using their service, when I asked for a refund, they replied they have no refund policy. These are thieves and should be banned from the internet.

October 31, 2019
Unprompted review
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Reply from FanBump

Hi Viktor,

I'm not sure if you're from a competitor and this was a deliberate setup but this is a blatantly misleading and false review so I want to set the record straight here. First off, we are normally a non-refundable service but you were fully refunded before you left this review. Second off, you signed up, paid us, and then refused to answer any emails that we sent to you as we tried to provide the service that you paid us to perform.

To anyone who is reading this, if you don't plan to use our service, please don't sign up and pay us.

We're friendly and love helping customers but if you refuse to work with us then we won't be able to help you achieve your goals!

Cheers,
Cam
-
Cam Woodsum
Founder & CEO, FanBump

Rated 1 out of 5 stars

Was curious about how this would go so…

Was curious about how this would go so a tried it out for a month.
So first they promised that I would gain atleast 40 to 1000 followers in the first month.
They said the first 2 weeks they warm up your account and then you will start to
Gain followers at a more rapid speed.
My opinion of this was that you shouldn’t be paying the first 2 weeks as they don’t do much at all when they warm your account And I don’t think they actually made any effort in that 2 weeks towards my account at all.
2 weeks went by didn’t have one single follower.
I thought to myself surely one follower but I’ll leave it alone and wait another 2 weeks now that my account is good to go and “warmed up” for them.
Another 2 weeks went by and I got a total of 4 followers I didn’t notice any difference in engagement in the whole month and I even think the 4 followers was organically done by myself.
Now thinking that I just spent $160 nzd for the month I was not happy with the outcome of this at all.
They didn’t even meet there promise of a measly 40 more followers.
I emailed them and said I wanted to cancel because they have not given me anything for my money.
They replied with no excuse of how they basically stole my money and just said sorry and cancelled my account.
In the end if a company takes your money and doesn’t even give you an excuse in how you they made it worth it for you they are a straight up scam and a joke.
Do not go with this company worst experience I have ever had.
Some of you might be wondering it might have just been my content that I am posting but I have been organically growing my instagram with my content for years and know how to present my work.

October 25, 2019
Unprompted review
Rated 5 out of 5 stars

I've been using FanBump for around 7…

I've been using FanBump for around 7 months now and the service was awesome before July/August and has been great since! There was a rough patch when Instagram changed a million things but the growth is solid again.

October 4, 2019
Unprompted review
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Rated 1 out of 5 stars

Service got me shadow banned and now…

Service got me shadow banned and now temporarily blocked. Don't use.

August 21, 2019
Unprompted review
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Reply from FanBump

Hi Johanna,

I'm sorry that you weren't happy with our service! It's hard for me to respond to either of these complaints because (per our email correspondence) they both happened weeks after you stopped using our service.

Two weeks after canceling our service, you emailed us and wrote: "Unfollowed all the people and now I'm blocked lol."

In our new user FAQs, we strongly, strongly recommend against performing bulk actions because they lead to blocks (like the one you mentioned here).

We certainly aren't perfect (which is why we partially refunded you) but we are honest and we do our absolute best to help our customers succeed.

I should also add for anyone who reads this that it is possible to get a temporary restriction while using our service but we've had zero account removals and we've worked with thousands of customers. Your account's safety is our number one priority.

Wishing you the best.

Cheers,
Cam
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Cam Woodsum
Founder & CEO, FanBump

Rated 2 out of 5 stars

Honest service but rough experience

Positives:
In terms of raw numbers the service is fine. A lot of the followers were engaging almost immediately. I personally do think I have great content that lends itself to that behavior. Regardless, after the first two weeks I was recommending this to folks I know who are interested in increasing their following. The founder seems like a nice/decent guy, and I like that he engages directly. He's also put his name on the line which is not a small deal thing to me.

Negatives:
Follow/unfollow is the name of the game here, but you know this going in. It starts off okay, but the bot seems to start greedily expanding on a network of followers it finds success with. This happened once, and after the team tried to correct for it, it happened again with a very unsavory set of followers. I'm not confident that it wouldn't just keep happening. The effort to help me the second time was pretty damn poor, and I ended up just revoking their access after days of back-and-forths. Guess the founder just got tired of me or something; I don't blame him. Not bothered enough to press for it, but would've hoped for a partial refund as a nice gesture given the service wasn't all that cheap.

Overall thoughts:
If you only care about raw numbers and really think you have good content, this could be a good play, but who follows me and who people see me follow matter a lot to me. I think the CEO/founder is probably a good guy who just has too much on his plate.

August 9, 2019
Unprompted review
FanBump logo

Reply from FanBump

Hi Pope,

Thanks for sharing your honest and unfiltered experience. And I'm sorry that we didn't get the targeting right and that you weren't happy with how we handled the second targeting request.

We do our best to provide personalized and high touch experiences for customers but obviously we dropped the ball here and I'm sorry.

Happy to provide a partial refund for these issues - can you email us at support@fanbump.co so that we can help?

Best,
Cam
-
Cam Woodsum
Founder & CEO, FanBump

Rated 1 out of 5 stars

SCAM - Don’t waste your money

Signed up with them and after I didn’t see any movement in a week, I contacted my rep that has taken a month to convince me to sign up. He said there “was an issue with hooking my account up to the service” and processed a refund. No explanation. No troubleshooting. Terrible waste of time and money.

Update: As you can see from the response, we still don't know why they couldn't hook up my account. I just wanted an explanation and some help. But they'd rather refuse business than fix their bug. Very strange experience all the way around.

August 2, 2019
Unprompted review
FanBump logo

Reply from FanBump

Hi Beck,

Responding To Your Update As Well:

Thanks for sharing your experience and I'm sorry that you weren't happy with the resolution! Although to be fair, I'm not sure how our service could be considered a scam if we refunded your money and didn't cause any issues.

Unfortunately this is an Instagram bug and isn't within our control. If it were within our control we would've worked to fix it but because it was an issue between your account and Instagram, there's nothing that we can do besides refund you and not waste your time. I understand that this is frustrating and isn't the resolution that you wanted but there isn't anything we can do here.

We have had problems following from select Instagram accounts and unfortunately your account was one of them. Upon realizing that there was an issue, we promptly explained that there was an issue and refunded you your money because there's no sense in making you pay for something that isn't working smoothly.

While I wish that every interaction would be smooth, this one was not. We tried to handle this as well and professionally as we could but I understand that you're still upset, and I'm sorry!

I don't think there's anything more that we can do here but I wish you the best.

Best,
Cam
-
Cam Woodsum
Founder & CEO, FanBump

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