FansBRANDS ® Reviews 198

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Wanted a specific McLaren hat for my husband. FanBRANDS was the best priced. They communicated regularly, right through until delivery. Thank you!

Rated 1 out of 5 stars

They promise 2-5 days world shipping, however, it’s now been 3 weeks and i’m yet to get my order! I tried contacting then via E-mail and the only response i got was a shipment update from the delivery... See more

Company replied

Rated 1 out of 5 stars

MY PROBLEM: Hi! Thanks for the t-shirt, but after the first HANDWASCH with COLD WATHER see the results in pictures. I think Puma must be Puma! Please, can you replace it? ...b... See more

Company replied

Rated 5 out of 5 stars

First of all I want to talk about fans brands website is totally legit & friendly user which i can scroll down my favourite products that is the F1 team shirt. One thing i like about the fans brands i... See more

Company replied

Company details

  1. Motorsports Store
  2. Clothing Store

Written by the company

The largest Formula 1™ merchandise on the Earth. Only official products!


Contact info

3.8

Great

TrustScore 4 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A first time order was perfect

This was a first time order but I needn't have worried as the delivery was prompt and the item was exactly what I'd expected and good quality. I'll definitely be checking the website again if I'm looking for any team goods.

August 29, 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Paula,

Thanks for your order and review! Have a nice day!

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Rated 5 out of 5 stars

That I was expected!

I have no problem with the items, all it's okey. The delivery on time. Thanks.

August 21, 2022
Unprompted review
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Reply from FansBRANDS ®

HI Dimitris,

Thanks for your review. Have a nice day!

Rated 5 out of 5 stars

Great quality products

The shirt shipped quickly and I got a free lanyard with purchase. The shirt is exactly like the picture and is very high quality. The shop stayed in touch and let me know my item had shipped and send me tracking details. Easy to shop on the website

August 19, 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hello Lisa,

Thanks for your order and review. Have a nice day!

Rated 5 out of 5 stars

FansBrands

Fast delivery, Reliable, High genuine quality products with amazingly good prices. What would you want more out of them!
Highly recommend.

August 19, 2022
Unprompted review
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Reply from FansBRANDS ®

Hi Moh,

Thanks for your review, have a nice day!

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Rated 5 out of 5 stars

Very happy

Very happy. No problems. Fast delivery.

August 15, 2022
Unprompted review
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Reply from FansBRANDS ®

Hi Steven,

Thanks for the review, have a nice day!

Rated 3 out of 5 stars

great quality shirt

great quality shirt . but €27 for delivery that took well over a week is crazy. Not very helpful when i was asking where my packagexwas

as your reply shows what a bad company you are to deal with. i email you several times and you were no help. don’t recommend this company. i will be buying my F1 merchandise from somewhere else

July 23, 2022
Unprompted review
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Reply from FansBRANDS ®

Hi Gwen,

Unfortunately Ireland is the most expensive at GLS and also one of the most distant point from our warehouse. Where have you contacted with us? I can't find your emails. Thank you!

Update 07.26.
I don't really understand you: a bad company doesn't want to help your issues. I am here to help. Also I could give you direct contact to managers or even to the owner of the company if you need.
Since I have found the email conversation between you and one of my colleague. You are right, she didnt send you the website where can check out the package status, and there was no answer your last reply. I apologize for the inconvenience. I will discuss with her about this kind of issues to avoid the mistakes in the future.
I am really sorry about your opinion, and let me wish you better luck with other companies.
Thanks for your review and order. Have a nice day!

Rated 5 out of 5 stars

These guys are underrated

It’s my first time ordering from these guys and I gotta say I’m very happy with their team. Since I’m outside the EU I’m grateful for their outlet discounts and makes the import duties hurt a bit less. Shipping was a bit slower than what I’m used to but that’s really no issue I’m just spoiled. Definitely won’t be the last time I order from here

July 6, 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Abner,

Thanks for your review, it is good to see such a satisfied opinion. Unfortunately many people can't contact with the courier or thier country's customs, and they underrate us..

Rated 1 out of 5 stars

Very bad service

Very bad service from your courier,
Its not about the canceled order its about the delivered order

July 5, 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hello Mike,

Can you please exlain your issue? I have found an order may belongs to you, but it wasn't paid succcessfully, thats why it was cancelled.

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Rated 1 out of 5 stars

Got an e-mail saying package was…

Got an e-mail saying package was delivered, never got the package in question, wrote to the team to get some answers but got no replys. Please fix this

June 21, 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hello Jonathan,
I can't find email sent by "Jonathan". Could you send me an email with more data of your order please? Send it to sales@fansbrands.com! Thank you.

Rated 5 out of 5 stars

Fans in Asia

For a Formula 1 fans living in Asia, it only took 7days to receive the package and the products are original. I will come back to order again for sure.

June 13, 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hello Wayne,

Thanks for your order and review. I hope you enjoy the products you get. See you later! Have a nice day!

Rated 3 out of 5 stars

The order came and I am happy with the…

The order came and I am happy with the quality. However, I ordered a small and got sent a large shirt! I don’t really want to have to send it back for a replacement as I’m on the other side of the globe

June 11, 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi James,
Thanks for your order and review. If we sent wrong size by our mistake we pay the costs of the shipping back to us and also we send you the correct size without any extra cost. Please contact with our customer service via email: sales@fansbrands.com.

Thank you!

Rated 5 out of 5 stars

The products are good!

The products are good!! However, the delivery UPS in Vietnam is poor. But finally, customs service of FansBRANDS also helped me contact with UPS VN side. All in all, this is a good company with good products!

June 10, 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hello Amanda,

Thanks for your order and review too. I hope UPS is getting better and better in your country. Our experience is that UPS is the best almost all side.

Have a nice day!

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Rated 5 out of 5 stars

Excelent company

Excelent company. Product ok.

May 29, 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Barila,

Thanks for your order and review. Have a nice day!

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Rated 5 out of 5 stars

Fast and reliable service

After my previous experiences of waiting months for orders from outside South Africa, I ordered from FansBRANDS with the expectation to again wait months. I am happy to say that I have been proven wrong. I was kept informed of progress, payment of import duties was done within a day and I even received my quality team replica clothing before the original indicated date. Not even two weeks from finalising my order. I will always recommend and use FansBRANDS for any future orders.

May 27, 2022
Unprompted review
FansBRANDS ® logo

Reply from FansBRANDS ®

Hi Marius,

Thanks for your order and review. We are working hard to be better and better. Have a nice day!

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