Our home was paid for. We took a reverse mortgage for some home repairs. In October 2018, we received $9,400.00. This is the total amount of cash we have received.. period except a yearly deduction of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Due to the recent passing of my aunt instead of asking for the only amount that she ACTUALLY took they want the whole line of credit! They also don't forward mail so how is someone from another state... See more
Well unless your home is worth $200,000 or more, don't bother contacting this company because they could care less about you. Their CEO lives in a multimillion dollar mansion and doesn't want to be bo... See more
Our experience was, by and large, quite positive. Our first loan officer was very enthusiastic and a bit too chatty, but she did a good job getting things started. She could have explained a few thi... See more
Company replied
Company details
Written by the company
NMLS ID #2285 (www.nmlsconsumeraccess.org) • BBB A+ rating & preferred partner of the Financial Planning Association • Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life • Proprietary product HomeSafe® - lending limits up to $4m • One of the oldest reverse companies • Offers additional income stream - homesharing through Silvernest
Contact info
8023 East 63rd Place, Suite 700 , 74133, Tulsa, OK, United States
- 855-421-4745
- contact@fareverse.com
- www.fareverse.com
2.2
Poor
619 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everyone that I spoke to help me get…
Everyone that I spoke to help me get through this process easily. Thank you everyone.
March 2, 2023
Very profession I was explained the…
Very profession I was explained the process I was informed of each step and the results of each step Finally my rep was excellent in every way
February 23, 2023
Scott and Crystal and the entire team…
Scott and Crystal and the entire team at FAR were amazing! From start to finish they made the process smooth, simple and easy, without question. I have taken out many home loans, however this was by all means the best lender I have ever worked with. I highly recommend them should you need or want a home loan without the hassle and frustration that usually comes with the home loan process. My expectations were met and exceeded!
January 19, 2023
Follow Up
The customer service lady helped me get on line to review my account information. which was very helpful.
January 27, 2023
i had a great experience working with…
i had a great experience working with your loan officer Shaun Garhan i was very comfortable he was always very professional listened to my question and explained and covered them i was very pleased with his knowledge and workings of a reverse mortgage thank you Shaun and Finance of America it was a pleasant experience
January 15, 2023
Reply from Finance of America Reverse
Hi Arthur,
Thank you for the review! We are delighted to hear that you felt supported by Shaun throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
Prompt informed replies to questions
Prompt informed replies to questions. Trustworthy suggestions and advise through the process. Exceptional customer partnership of agent through the process..
November 18, 2022
Reply from Finance of America Reverse
Hi Chuck,
We appreciate your feedback and are so happy to hear that your experience was fantastic! Please let us know if there is anything further we can do for you.
It's only been 1 month..
It's only been 1 month... time will surely tell.
But, regarding the process, and the courtesy provided by everyone involved (loan officer, appraiser, notary, others) was very prompt and exceptional. Going direct also save me many fees I would have had to pay through a broker. So all efforts are/were appreciated.
November 7, 2022
Reply from Finance of America Reverse
Hi Mary,
Thank you for taking the time to leave a review! Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
Reply from Finance of America Reverse
Hi Richard,
Our goal is to provide the best experience, and we’re sorry we failed to meet your expectations. Please reach out to Reviews@far.com so we can help resolve the issues.
experience was good enough for me to…
experience was good enough for me to recamend fna too a friend
November 20, 2022
Reply from Finance of America Reverse
Hi Michael,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
Our financial manager was professional
Our financial manager was professional, competent, friendly, patient, and returned calls promptly.
October 15, 2022
Reply from Finance of America Reverse
Hi Tom,
We appreciate your feedback and are so happy to hear that your experience was fantastic!
My Loan Refinance
It's been quite a while since I refinanced this loan so I don't remember the agent's name. She did a good job. It just seemed to take longer then I was originally told. I also didn't realize that I would have to start over with a whole new loan, and to pay all the fees again.
I don't remember the date the loan was funded so this date is just a guess
December 30, 2021
Reply from Finance of America Reverse
Hi Lynn,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
Dana Leigh demonstrated care, professional methods
Dana Leigh was an exceptional facilitator.
October 27, 2022
Reply from Finance of America Reverse
Hi Susan,
We are delighted to hear that you felt supported by Dana throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
Responsive Every Step of the Way
Your company was responsive from the first phone call l made to you when l decided to refinance. While other companies have kept me waiting for weeks throughoutthe process, FAR kept me informed every step of the way.
October 28, 2022
Reply from Finance of America Reverse
Hi Thomas,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
Never a broken promise or changed term.
June 23, 2022
Reply from Finance of America Reverse
Hi Harold,
We appreciate your feedback and are so happy to hear that your experience was fantastic!
Reply from Finance of America Reverse
Hi Larry,
I'm so delighted to hear that somebody was able to keep you informed throughout the process of achieving your goals.
Reply from Finance of America Reverse
Hi Linda,
We are delighted to hear that you felt supported by Adam throughout your journey with FAR. We strive to ensure our customers have all information necessary to make the best decisions toward their financial goals. Please reach out if there is anything we can do for you in the future.
Reply from Finance of America Reverse
Hi Jimmy,
We appreciate your feedback and are so happy to hear that your experience was fantastic!
We really enjoy the service
We really enjoy the service. We are on a 29 day cruise through the South Pacific because of the money from the reverse mortgage. We will have work done on the house when we will get home.
October 3, 2022
Reply from Finance of America Reverse
Hi Gary,
Happy to hear that you felt confident with our FAR team as we strive to make our customers feel well informed and supported through the process. Please let us know if we can help with any future financial needs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.