Farmgirl Flowers Reviews 

6,708
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Evaluating 97 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the delivered flowers often arrive wilted, damaged, or looking significantly different from what is shown in online pictures. Buyers also point out frequent delays in shipping, which frequently causes floral arrangements to miss important celebration dates. Some reviewers were happy with the exceptional customer support and fresh arrangements received during past special occasions. Customers appreciate when responsive support teams quickly resolve delivery issues or send helpful replacements for damaged items. People also note that truly beautiful bouquets can bring great cheer when everything arrives safely on schedule.

What people talk about most

Product

People report ambiguous experiences with product quality and presentation. While past consumers have enjoyed... See more

Delivery service

Customers had negative experiences with delivery_service, frequently reporting significant delays and missed... See more

Quality

Clients share negative opinions on quality, noting that arrangements frequently arrive wilted, damaged, or... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a mix of severe disappointment and... See more

Customer service

Consumers find customer service to be a deeply frustrating experience, pointing out prolonged delays,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’ve been a loyal Farmgirl Flowers customer for years and have placed 18+ orders for various occasions. Unfortunately, the quality has become increasingly inconsistent. This is the second year in a... See more

Rated 2 out of 5 stars

I understand that shipping flowers 2 states over is difficult. And keeping flowers, notoriously fickly things, in perfect shape is nigh on impossible. But the actual flowers I received were pretty pat... See more

Rated 2 out of 5 stars

I received a beautiful bouquet of flowers from Farmgirl Flowers on Thursday, 6/25/2026 and 3 days later all the roses big and miniature were dead. I cut the stems at an angle upon arrival and did it a... See more

Company replied

Rated 2 out of 5 stars

Interesting that on their website they remark how they disliked how actual bouquets never matched online photos when they are doing the EXACT same thing! Arrived wilted, broken and half the size of t... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market
  5. Plant Nursery

Written by the company

Farmgirl Flowers is different. Our goal is to completely change the way flowers are purchased in the United States. Yeah, we like to dream big, and hope you do too. So, what’s our plan? To provide beautiful flowers at a great price - while building ...


Contact info

2.9

Average

TrustScore 3 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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2.9

All reviews

(6,708)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

STAY AWAY!!

My husband ordered me flowers from Farmgirl for Mother’s Day and they arrived DAYS late and completely dead. He sent a complaint and was offered only a shipping credit. No compensation for the DEAD flowers! This is absolutely unacceptable and I don’t even know how it is legal. We paid over $100 for a product that went straight in the trash. On top of all of this, I have called many times and nobody EVER picks up the phone. Horrible company. STAY AWAY!!

May 14, 2024
Unprompted review
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Rated 1 out of 5 stars

Never received the flowers my kids…

Never received the flowers my kids ordered for both Mother's Day and my birthday. Webpage says they “were lost”. I stayed home all day Saturday and Sunday waiting for the delivery. My kids were upset and I was super disappointed and ticked I stayed at home waiting for delivery.

May 11, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. The flowers were wilted and dead. Nothing like the photo. Way smaller than what I ordered. Customer service won’t respond. I used to order from here and the quality was amazing but the last two years it’s gone downhill

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered flowers for my mother in law…

Ordered flowers for my mother in law from farm girl to be delivered today. Just got an email saying they think the flowers are lost and they don’t know where it is. They said they will do their best to deliver the flowers on Tuesday.. TOMORROW IS MOTHER’S DAY! WHAT’S THE POINT ON PAYING EXTRA AND HAVING THE FLOWERS DELIVERED ON TUESDAY. SMH VERY UNPROFESSIONAL AND DISAPPOINTED. I WILL NEVER ORDER HERE EVER AGAIN!

May 11, 2024
Unprompted review
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Rated 1 out of 5 stars

Worst flowers I’ve ever seen

Worst flowers I’ve ever seen. What petals didn’t come off in the box, fell on the floor. Total disgrace for expensive flowers.
If you can’t get it right on Mother’s Day, you shouldn’t be in the flower business!

May 9, 2024
Unprompted review
Rated 3 out of 5 stars

I bought my daughter this arrangement…

I bought my daughter this arrangement last and were stunning and we were able to enjoy them for a few weeks ( we were thrilled). This years hydrangeas were not as wonderful and did not last nearly as long( less than 5 days). This was not the quality we have become used to with farm girl.

April 29, 2024
Rated 5 out of 5 stars

Pure joy to give and receive!

If you are looking for a bouquet to delight your recipient, Farmgirl flowers needs to be a contact in your phone. Each one I have sent or received has been a natural beauty. Whimsical and organic in design, they are so different from what is offered elsewhere. It is as though you picked them yourself from an English country garden. Delight yourself or someone you love. You will not be disappointed!

March 30, 2024
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Rated 3 out of 5 stars

I have used FGF many times and have…

I have used FGF many times and have been really happy with the company and their flowers. I have recommended FGF to many of my friends. I work at a floral design store that does not send flowers out of our area or that participates with Teleflora. I have directed many of our clients to FGF’s website.
However, on this occasion, I sent my 94 year old mother flowers and my mother in law as well. My mother is still waiting for her Easter flowers. I emailed customer service on Friday and left a phone message on Saturday during their contact hours. There has not been a reply. When I look up the tracking, it says that it still is in transit.
I understand delays happen, but it would’ve been nice to receive a text or email to let me know.

March 29, 2024
Rated 3 out of 5 stars

3rd time no charm

After finding them in Instagram I like the bouquets they showed and decided to order from them for birthday gifts. All I experience is consistent delivery issues, when I call the customer service line, they are not helpful offer suggestions, they just tell me I can order another bouquet and have it delivered.

I’ve used Farmgirl flowers for 3 bouquet's deliveries and only 1 out of those 3 arrived on time as expected.

March 23, 2024
Unprompted review
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Rated 2 out of 5 stars

Delivery late--twice

Delivery via UPS delayed, two different Birthday gifts. The gifts arrived after the date requested.
They blame UPS. I blame them for not realizing the addresses were relatively rural and needed to ship from their base a day earlier than usual. No more gifts from me from them.

March 5, 2024
Unprompted review
Rated 2 out of 5 stars

I’ve used FGF a couple times before and…

I’ve used FGF a couple times before and expectations were certainly met. They were beautiful. However, my latest order is a significant disappointment. The bouquet was significantly smaller, the outside petals of the roses were brown, and even the greenery was disappointing. I wish I could post the pictures for confirmation.
It seems the allure of FGF’s is gone for me. Very disappointed.

March 1, 2024
Unprompted review
Rated 5 out of 5 stars

First time customer

I am grateful for both the customer service and beautiful options to select from! I will DEFINITELY use Garmfirl in the future!

February 28, 2024
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Rated 5 out of 5 stars

Beautiful Arrangement

Easy website to navigate, flowers arrived on time and absolutely beautiful arrangement. I sent these as a gift for my sisters’s birthday. I have never used Farmgirl Flowers before but now I’m a fan! Great job! I will use you all again!

February 28, 2024
Rated 1 out of 5 stars

The flowers looked absolutely nothing…

The flowers looked absolutely nothing like the arrangement in the picture and also looked as if they have been picked days ahead of time. For the amount of money spent, this was a terrible arrangement. I will not be ordering from them again.

February 13, 2024
Unprompted review
Rated 1 out of 5 stars

Awful!

Awful!! Product ordered looked nothing like what was ordered!!!! Save your money and time and skip this company when ordering flower.

November 23, 2023
Unprompted review

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