Farm Toys Online Reviews 

127
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Used twice for gifts for grandson and very happy with both items. Delivered quickly and well packaged too. Plenty of choices and reasonable prices. Good communication both before and after, pleasan... See more

Company replied

Rated 5 out of 5 stars

Firstly, what a great store!!!. Lots of choices to fit all pockets. My new go to for all farming toys. The information was so helpful with scale and age range.The quality is outstanding. Kn... See more

Company replied

Rated 5 out of 5 stars

Lovely company – ordered from them after being let down by a larger supplier and received excellent service. Would absolutely be my go-to for 'farm toys' for my little grandson, who absolutely adores... See more

Rated 5 out of 5 stars

We’ve bought a number of Breyer horse products from Farm Toys online for our daughter who has a love of horses. The horses are very detailed and durable and come well packaged. Having looked around... See more

Company replied

Company details

  1. Toy Store

Written by the company

We are an independent, family-run toy shop dedicated to bringing you the highest quality farm and horse toys that children will love. From tractors to trailers and horses to ride-ons, we stock top brands like Britains, Siku, Bruder, Breyer, Rolly, and Peg Perego—so you can find the perfect addition to your little farmer’s collection!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(127)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

I ordered 3 Schleich cats for my granddaughter who loves cats. Farm toys were the only company that had the ones I wanted at the most reasonably priced. They were ordered and delivered within 4 days. Excellent service and well packaged. Would use this company again.

March 22, 2023
Unprompted review
Rated 5 out of 5 stars

Can't be faulted

Best price I could find and items were delivered quickly and very well packaged. Was also the only shop which stocked all the items my daughter wanted.

January 1, 2022
Unprompted review
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Rated 1 out of 5 stars

Better Value in Poundland

Toy I could of got in poundland and looked nothing like the one on the picture

Seriously question the team when there sending emails like this to grown adults

We're delighted to let you know that your order has been lovingly wrapped up and put on Farmer Freddie's trailer. He will take it down the track to the main gate where the delivery man will collect it and whisk it off to you.

Yeah I'm 47 not 3

August 27, 2021
Unprompted review
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Rated 5 out of 5 stars

5* Customer Service!

I purchased an item for my sons Christmas and unfortunately there was an issue with the product.

I alerted them to this and was responded to promptly with a solution. I fully appreciate that Farm Toys Online are not the manufacture of the product, so they can't be blamed for its issue and its all about the way the retailer handles the complaint that is most important to the customer. In this instance they deserve the 5* for that alone. I will be buying from them again, as the way they treated my custom was second to none.

Keep up the great work guys.

January 21, 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company. I have ordered from them at least 5 times now - never any problems with anything! One time their website was having problems processing the payment, called them and without any hassle they took my quite large order by phone. I’m very impressed with this store and will buy from them in the future! 100% recommend.

June 5, 2018
Unprompted review
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Rated 5 out of 5 stars

Good strong packing for fragile item.

I wanted a specific Breyer model that they stocked, the packaging is superb..I have been sent other Breyer models [from other sellers] with inadequate packaging, and the presentation box has been damaged in post..this company used a good strong box. Thanks :)

July 8, 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding service following delivery of faulty product.

We ordered a Siku tractor and trailer which was poorly designed; all metal but a plastic support for the loader on the front of the tractor, which was broken on delivery. Richard at farmtoysonline was most helpful and arranged for a replacement to be sent out immediately, (a different model) which we are very satisfied with. More importantly, we were not out of pocket in any way.
Outstanding customer service and a very satisfied customer.

January 29, 2017
Unprompted review
Rated 5 out of 5 stars

Green remote tractor

Excellent product
Excellent service
Excellent all round
Defiantly be buying again you have made my 2 year old a very happy boy!
Thankyou

January 22, 2017
Unprompted review

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