The items looked better on the pictures than in real life so I chose to return but was issued a gift card instead of a refund, which I was not happy about. But customer services eventually stepped in... See more
Company replied
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The items looked better on the pictures than in real life so I chose to return but was issued a gift card instead of a refund, which I was not happy about. But customer services eventually stepped in... See more
Company replied
My order arrived faster than expected, and the quality felt worth the price. The fabric feels soft, the stitching looks clean, and the piece feels nicer than a basic sleepwear order.
Company replied
The robe is beautifully made, the color looks even better in person, and it arrived sooner than I expected. Simple, pretty, and very wearable.
Company replied
Their support team was thoughtful and patient. I had a question about my order, and they helped me feel confident about getting the right piece.
Company replied
Fascinating Nights is an online-based lingerie boutique, selling high-quality designs. Dedicated to extra divine looks with the perfect fit, Fascinating Nights carries a wide range of styles to suit woman. With bodysuits and shapewear from XS-6XL, our sexy styles are changing the lingerie industry and we're taking over by storm. Questions, comments? We want to hear from you! Contact us at contact@fascinatingnights.com
925B Peachtree ST, 30309, Atlanta, United States
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Replied to 66% of negative reviews
Typically takes over 1 month to reply
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I'm in love with the designs! I had a sizing issue. but their customer support team was incredibly helpful and attentive. It's clear they value their customer, and the quality is worth it!
I adore my lingerie set's distinctive design! although it didn't quite fit, their customer service was excellent. The quickly organized a replacement, and I am delighted with my purchase now!
The quality of the items fantastic, and the styles are truly unique. I had a mix-up with my order, but their communication was clear, and they resolved it swiftly. Highly recommend!
Beautiful designs that you won't fine anywhere else! I did experience a slight delivery delay, but their customer support was responsive and kept me updated, Overall, I'm happy with my purchase
Unique style that flatter any body type! I had to exchange an item, and they made the process so easy. I felt as a customer, and I love my new pieces.
The quality of the fabrics is impressive; everything feels luxurious. I had a minor issue with one of the items, but the team resolved it promptly. Great communication throughout the process!
I bought the Reyna body suit wore out once for a special night with my husband then hand washed it did not even dry it as I never do with my lingerie and it totally fell apart. I sent info to them with pictures and they said sorry but since you wore it we can't do anything for you! How rude! Wish I could upload pics on this!
This store claims to be a high end lingerie brand when in fact they're just selling TEMU type rubbish with a very high price tag. Wish I read reviews first. I did get my refund after they tried to push store credit. Absolutely do not recommend!
Its all from shein!! No more text needed.....
Items for 70 euro, can be bought excactly the same for 7 euro on shein! 😳😳😳
Appalling quality. Wrong size even though I followed size instructions. Unable to return. Told to cut it in half and only able to order from a select few items . Not sure if that will be terrible too. Feels like a scam as then received an email saying you don’t need to send the item and hope I’ve donated it to someone : makes no sense whatsoever . Avoid at all costs!!!!
10/19 update- after reaching back out to their customer service noting how the item still hadn't moved (according to the tracking link), they did respond and apologized for the delay. They also said they would escalate my order, and true to their word, it arrived 5 days later. The items were in great shape and was as advertised. I appreciate the company making it right in the end, but 22 days from initial ordering to receiving delivery is a bit excessive considering it was shipping in the US.
10/9 - So far, not impressed. I placed my order almost two weeks ago, never received an email stating it had shipped but realized I could find “tracking info” by clicking my original order confirmation email. The tracking info kept saying it was at a partner shipping facility and USPS was still awaiting the item. It has been “updating” almost daily with the same info, and says pending. After 10 days, I emailed their customer service email requesting an update on if the order had shipped and when I could expect the tracking to update. They responded with a generic copy paste response saying the order had shipped and included a tracking link. They didn’t not answer my inquiry as to why it keeps saying it’s pending and stuck in the same location (Jamaica, New York). I have sent a follow up email asking for clarification but at this time, I cannot in good faith recommend ordering from this website. We’ll see if my order actually arrives before the end of the month.
I will admit to being sceptical, because my fb feed was FLOODED with ads for this, but in the end, I caved. SO glad I did. EXACTLY as the picture described, with fast shipping and signed for receiipt.
My only minus would be that I wish a few more of the straps were adjustable, but that's a me thing.
I bought a bidysuit, and it is besutiful. BUT.. one strap was broken. I tried to write to them to find out how to report a complaint, but I didn't get a reply. when I tried the bodysuit on for the second time, the second strap broke. I have written to them 3 times, but have not received a reply.
This company is a scam, these products are all available much cheaper on Amazon or Shein, they just up the price, I realised after I ordered and tried to cancel to which they said it was £15 cancellation fee, which I'm pretty sure is against trading standards, anyway my order was placed 31st July and still has not been recieved! I'm over £100 down and not contemplating taking action on this company. Avoid at all costs!!!

Reply from Fascinating Nights
I triple checked the measurements of their items on the website, but when they arrive none of them fit. Multiple arrives with small rips and the hygiene sticker label missing or only partly attached. When I asked if I could receive a refund, they instructed me to send the items back. I did so, at my own cost, and waited. I sent multiple emails asking when I would receive my refund, was told it had already been processed and the issue must be on my end, as well as never receiving proof that they had processed my refund, and now I'm out nearly 300AUD.
I spent the extra money as I believed I would be receiving quality items but it was cheaply made, and I have seen nearly identical items on other websites I have identified as dropshippers.

Reply from Fascinating Nights
I brought two items . They were amazing quality however the straps on one of them had been sewn in with a twist so didn’t lay flat . I have contacted the company on many occasions and via many routes. No customer service email etc is visible to customers . No one has got back to me. It’s a shame that to actually have a lovely product but then have bloody awful service wrecks their ability to hold customers

Reply from Fascinating Nights
I have ordered several pieces from Fascinating Nights. This is excellent quality, unique, sexy, yet somehow comfortable lingerie. My bf put this in the washer/dryer and while I wouldn’t recommend doing that, I was so impressed that it is still in tact! So I came here to write this review.
I've purchased several lingerie sets from Fascinating Nights, and each one fits like a dream. Whether it's for everyday wear or a special night out, their pieces never disappoint. Highly recommend!
Took a while to get here but when arrived the fit is very poor. On their site it states in the reviews that sizes are good but they are so bad if your big chested.

Reply from Fascinating Nights
Ordered on the 9th, it's now the 22nd and still no arrival. Terrible service.

Reply from Fascinating Nights
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