I had a great experience with Fashion Chingu. I was positively surprised by the high quality of the clothes. As an Engene, I ordered Jungwon’s ‘Don’t Burn Our Future’ pullover and Jake’s fluffy jacket... See more
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Great onlineshop with lots of cute and cool products. Received the wrong size at first and the chatbot didn't understand the problem. But once connected to the very friendly customer service, the iss... See more
very, but VERY terrible service, broken lightstick, customer service terrible 1 star!! SIKE!! Katseye lightstick is amazing, was very good quality, the box was flawless, no dents, amazing customer se... See more
I received pants that were much smaller than what it was reported to be on the website. It was too small to even put on. The customer service at fashion chingu was responsive and helpful in responding... See more
Company details
Written by the company
We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in! Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion. Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.
Contact info
1 North Bridge Road #B1-35, High Street Centre, 179094, Singapore, Singapore
- +18568563268
- info@fashionchingu.com
- www.fashionchingu.com
4.0
Great
1K reviews
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Replied to 76% of negative reviews
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lots of cool clothes and accessories
There are lots of cool clothes and accessories. They are affordable and exactly like I expected them to be. Delivery was pretty fast - the biggest delay was Australia post. I’m very happy with my purchase. The only slight bother is that the earrings are hard to put in, there is a little bulge where it clasps and that’s hard to push through my ear piercing hole.
March 7, 2025
Unprompted review
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QA issues but good support team
I think they have some QA issues.
One piece of clothing i received was nothing like in the photo (pure fraud), and they said they would check with the provider in China and send a new one. The new one was a completely different piece of clothing and of a completely different quality, matching the original photo on their website which is great, but it should not happen in the first place. It does not give a serious impression.
I also never received one of the items which i had paid 130 EUR for, but was eventually refunded after they confirmed it was out of stock.
Overall a very stressful and time consuming process for me since it was quite a bit of money, but the support made it bearable so kudos to them. Also, i did not have to send the fake/bad piece of clothing back which is always a hassle.
Takeaways: Great support, but no quality control or inventory control (at least for my order, i might've been super unlucky...)
March 14, 2025
Unprompted review
Reply from Fashion Chingu
Hey Oscar,
Thank you so much for your detailed feedback - we much appreciating it. Of course the QA should not miss these kind of items, and for that matter we're in conversation with our warehouse staff that occasions like this are not happening again. Very sorry that it got missed here.
In fact, the process that is behind our offer is quite complex and has it's weaknesses, however we try to accommodate that with great & welcoming customer support, while we are constantly trying to improve this aspect of our business.
Thank you again & I hope we can welcome you once more on our store!
Best wishes,
Your Fashion Chingu Team
Great product and Customer Service
Ordered a pair of earrings and received only one.
Contacted Fashion Chingu and they sent another one quickly and without question or hassle. Great, affordable product and Customer Service. 4th. time ordering from them and will not hesitate to order from Fashion Chingu again.
March 13, 2025
Unprompted review
The package came faster than I was…
The package came faster than I was expecting--in less than two weeks, actually. Fashion Chingu was efficient with their shipping and delivery, as well as giving prompt updates along with the process. Their emails are friendly and reassuring as well as helpful. The product itself was great quality and very fashionable!
March 12, 2025
Unprompted review
No response since 1/30
I sent multiple emails asking how much it would cost to send some clothes back, saying if it was too much I'll take the deal they offered. They never got back to me. Five emails later still no reply. But hey, they still send things promoting their things.
January 30, 2025
Unprompted review
Reply from Fashion Chingu
Hey Siobhan,
Thank you for your review and for bringing this to our attention. We took a look into your case and can confirm that we replied to your email from December 29th on December 30th and to your email from February 4th on February 5th. However, it seems that we haven’t received any further emails from you after our responses. We’d really appreciate it if you could check your inbox, including spam or promotions folders, in case our replies ended up there. Of course, we’d love to assist you and resolve your concerns.
Regarding your return inquiry, the shipping cost depends on factors such as the number of items you’re sending back, your location, and the carrier you choose. Since we don’t cover return shipping costs, we’re unable to provide an exact estimate. The offer we made outlines a possible alternative, and it’s entirely up to you whether you’d like to go with that option or proceed with a return through your chosen carrier. If you decide to return the items, we recommend checking with your carrier directly for the exact cost.
We're very sorry again for this inconvenience though but are much willing to clear any confusion and solve your case.
Thank you again & best wishes,
Your Fashion Chingu Team
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I recieved my parcels without much complications. In general the products looked at what the website promised.
February 27, 2025
Unprompted review
I really love the sweater of Jungwon
I really love the sweater of Jungwon, I didn't expect it to be so good and comfy 🥺 at first thought I wouldn't like it but.... I VERY LIKE IT! NOT A BOT! >__<
February 17, 2025
Unprompted review
Very good clothes and great costumer…
Very good clothes and great costumer service. Shipping was good, for free and not too slow. Return policy is also nice.
January 24, 2025
Unprompted review
Great experience! Products look exactly like the pictures!
I’m really happy with my first order from Fashion Chingu! The clothes are exactly as pictured, and the quality is better than I expected for the price.
Shipping took a bit of time (as expected with international orders), but I knew that going in, and they kept me updated throughout, which was nice. The customer service team is super friendly and quick to respond, which made the whole experience even better.
Overall, a great place to shop if you’re into K-pop fashion. I’ll definitely be back for more!
November 8, 2024
Unprompted review
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From bad to good
The first oudere I placed was canceled later they said they would send it over to me and then I got an email saying it was out of stock. After a lot of emails I got my money back and when I orders something else everything went smoothly.
December 11, 2024
Unprompted review
Reply from Fashion Chingu
Hey Elze,
Thank you for sharing your concern with us. We're taking this seriously and trying to improve on every aspect of our business. We're happy to hear that the next order turned out to be smoothly. I hope we can welcome you once more on Fashion Chingu :)
Best wishes,
Your Fashion Chingu Team
I love this shirt
I love this shirt, it looks exactly like the pictures. The material is quite thin but not too thin, the hood is not too small for my kinda big head. The drawstrings are too long for my taste but it's okay
December 4, 2024
Service you can trust
I have received one incorrect order of out three; they did everything to get me the correct item; without delay. Did not even ask me return the incorrect item.
SERVICE YOU CAN TRUST 100%
November 23, 2024
Unprompted review
I made a review after a sizing mishap
I made a review after a sizing mishap, immediately Fashion Chingu reached out to me and fixed the problem!
December 26, 2024
Unprompted review
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Support was prompt and efficient!
The response time is fast and the staff are very thorough and courteous. The shipping time has a quick turnaround as well.
December 19, 2024
Unprompted review
Fantastic customer service
Fantastic customer service, very quick response with returns and really helpful! Lovely products, will definitely order again!
December 12, 2024
Unprompted review
Absolutely LOVE this product
Absolutely LOVE this product! They fit perfectly. I got a size small and they were the perfect length (I’m 5’2”).
November 4, 2024
Lyann was very helpful in making sure I…
Lyann was very helpful in making sure I was taken care of. Lyann asked me for what they needed which I appreciated since a lot of people don’t and that was what made finding my issue resolved faster. Thank you so much for helping you are truly amazing.
November 29, 2024
Unprompted review
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The delivery time was unexpected fast
The delivery time was unexpected fast, especially considering it had to go all the way to Germany. The clothing is high quality, great fit and the price to quality ratio was not disappointing!
October 7, 2024
I was a little scary about your company…
I was a little scary about your company but my granddaughter wanted some of your clothes so I said ok I’ll order them from your website!!! I was very impressed with your products!!! I would totally recommend your website!!! And my granddaughter loves your clothes!!! Just order one size larger than you wear!!! ❤️
October 6, 2024
Reply from Fashion Chingu
Hey Karen,
Thank you so much for giving us a a try and super happy to hear that you had a pleasant experience. Happy to welcome you once more anytime 😊
Your Fashion Chingu Team
Great Find at Fashion Chinggue
Overall, it has been a great experience shopping with Fashion Chinggu.
October 6, 2024
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