FashionQueen.net Reviews 

Bought a Givenchy bag half the price and recieved the item 2 working days after I ordered! I am so happy with the bag because it is authentic!

I ordered Hogan's shoes, measure 36, model decollete.
I recived Hogan's shoes, measure 36 1/2, model Interactive.
No notice above my "reso".
I'm very uncontent.

On 7th of November 2012 i pad for my order by credit card.(item was in your shop)
ONLY after 2 weeks, On 20th of November you told me that you don't have my order. And you said that you will refund my money back to my credit card during 30 days.
So, 30 days are expired and more than one month passed, but you didn't refund my money back yet!
Why don't you follow terms and conditions!? What is the EXACT date when i will get my money back!?

I ordered 7 items, received 1. Money back after 3 months. And it wasn't the first time. Maybe they sell things that they don't have.

It's my 3rd shopping on this site. It's all OK

I left a bad review and they are just trying to lie.

We communicated several times about payment then they say my emails was in the spam box. That doesn't make any sense. They always reply if it's regarding payment but never reply about shipping and refund.

Besides this company takes 30 working days to refund, which about 6 weeks.

DO NOT TRUST THIS WEBSITE AND SAVE YOUR MONEY AND TIME.

THERE MUST BE REASONS THIS SITE HAS MIXED REVIEWS INCLUDING MY BAD REVIEWS.

DO NOT EVEN THINK ABOUT BUYING SOMETHING FROM HERE.

This website is a SCAM!! BANKRUPT!!!

Since August 2013 i bought 4 bags for 4.800€, which they never sent!! I tried to contact them by email, they took so long to reply, and only to tell me they were available and going to send them. so i waited… After a long while, i decided to cancel my orders and pick some other bags instead. I did this 3 times from August 2013 to now, mid-february 2014, more than 7 months!!!!!! And i'm a good client, I spent more than 10.000€ in a year and they sent me most of what i ordered, even if it took 6 months for some!

But since August, whenever i sent them emails, when they replied (half of my messages were never answered), they gave me partial answers. On the 29/0114 i asked them to send me the bags or let me choose some others instead. They told me they cancelled the orders so i could pick something else. They didn't reply until the 12/02 to tell me they would check again. But i got sick of waiting so i asked my boyfriend, who is Italian, to have a look, as his father is a police officer and he knows people in Italy that could help me, so he called some governmental office to ask them about Fashionqueen.net, and guess what?! FASHIONQUEEN DOESN'T EXIST!!! It is not registered, the P.IVA IT04222640239 doesn't exist!!
My boyfriend wrote an email to fashionqueen to ask them to send me the bags and reply to the many emails i sent them, otherwise he would sue them in order to get a refund. And guess again?! Here is the answer:
"Dear Customer
We are regret to inform you that the company who manage the domain name FashionQueen.net was declared in bankrupt from the Verona Court – with sentence 192-2013 dated 18 Dicember 2013.

In the way to subscribe you creditor in the passive of the company you must register your self into the Bankrupt procedure. The Bankrupt agency that is following the procedure is:

Studio Gronich
Dott. Daniele Gronich
Vicolo Cieco San Pietro Incarnario, 7
37121 VERONA – ITALY

You can contact the Studio by Email at info@studiogronich.com or you can Email directly to Bankrupt government Email: fallimento192-2013@pec.it

For any information you need to contact details we Email you.

Kindest Regards

Distinti Saluti / Yours Faithfully
FashionQueen.net
Ufficio Rimborsi - Refund Office"

BANKRUPTCY!!!!!! WHAT THE HELL!!!
Follow my advice and NEVER BUY from Fashionqueen.net, you will loose your money and they will never send you anything!! They are in bankruptcy but th website still works, you can still buy from them, how is this possible??? That's what i asked them on the 18/02/14 and i'm waiting for an answer… I will let you know as soon as i have some more info! Meanwhile, be very careful!

I will sue them and call the Italian authorities + i already have a lawyer there… Let's see...

my order place two moncler down jacktes in MAYA one is red ,another is whit,but i only recieve white down jacket?

Thanks for asking my opinion. I have tried three times to buy clothes from you. The first two times I waited a month without any news from you. After quite EMAILS i sent you your answer both times was that is a mistake in the warehouse.or you did not have my size. I believe that you had an obligation to answer me earlier and quite naturally and get my money back faster.
The third time you answered after I sent your EMAIL to twelve working days. Tomorrow I expect my third order and I hope to finish all smoothly. On the whole my experience with you must admit that the third time was more interesting and faster updates from your side; Sorry if my English is not good.

I am writing my comment because I am really unsatisfied by this company. I have ordered the 19th of January and still did not receive my orders, after waiting so long and receiving emails with falls promises that they will ship my orders I finally send an email to their refund office (rimborsi@fashionqueen.net, 26/02/2013) to ask a refund.
This company has a 30 days return policy.

I have recently send them 4 other emails asking to confirm the refund date, so far I did not receive an answer on my question. As I read the answers of fashion queen on this site, I have to agree that they do send emails, the part they forget to mention is that they never answer your questions. The last email I have received from them was the following:
"Dear Customer,
We work on and give you back with the correct calculation".
This answer I received after asking them:
"Can you please confirm me by email that I will get the amount of 1846 € (Order 676/2013 and 467/2013) the 28th of march 2013 back on my account?"

I think everybody can agree that it is very strange and not serious, you can answer yes we confirm or no we do not confirm bla bla.. I don't understand why they have to calculate as the amount is exactly what I have paid for.

I will NEVER order again at this website, I hope I will get money back. I have a very bad feeling that I just lost my money (1846 €) and have been ripped off.

We are today the 22nd of april 2013 after multiple emails from them saying that I would get my refund, I would like to let you know that I still did not received my refund of 1846€ after posting on this site I did receive a lot of emails from people in the same position as me. This company does not seem to care about their customers and is a SCAM.
DO NOT ORDER HERE !

Delivery of ordered item took from 2nd of October to 13th of November!
Customer"service" did not reply until my 5th request. No excuses given by the company for the extraordinary long time of delivery. Therefore result can only be 0/5 stars!

Ordered a Moncler Jacket 14/Oct/12 delivered today 14/Nov/12. Their website does state delivery times of between 5-7 days which is a little silly as if they put nothing or quoted a month you wouldnt bother chasing them. I can only assume they do not have stock so have to order the goods in when you place your order. So I chased about 3 times in total and always got a quick courteous reply. I had read reviews about Fashion Queen before hand and of course was a little worried. However to be honest you just cant beat their prices and for this I was willing to wait a month or so. Would I use again, yes of course i would, the prices are mostly un-beatable. I would just know that I would have to be patient.

If you want to return and have a refund, the you Can wait and wait for the refund and nothing happens!!

Not even after 30 mails ...

Dont shop at fashionqueen.net

I cancelled my order and now i am so curies when i can get my refund or IF i can get my refund Or not ...They are saying please be patient ..patient for what ?? to receive my own money back..so funny .. Just want to say no one can stolen my money ..you can cheat people just one time and then what ? This is not business this is not to way of work.

I know how simple to communicate with bank for make the reimbursement ..if you want i can teach you stefano ..

This seems to be a shop that is at the beginning delivering a few small orders and then , when they build up trust, they just screw you. I have outstanding deliveries of a total for 1121.70 Euro, for over 4 months. They just feed you lies in their mails. There is no phone or address to have a direct contact. I had to involve the lawyers of the credit card company and I hope to regain the money.

Erica Charit, Frankfurt

Awaiting my refund (total 1000 Eur) since October. This is unbelievable!!!

I ordered a jacket at fashionqueen.net at 08-09-2012, the order was canceled (1 month) im still waiting for my money (1 month) in total 2 months and im stil waiting for my money.
If you order at fashionqueen please order the right size because i think it will take a year to resolve it.(you order in summer you get it in the winter).

I bought a beautiful Balenciaga city bag and I was so happy to get a nice discount.
The bag was exactly the same as described on the webpage.
good shipping, good quality and the staff of fashionqueen is professional and very quick to answer at any question.

regarding the product I'm not sure to be original, since I will be a customer gucci belt several years and that has not received the security seals and packaging gucci.

about sneakers marc jacobs will already have been ordered over a month and still do not know when I will receive.

even the gucci belt took a month and a half to arrive at the site when entrga days in 7 days.

Sure I'll recomend your store.